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Board member since 2020
Board member at large. They present Abuela's Pantry on Friday afternoons.
Erika Delgado Aceves was born in San Francisco to two Mexican immigrants who didn't meet far from BFF.fm's headquarters. Erika has lived a nurtured, creative life and has found safety within BFF.fm and the art community it has brought together. As a queer, first-gen, disabled creative with the privilege to have a platform, Erika has devoted a large portion of their life to sharing the mic.
They are a California College of the Arts alumni, a South San Francisco resident with SF Mission roots.
The people currently serving on the BFF.fm board
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
Due to the COVID-19 situation, the BFF.fm board is not currently hosting observers in person. If you are a member of the public and wish to observe a board meeting, please contact the chair prior to the meeting date so that virtual accommodations can be made. Thank you.
The BFF.fm Board of Directors meets monthly on the second Tuesday of the Month. The next meeting will be on Feb. 11, 2025 at 6pm.
Google Meet:
Public attendance of our board meetings is welcomed. Upon joining, your microphone will be muted and we kindly ask that it remain so to avoid disruption. Each meeting includes a dedicated opportunity for “Public Comment”, during which you will be invited to contribute.
Executive Director. BFF.fm founder.
Amanda Guest is the founder and station manager of BFF.fm. She has been involved in college and community radio since 1994, becoming a DJ on WMWM 91.7fm as a freshman at Salem State University. Amanda launched BFF.fm in 2013 out of a love of indie music and community radio, and because she wanted to create a place where a whole new generation of post-collegiate music nerds could unite and geek-out over awesome new music.
After all these years and changes in how it's delivered — from terrestrial broadcast to online streaming — Amanda still believes in the power of community radio to play a positive role in our local music scene.
Amanda presents the BFF.fm Top 30 and Radioculars on BFF.fm.
Regularly scheduled board meetings.
Board member since 2024
Position vacant
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
The Secretary of the Board ensures all rules and bylaws are adhered to by the board during meetings and are reflected in the implementation of board decisions. The secretary is also in charge of all of record keeping and maintenance of any important documentation.
Creating and distributing meeting agendas prior to each board meeting, based on feedback from the President/Executive Director and Board Chair.
Distributing key documentation to all board members
Recording minutes at all board meetings
Ensuring all documentation related to BFF.fm is safety stored and filed in a timely manner
Ensuring all BFF.fm activities and items brought forward for voting are in compliance with the Best Frequencies, Inc. bylaws before proceeding
Cultivating and soliciting individual gifts
Contributing towards ongoing recruitment of board members
Participating in an annual performance review of the President/Executive Director
Board member since 2022
Board treasurer. Hosts audiosyncrasies, Fridays 9-10 pm
I was born and raised in Los Angeles and spent time in college riding bikes and listening to music instead of studying, paving the way to becoming the person I am today. I have professional experience working with public transit agencies, non-profits and government agencies. For the past 8 years I have worked in the appraisal industry, where I have to keep track of market trends, capitalization rates, property tax laws and keep track of rental rates, expenses and construction costs in various spreadsheets and programs to determine the value of residential and commercial properties. Much like one of my favorite bands and genres (Pavement/slacker rock), I hope people describe me as laid back and relaxed but also know I have the chops to handle the responsibilities thrown my way.
The specific functions of our board are described within.
Board member since 2021
Chair of Fundraising Committee
Clair McDevitt has spent most of the past 20 years living in San Francisco, where she has worked in communications and fundraising roles in the non-profit sector. Most recently, she was the communications manager for the Low Income investment Fund, where she wrote about all facets of community development with a focus on the interconnected housing and economic opportunity challenges facing the Bay Area.
Clair wrote her first letter to a radio station DJ in 1987 and has spent much of her free time since listening to the radio. She’s been a long-time listener to BFF.fm and a volunteer since December 2020, helping the station win its first-ever grant and providing other fundraising and sponsorship support. Clair hopes to use her time on the board to help support San Francisco’s music and culture scene and provide more opportunities for diverse voices to access community radio.
When not listening to the radio, Clair is a cyclist, avid SF Giants fan, and human to a very good dog.
Board member since 2023
Co-chair of the board, vice chair of the board. Marketing committee co-chair
The BFF.fm Board of Directors has 11 members, elected to 3 year terms.
Member
Board Position
Term
Roles
November 2026
Board member at large
Chair of Board Development committee
January 2028
Chair of Fundraising Committee
December 2026
Co-chair of Marketing committee
May 2027
August 2025
These people previously served on the BFF.fm board. Thank you.
Ben Russo
Secretary
2018
Eddie Codel
2019
Mai Le
2019
Noel von Joo
Irving Pham
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
The Treasurer of the Board is responsible for the accounting and banking for BFF.fm, while always thinking about how the organization’s finances connect with the overall mission.
Distributing key financial documentation to all board members, including Profit and Loss statements, and financial projections
Being prepared to explain all outstanding debts and bills at any time
Maintaining a close working relationship with other key board members to provide financial documents upon request for purposes of grant writing, external communications, development of board agendas, and record keeping
Managing cash flow and reconciling bank statements
Making recommendations based on financial trends within the organization such as payment schedules
Conducting an annual audit and preparing the audit report
Cultivating and soliciting individual gifts
Contributing towards ongoing recruitment of board members
Participating in an annual performance review of the President/Executive Director
Present: Eddie, Noel, Mai, Forrest, Will
Absent: Ben, Ian, Tom, Amanda
Convened at 7:35 PM
Forrest - Sustainer update, we are ahead on dollars but behind on people
Birthday lead in - pledge drive, etc.
Mai asked if we would accept donations in kind - Forrest isn’t opposed but how would we turn that into a benefit for the station. Mai - is there anything we can do to convert them if they decline? Will - can we get them to sign up to be a bestie? Mai - Maybe we set up a business bestie for $25 a month?
Forrest - other community radio gathers quite a bit in donations basically because they go out there and ask for it. Mai - we need to build relationships. Forrest - are there any small actions we can take to get there from here? Mai - we should write thank you notes Forrest - we have a volunteer who is doing that, is there anything else we can do to move forward?
Will - this might not be a good time to do strategy, but maybe we need to set up a committee structure?
Convene at 7:35 PM
Attending: Tom, Eddie, Amanda, Forrest, Mai, Noel
Absent: Ben, Will, Ian
Brief discussion of Video/Audio streaming of Pop’s live sessions. There is a back booth at Pop’s, we’d set up a staging area, with solo acts or duo/trios later on. It would be framed and contained by the booth. Eddie would help to set up a video feed, and we could stream the audio. Mai suggested Yours Truly events as a model for framing. Noel suggested Full Moon Sessions, and Red Cup. Tom suggested Tiny Desk Concerts. Amanda suggested the name “Back Booth Sessions”.
Amanda signed a partnership with Off the Grid, to book the stage at Ft Mason for First Fridays once a month. We have a three month agreement, to be reviewed for further periods. All of the audio tech support will be provided, we just need to book the band. Off the Grid pays BFF directly $250 to book the first event. The Event is 5PM to 10 PM, DJ 5-7, 1st Band 7-7:45, 2nd band 8-8:45. 8,000 people attend per week. Their main concern seems to be profanity. We may broadcast it, but the Wifi/Cell reception isn’t any good. Eddie may be able to get us internet access from the Interval.
Board Elections: Forrest nominates Mai for Vice Chair of the Board, Tom seconds. Passes unanimously. Forrest nominates Ian for Secretary, but he was not in attendance.
Leading the development of financial policies which can include but are not limited to
Who can access funds
Who has check-signing authority
How expenses get reimbursed
Use of the organization’s credit card and handling of small cash expenses
Committee Updates
Review Action Items
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Amanda moves to vote to vote, Brandon seconds. Unanimous vote to vote
Brandon nominates Kerri O’Malley to the board, Clair seconds Unanimous vote to add Kerri to the board.
The next meeting of the BFF.fm board is scheduled for 6pm on MONTH DAY Year. See https://board.bff.fm for more information.
Forrest - ran through the schedule. Noel - bestie bash is not on the calendar. TODO: forrest to put it on the calendar.
Ian not present for google ads update
Will - newsletter is the same, will probably move to Darcy’s profile or one show, rather than a bunch of archives, since that was the most amount of work but least amount of clickthrough. Events will be the focus with one show profile. The email list is probably the most tapped out funding source.
Eddie - Dunk tank? Dunk the DJ out on capp st?
Forrest - Discussed financials. We have more money than we did last month, July total profit around $2000
Forrest - Engineering update: we bought new windscreens. Also, we are looking into a new HLS stream
Forrest - New space discussion
There is a doc with most of the information. We need to plan. Total rent for a new space would be $2,500. We pay $1,875 for the spaces in the alley. We would have to reduce the studio counts at the alley to one or none. Big pro: we’d be on the street, and listeners could just walk in. Big pro: we’d have a 5 year lease. Big Con: We’d have to build out the space (though we may be able to get specific funding). Con: We’d have to separate from the alley. Board thinks we should continue to investigate, and refine the plan for money/time.
Will - we had talked about setting priorities, maybe we should focus on that after September. Forrest - this would help us, if we had programs and priorities, it may help with financial planning.
Board member task: suggest several businesses to approach for sponsorships/donations
Meeting adjourned at 8:30 PM
Ben Ward
Guests:
Josef Krebs, Scandiuzzi Krebs
Forrest Guest, Treasurer
Carolyn Nickell, Fundraising Coordinator
Absent:
William Craven, Board President
Tom Tierney
This meeting was a working session with Josef Krebs who educated the board on fundraising techniques, donor retention, year-long fundraising cycles, and kicked off early planning of the upcoming fundraiser.
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary, Chair of Marketing Committee
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Ben Ward, Technical Director
Kerri O’Malley, Chair of Content Marketing Subcommittee
Mark Pearson, Board Member
Absent:
Erika Delgado, Board Member at Large
Public:
Christa Hartsock
Introduction and involvement of Christa with BFF in the past year
Brandon: Is there any project you are excited in taking on?
Christa: Sustainable and long term commitment to the tech committee and getting support for projects
New people from volunteer night and other venues, how do we take these people and get them to be contributing members of the station
Christa: Experience with regulatory for radio stations and with live sound for shows and venues
Experience with software engineering and project management but also volunteer management
Board members voted to Vote
Unanimous vote to approve Christa to the board
Brief review of last month’s meeting around Internships.
Noel asked if we should explore business insurance. Amanda thinks we have enough reserves to afford it. Her recollection for four years ago was that it was roughly $1,000 a year. Forrest and Noel to review options and purchase if less than $2,000 a year.
Forrest noted that we spent $700 last month on a new turntable mixer.
Mai went to a nonprofit fundraiser meeting. There wasn’t much new information, but it was good to meet with development people. Sending thank you letters and otherwise showing appreciation is very valuable and should be an increased.
Forrest - should we get promotional materials? Amanda to contact Allison or Elizabeth to create note cards, or some other medium.
We have a relationship with Fastly - a Content Distribution network - that will allow us to move the software around the world. They will be comping their service, and may want to do a case study.
The meeting adjourned at 8:22 PM.
2019
Ian McPhee
Secretary
2019
Forrest Guest
Treasurer
2020
Will Craven
President, Chair of the Board
2020
Tom Tierney
Vice Chair
2021
Jenn Lemon
Treasurer
2022
Caryn Kesler
Vice Chair, Design Director
2024
Brandon Paski
Secretary
2024
Christa Hartsock
Secretary
2025
Ben Ward
Technical Director, Secretary, co-Chair
2025
Kerri O'Malley
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
The Vice Chair of the Board shall, in the absence of the Chair, preside over any meetings of the BFF.fm board as needed and should familiarize themselves with the responsibilities of all BFF.fm board officers. The Vice Chair shall also be listed as the Vice President of the organization until such time that role is filled.
Setting priorities and creating agendas for board meetings
Presiding over board meetings
Ensuring the board has approved policies to help ensure sound and compliant governance and management of the organization
Creating and distributing meeting agendas, distributing key documentation to all board members, and recording minutes at all board meetings
Ensuring all documentation related to BFF.fm is safety stored and filed in a timely manner
Ensuring all BFF.fm activities and items brought forward for voting are in compliance with the Best Frequencies, Inc. bylaws before proceeding
Cultivating and soliciting individual gifts
Contributing towards ongoing recruitment of board members
Participating in an annual performance review of the President/Executive Director
August 18, 2022, San Francisco
Review Agenda & Vote
Consideration for Board Treasurer: Irving Pham
Vote
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Clair McDevitt, Secretary, Chair of Fundraising Committee
Absent:
Ben Ward, Technical Director
Brandon Paski, Chair of Marketing Committee
Guest:
Irving Pham
Approved
Irving has lived in San Francisco for about 10 years, his background is in nonprofits and transit agencies. He works for the City and County of San Francisco and started as a BFF DJ in April.
Forrest, previous treasurer, is working on some tax items now. If confirmed, he will do an overview with Irving. Amanda will go through P&L process and budget review with Irving. Will figure out a schedule for P&L and ½ year budget review as well as tax filing.
Caryn: What are you hoping to get out of this?
Irving: I’m a little removed from things in the government sector, I’m excited to use my skillset to help this community that I want to be more a part of.
Amanda: Part of the board role is fundraising. What are your feelings about that and did you have any thoughts?
Irving:I have some fundraising experience with small events but not on an annual basis. I can speak from the heart about how much this has meant to me in the last few months. Genuine connection - springboard that excitement to fundraising.
Amanda nominate; Clair second. APPROVED.
No public comments this month.
Submit availability for the board retreat to Clair this week.
The next meeting of the BFF.fm board is scheduled for 6pm on SEPTEMBER, 15 2022. See for more information.
July 28, 2023, San Francisco
BFF.fm Fundraising.
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Secretary, Chair of Fundraising Committee
Absent:
Erika Delgado, Events Director
Amanda has expressed frustration with the current state of the station and her duties. Issues that have arisen as of late:
Haven’t started any fundraising from the consultant.
More volunteers, but more management of the volunteers
Social media (amanda creates posts to vivian to post)
Fielding a lot of tech help
What things are closest to the mission? What do we need to focus on?
Station is turning 10 years old, possible a good time to re-focus.
Community to help itself.
TECH HELP
Ways to document self-help. Shifts to cover the slack channel Additional training? Determine urgency for DJs with issues If tech sets it up, tech owns it.
DOOR HELP
Irving to make door video
MARKETING COMMITTEE
Spread the word on BFF.FM Listening Parties
FUNDRAISING
Asking each personal network for help, advice. Assist in creating an advisory board.
The next meeting of the BFF.fm board is scheduled for 6pm on July 20, 2023. See for more information.
Slackbot for Tech Help?
Assign ppl for slack help?
Social Media - Calendar and process - Brandon
Review docs from Sara - ALL
Amanda Guest
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
Represent BFF.fm in all station-related matters, interacting with the DJ population, the local community, media representatives, government officials, and foundation representatives on behalf of the station
Cultivating and soliciting major foundation grants and individual gifts
Assuring ongoing recruitment, development, and contributions of board members
Supervise, manage, coordinate, direct and provide oversight of the activities and duties of volunteer staff
Curate and maintain programming schedule, working with volunteer staff in production of programming and development of new programs
Lead the creation of the annual budget and regularly monitor expenditures to ensure fiscal responsibility
Lead the development and refinement of impact metrics
Assess the performance of the board and its committees
Ensure the board’s directives, policies, and resolutions are carried out
Monitor industry trends, particularly in areas of technology and competitive market strategies to enable BFF.fm to maximize opportunities and improve market position
Oversee the maintenance, upgrading, and improvement of technical facilities and operations
Seek and grow partnerships that enhance BFF.fm’s work within the local music scene
Committee Updates
Review Action Items
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Secretary, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Now an official committee. Teddy taking lead on internal events and Dan Polle taking on external events. Dan created a spreadsheet for all events and created a checklist. Compiling a list to submit events and shows for various calendars.
We will need the list of events for fundraising as well.
New member Sam, will take over the Knockout, really wants to curate shows, good fit for Cafe Du Nord.
Compile stats to share this weekend.
NoisePop - not going well, proposal is really one sided. Debating on continuing the partnership.
We are at 25% of the goal, a little behind the total goal. Shout out to Eli, Irving and team, for fundraising.
One Tuesday the 28th, (giving tuesday) Sylvester Jazz listening party. Presentation and more of a fundraising event than previous listening parties.
Forrest has purchased the battery back ups. Committee met Wednesday, general tech is running smooth. Presented the idea of the proper committee structure, chair, secretary. Members are thinking on it.
Big discussion around “titles” of volunteers getting involved in tech, make it clearer what tech needs people to do: for example: “In studio tech”, etc. Looking to create 3 or 4 roles.
IT support- how can we get people to self-serve in regards to tech.
Kind of skills people would need for each “job description” would help in recruitment/recruitment events.
High level of metrics, past DETAILS IN SPREADSHEET
Some debate around the accuracy of stats (3rd party app count as one stream?) Ben to look into the Empire dashboard and see what historical data is available.
Introduction of committee (Irving, Clair, Amanda)
Cathay laid out what we are doing well. Operating at a high level. We need to do more or do things differently. Moving to an advisory board from a working board. Looking for changes in the next couple years.
Everyone agrees we need to expand the board. Committees as a pipeline to board members.
Discussion for board retreat, discuss how we move forward with expanding the board, and implement Cathy’s plan.
See if one of the candidates is available for the retreat, possibly hold a new meeting.
Agenda not quite set for the retreat, focus on goals from the past retreat and moving forward. No formal process has been in place.
Is Cathy available to discuss, anything extra would be at a cost.
Since the board is expanded, vote to keep Eddie as a “board member at large”. Engagement with the station is high, but meeting cadence is difficult. Voted to keep Eddie on board.
High level finance update.
Revisit FY 24 budget. Take a look at recurring donations in Give Butter
Income $180, expenses $130, Net income $50
Expenses have been all added into new budget, so no surprises
New DJs as donors and losing recurring besties have evened out, with some recurring donors moving to one time donations, sometimes surpassing their past giving.
Vote on budget pushed to retreat.
None
Meeting with KEXP on December 4.
The next meeting of the BFF.fm board is scheduled for 6pm on MONTH DAY Year. See https://board.bff.fm for more information.
Ian leaving
Ben Ward vote
Convene as Best Frequencies, Inc. Board of Directors
Board Members Present: Tom, Ian, Will, Amanda. Attending - Ben
MUSH - Jack London concert series, with BFF DJs. Oakland bands only. Will be like off the grid only east bay focused. Eclectic, wide genre. Off the grid is out - they lost a bunch of people and are not booking BFF anymore. Amanda got the hookup from an old connection. Jack London buying all the equipment, pays bands. Amanda books bands, does artist mgmt, and we get branding “BFF.fm presents MUSH sponsored by….”
Amanda is going to buy a liquor license through BFF (non-profit) and get beer or wine. We will split bar proceeds 50/50 with freelance BD person (finder’s free).
Every other week, may-august. 9 weeks total. Re-evaluate in August to extend to October. By then hopefully would be able to get bigger bands.
What do we need to do day-of? TBD - but it will be opportunity to create merch booth or mobile studio.
Also, could do a pop-up radio station in Jack London anytime, not connected.
Moving to NY by May 1 and giving up board spot. Ian will send an official email saying he resigns seat.
Ben has been working with station for 5 years. Has always deeply enjoyed putting work into BFF. Trained software engineer, product manager. BFF is creative outlet for using skills. Slightly more expanded technical role means using management and planning skills. Naturally and easily can organize thoughts around what to build and do, prioritize, fun brain exercise.
Since the last board meeting, Ben has officially become technical director chairing Technical Committee. Will offload Forrest’s work, Forrest will focus more on hardware. Ben will think about creating documentation, we will have goals and business plan, think about how tech drives goals. Thinking about fundamental things like getting more DJs more involved, former DJs, little bits of infrastructure to participate and share knowledge.
Community building, lowering barrier to entry. Has always found online community fun, working at Twitter to build system to encourage user behavior. Identifying functions and process to solve most critical things. Decent at breaking down systems and focusing on long-term product management.
Amanda says - we can exist the way we are forever and be a fun little organization. Or we can really blow out strategic plan to be bigger, stronger, more powerful force in community.
Ian motions. Everyone seconds. Unanimous vote in favor.
Tom has started dialog with Brava about using glass window for
Amanda has put initiative to create committee structure first.
Other mission-driven people, much more relevant. Amanda liked sessions on re-engaging people on the site. Creating comprehensive page to get people involved. Replacing “support us” with “get involved” - listening, donating, events, volunteering, committee pipeline. Session on making sure people of color are involved in nonprofit organizations, how to be more welcoming. Start talking to DJs who are bought into mission of station and ask them what they would want to do. People are open to helping if you ask, but there has to be a structure to what they are doing w/ expectations around time and deliverables. Ben says he wants to identify core committee who can break up work and identify tasks that someone can do. Disaster recovery protocols, escalation and support procedures.
Select software-based program for running board meetings.
Croudsourcing agenda - expanding hierarchy of bullet points. Ways we can use google to accomplish this. Ian motions for Ben to become Secretary (note-taking).
Amanda gave him a code to the secret alley in exchange for setting up video pro bono over the summer. Xray FM - small organization in an arts space that has terrestrial space. Every municipality has a cable operator consortium, required to donate to arts organizations. $60k grant from oregon to outfit studio. Would it be possible to get this grant or funding? Payment for being in secret alley is interviewing DJs for fundraising videos. Getting him to generate content. Lilly creating a station-wide ID project to create format and identify shows. Ben suggests when we snapshot and archive mp3s, automatically splice identifier at the beginning. Or reference promos for other shows.
Can get together to discuss plan or ratify. Next step is to meet to discuss rollout, calling station-wide meeting, present it to all DJs. All-hands to launch plan. DJs abstractly aware that board exists. Create future pipeline. We need a treasurer, but otherwise can take time adding new people. As long as we are moving forward we can keep things small on board.
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Too many things are taking away from the core responsibilities.
Add board retreat to agenda for next board meeting.
Safety, call your radio neighbor, bring a friend, bring a dog.
Convened at 7:36 PM
In Attendance: Amanda Guest, Forrest Guest, Noel Von Joo, Tom Tierney, Eddie Codel
Absent: Ben Russo, Mai Le
Tom: In contact with the founder of Pandora, who declined to be involved with the board, but was interested in supporting BFF.fm.
Forrest: We had discussed having an open house, he’d be a clear fit for an event like that.
Amanda: We’d be excited to have him involved.
Tom wasn’t sure what the mission statement of BFF was. Amanda wanted to go over it. She was in a college radio program, the interest started as being a DJ, but moved to supporting the community. Involved with Mutiny Radio and got exposed to running the station, and realized she could run her own station. Forrest and Amanda went to a party at the Secret Alley and looked into renting the office for work. Noel encouraged Amanda to run the radio station instead of working there. Bought the equipment out of our own pockets and convinced some friends to start shows. Got some early press and grew the DJ list. The mission is focused on local bands and underground bands and sharing information about the community. Education or highlighting community like mission local and roll over easy. We want to champion the bay area music scene through the magic of online radio. Some ideas for the future would be doing more live events to showcase local bands, or showcase visiting musicians. One day, we’d like to do a festival. Also interested in BFF.tv for visual works.
Luke Spray is unable to attend, but we have some information to share. We also have some mockups for a website redesign. One of the DJs, Ben, is working with Creek to do the redesign.
Amanda presented Luke’s proposal for a 221 license - provides up to six single day use liquor licenses. These require property owner consent and sign off from local police district permit officers. The proposal is to have several pop up beer gardens, with beer provided by local beer makers. Luke would like to propose Maclaren park as one location, and other locations. He has a friendship with Alite designs, who could sell samples and provide the location. Noel suggested Stern Grove, but no one knew what the process was for getting approval. Luke has asked that we put together some locations for him to look into. Tom says that a thing that gets bars business is a bartender competition. Forrest suggested a hammock bar. Amanda suggested “Pop Up Pop’s,” where we make an imitation Pop’s somewhere. Tom can get us bookings at Pop’s anytime and Madrone on Sundays. Forrest suggested the Guac Off. Tom may be able to get liquor partnerships. Eddie: Chicken John does some events. Tom: Golden Gate Park on Sundays would be good. Tom: Alamo Square Park redesign grand opening would be a big deal. Amanda: Phono Del Sol does a beer garden that has a fence around it, which feels a little strange but people really enjoy it. Eddie: what about a Capp st festival? Noel: does the bike coalition do something?
Action Item: Forrest to create a google sheet to list ideas and rate them
Locations (preferably public spaces)
Partners (Alite, etc)
Other fundraising suggestions
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Amanda: in the past, we’ve asked for funds when we need them, rather than seasonally. It would be good to do two fundraisers this year, one in June and one at the end of the year. Last year we did a fundraiser at the end of the year for the new board and got about $3000. It would be good to have two big fundraisers and two smaller ones. The exact strategy is unclear. On an ongoing basis, we’ve been trying to get listeners to support the station with an ongoing donorship. Amanda would like to come up with a good strategy to entice people to do monthly donations. Maybe a good title, like founding members. Eddie: like patreon is a thing. Tom: a typical donator - why do they donate? Amanda: they really like a particular program or all of BFF. Tom: how do they know to donate? Amanda: there’s a big button on the site. Tom: what about an NPR style drive? Eddie: I’d prefer not to have that method. Amanda: when we were trying to raise funds, people like Burrito Justice would use their networks to bring people in. We also did a facebook fundraiser, which was successful. Tom: how many recurring members do we have? Amanda: we have a tool called commit change that costs $125 a month, and we are losing money on it. But it has some interesting information. Where they came from, like which website, email campaign, etc. It allows shows to run drives. It has cost us around $500 to use it, and we’ve had $1200 raised through it.
Tom: you have DJs paying to play, can we set a quota to have people sign up recurring donors or one time donors? Amanda: the biggest thing is that some people are invested, but some people consider their $50 a month to be the end of their commitment to the station. Eddie: putting a quota on someone could be a tough request. Amanda: to be honest, every DJ may not be a good business representative of BFF. Tom: As a bartender, I have some influence over what the patrons buy. As a DJ, you have influence over your listeners. It doesn’t seem unreasonable to use that relationship. Forrest: we have tens of listeners, probably not hundreds, which is still good for a community station. Noel: can we get more listeners? Amanda: I’d like to make it more of a possibility. We don’t have good tracking information. Eddie: I should check with Rusty to see if he has any good tools. Amanda: our website is really bad for SEO, and built with a bunch of other tools. We are working on improving that. That leads into the website redesign
Amanda: THis is a preliminary deck; Amanda met with the designer to refine of the ideas. Here’s the current site. The heavy rotation doesn’t really get used. The central area is a bunch of boxes, which is hard to keep updated and looks cluttered. The banner ads at the bottom don’t really ever get sold. The new site has a main content area, where one topic will be displayed each day. Also, we chart our top ten tracks each week, and that would be more interesting. Tom: where are the banner ads in the new design? Amanda: we can put them in the carousel, but we don’t have any way to measure how many clicks they get. Tom: I keep coming back to liquor companies, since I have a big relationship with them. They could be convinced to spend some money, possibly. Forrest: we don’t really have anyone who wants to sell. Tom: I would be interested, but I don’t know much about it.
Noel: how much would we need to raise before we could pay someone? That seems like it would be a good goal. Amanda: I’d like to start with the goal of having no DJ be required to pay dues, they would still be able to pay dues. Forrest: this would make it a little gentler to raise 40k in 2016, 70k in 2017, etc instead of jumping right to $120k. Amanda: I’d like to make sure we don’t set the goal too high.
Noel: Have we set up a pre-roll yet? Amanda: we have the ability to do that, but have not set that up. Tom: you’d only hear that once? Amanda: I’d like to have something set up so that a spot plays once every two hours, or between the shows. Tom: would that be underwriting only? Amanda: that’s an FCC thing, we can do whatever we want.
Action Item: Forrest to explore pre-empting the broadcast automatically for a brief spot
Tom: if we did an ad every 2 hours, what would that look like? Amanda: I wouldn’t want to do more than one per show, but that’s 10 per day. There is also the opportunity to do native advertising, but the DJs would need to figure that out. Today we have that ability, but it would offset dues. Noel: If a company actually wanted to advertise, they could just sign up for a show. Forrest: yeah, that’s basically what Make it Funky is. Amanda: From the start, I’ve tried to pick DJs who are already promoting themselves. Tom: would you suggest any DJs who would be interested in talking about advertising? Amanda: for the most part, DJs are more interested in the music, but some may be interested in advertising.
Noel: I’d be interested in discussing more listenership at the next meeting. Events are good for fundraising, but listeners seem more important long term. Amanda: one thing I’d like to do is take the studio and move it somewhere else, exposure is difficult at the secret alley. It would be cool to do a popup radio station somewhere.
Noel: we have a sign outside the building that has empty panels. The landlord agreed to allow us to change it, we just needed to rent a lift.
Action item: Noel to find out how much it costs to put a sign outside the building
Tom: Did BFF do an ad in the guardian? Pop’s would split it with you.
Action Item: Amanda to find out how much we should charge to share ads.
Action Item: Tom to look into business underwriting and full commercials to present a summary next month
Action Item: Mai and Amanda to meet on seasonal fundraising campaigns
Meeting Closed at 9:34 PM
November 21 2024, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Review notes from board retreat
Transition Working Group
New General Manager role
Financial review
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Absent:
Erika Delgado, Board Member at Large
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Agenda Review: Amanda confirmed that everyone had reviewed the agenda. Christa needed a copy, which Amanda provided.
Previous Minutes Approval: The board approved the previous meeting minutes.
Retreat Outcomes: Amanda summarized the board retreat, highlighting the decision to transition to a fully volunteer-led organization.
Executive Director Role: Amanda will remain the executive director on paper during her break, with a focus on transitioning day-to-day tasks to volunteers.
Normally Vice Chair would become interim board chair, but we currently do not have anyone in that position
Volunteer Leadership: The board discussed creating redundancies and appointing co-chairs from outside the board to ensure continuity.
Transition Working Group: A group was formed to manage the transition of tasks, with Ben coordinating the first meeting.
Listening Parties: Irving presented a financial overview of recent listening parties, noting a small financial loss for each event.
Profit and Loss Statement: Irving shared the station's financials, highlighting income sources and major expenses.
DJ Dues: The board discussed the current state of DJ dues and potential strategies for increasing contributions.
Make dues mandatory, but still sliding scale, with NOTAFLOF.
General Manager Role: The board discussed the potential role of a general manager to act as a liaison between DJs and the board.
Board Composition: The board considered evolving from a working board to a governing board, focusing on strategy and fundraising.
Paid Staff Consideration: The board debated the long-term goal of hiring paid staff and the need for a fundraising strategy to support this.
Board Development: Clair suggested hiring professionals to assist with board development and fundraising strategies.
External Communication: The board discussed the need to communicate Amanda's departure to the wider community and how to frame that message.
DJ Engagement: The importance of engaging DJs in fundraising and station activities was emphasized, with suggestions for training and support.
Transition Working Group Meeting: Ben to finalize the meeting schedule.
Financial Document Sharing: Irving to share financial documents with the board.
Board Development Committee: To meet and discuss potential candidates for vice chair and interim board chair roles.
External Communication Draft: Kerri and Clair to collaborate on drafting a message for external stakeholders.
Monthly Board Meetings: The board voted to resume monthly meetings starting in January.
Board Chair Election: The board will consider appointing an interim board chair, with Ben offering to serve temporarily.
Amanda thanked everyone for their participation and support during this transitional period. The meeting concluded with a reminder of upcoming events and meetings.
The next meeting of the BFF.fm board is scheduled for Jan 2024. See for more information.
Return to Fundraising strategy (BOARD)
Return to hiring staff discussion (BOARD)
Determine new day for monthly board meeting (Clair/Board)
Interim board chair and vice chair extraordinary meeting (BOARD)
January 16th 2020, San Francisco
Prior to the meeting, please add items for discussion here:
Review Agenda
Budget
Annual Report Presentation & Rewards
Fundraiser Postmortem
New Partnerships
Scribe: Ben Ward
Present:
Amanda Guest, General Manager
Ben Ward, Secretary, Technical Director
Will Craven, President of the Board
Tom Tierney
Guests:
Forrest Guest, Treasurer
Books are balanced and the budget is published.
2019 goal was to get to a budget of $100,000. We met the goal! Made the goal on top of our largest one-of donation.
Budget is primarily spent on people and programming.
Discussed how Amanda’s salary should grow. She’s underpaid compared to this kind of position in a more established organization, but we also want to keep our people cost balanced without other expenses. Amanda’s annual review is in March. Considered an additional review later in the year.
Nick has been crunching the database to get interesting insights.
Ben will look for some interesting listenership stats worth celebrating.
We should start taking manual records of weekly/monthly stats, since we don’t have an automated method.
Working on the physical awards — want to do something fun, don’t want to be wasteful.
It went really well! We beat the target: Raised > $20,000
17 DJs made big contributions.
Gala was a huge success.
Some large donations straggling into 2020 (not counted yet, so a good new year bonus!)
Salesforce/Transbay Park — Want to do a concert series. Budget is TBD.
Tentative plan: First Fridays lunchtime; noon–1:30pm
Investigate larger series ala MUSH later in the year.
Motion to move Amanda’s future annual reviews (after this March) no later than December 15th each year (to align with budget revisions.) Passed.
Ben, Will, Tom
Plan Amanda’s annual review for March.
20:07 — Meeting adjourned.
7:45
Convene as Best Frequencies, Inc. Board of Directors
7:45
Roll Call & Check-ins
Board Members Present: Amanda, Forrest, Eddie, Mai, Ian, Will, Tom
Board Members Absent: Noel, Ben
7:50
Updates on Projects
Newsletter- Will. Will tallied up stats - 598 now, up by about 100 over winter. Average open rate is 200 people, about 34.5%. High engagement. But lower 2.8% click through rate. Newsletter is about promoting events, but maybe we need to promote more music and programs themselves? Ability to plan a week ahead. Weekly charting - top five songs? We need a better tagline, like “I heard it on BFF.FM.” Zippy marketing copy. Maybe we mix in more shows to cross promote? More feature content? One-question poll on what to see in newsletter?
April 27th 2020, via email
An emergency motion to create a relief fund as part of the upcoming Spring Fundraiser.
Amanda Guest:
In planning the spring fundraiser with Josef we began discussing the idea of setting up a disaster relief fund for artists and bands who are struggling.
The fund will be open to bands and artists who can demonstrate a loss of income due to venue closures.
The fund will only be available to bands and artists living in the Bay Area and who have either played a show in the past or have been featured on . (this gives us a pool of at least 5,000 artists!)
A side discussion about whether Tom could start serving a Hanky Panky in order to lure Paul Sulway into helping out with ads.
Equipment cost: Lots of big ticket items last year that will last years. Hard to exactly predict the expenses so planning to remain consistent.
2020 emphasis on fundraising is about significantly growing our grant income.
Expect to maintain a relationship with Josef Krebs and company for consulting and grant writing.
VOTE: In favour of the budget for 2020. Passed.
VOTE: Formalise accounting of 2019 numbers. Passed..
Event is on the 26th.
Working with Sonny Smith on a live music concept.
Stats for the report
Content on the site
Listenership
Archives played/shows created
Tom
Investigate bar-rewards as possible awards for the 26th.
Will
Work with Thor for his Feb 2nd event.
Amanda
Finish annual report
Forrest
State and Federal tax filings.
Shift focus to grant writing and board recruitment.
5 minute updates from each committee:
Marketing & Communications - Brandon & Kerri
Tech - Christa
Fundraising - Clair
Finance - Irving
KEXP partnership
Review Action Items
Any other business?
Keep working on Gala fundraising goals/gifts!
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary, Chair of Marketing Committee
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Ben Ward, Technical Director
Christa Hartsock, Chair of Tech Committee
Kerri O’Malley, Chair of Content Marketing Subcommittee
Mark Pearson, Board Member
Absent:
Erika Delgado, Board Member at Large
Public:
Ethan Raup, CEO, KEXP
Betsy Troutman, Chief Development Officer, KEXP
Chris Kellogg, Chief Programming Officer, KEXP
Chantilly Chiles, Director of Advancement, KEXP Bay Area
Tom Smith, Director of Business Development, KEXP
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Introductions with BFF.fm & KEXP.
Mosswood Meltdown $300, 400 views on stream Giveaways with local artists (Coordinate rules with Mark) Recruiting volunteers Re-do Marketing Cadence In-person Meeting with committee, re-engage
Network and visit other stations in bay area In-person co-working Ramping up for Ben to go on leave Self-serve onboarding with committee leads Tech Committee DJ experience to help make the studios resilient. Last two weeks of August, looking for tech coverage.
New restaurant for underwriting. One original underwriter payment has stopped, Clair will reach out and work out any details. Completed case for support, and it is awesome. Getting all our ideas on paper and how we work, thanks to all who contributed. Launched LPFM campaign, approx 11% of budget, goal is $25K, not a bad start, but have not had a huge push. Some grants have been submitted. Working on Gala, secured enough auction items, looking for food donations. Board members should ask for donations (Food, Beverage) Elle will reach out to board members for roles at Gala. Down to three people on the fundraising committee. Looking for 2-3 people with gifts and underwriting experiences.
Survived “trough of sadness” Looking to Gala. Taxes were accepted. One state form was returned, Irving is on it. All documents and P&L is in the drive, ask Irving if you want to see anything specific.
Library live streaming, “Sidewalk Series”. August. Mall called again. They have more space (duh). The Chamber of Commerce invited BFF to the mall to look at space. They also kept sending out more introductions, so Amanda will be taking some calls next week. It would be interesting to know if there is a music component to the night markets Market St Arts.
Welcome Ethan (CEO), Betsy (CDO), Chris (CPO), Chantilly (Bay Area Development of Advancement), Tom Smith (Business Development Director)
Development
Fundraising at the board level: what does that look like at KEXP and how can our board members best contribute to our efforts at BFF.fm?
Major donors: what the KEXP major donor funnel look like and what can we do today to start building out our own major donor program (how to identify donors)
Donor-advised funds: advice on getting in with donor-advised funds
Programming
Audience building: would love to learn about what has been most successful for KEXP in building listenership
Consistency: how can we better achieve consistency between programs? Does KEXP employ any kind of rotation or clock?
Program development: how are new programmatic ideas formed?
Organizational
Volunteers: how does the KEXP volunteer program work? management, tasks, time tracking
Staff expansion: how will we know we're ready to hire another person?
Review upcoming dates on Fundraising Calendar
Addition to next month’s board meeting agenda- Mark - Legal audit
Terms of Service, things we need to provide on our website
Lots of giveaways - set of contest rules, good practice for us to have these outlined
Compliance with data privacy laws (low risk) but as we grow in scale, looking at the future/forwards and minimizing those issues when we get there
Succession planning
Revisit in September meeting
Ask folks that gave a one time gift in last FY (under $250) to consider becoming Besties; ask current Besties and DJs to increase monthly contribution by $5 or $10 - ??? - Irving will claim task, (will draft template before sending)
Target meeting with three new corporations - Clair to move to Q3
Fundraising committee working on some of this, needs board support.
Start planning for hosted presentations at the three corps above, goal: engage employees in corporate giving - Clair to move to Q3
Ben is going on parental leave, receives BFF.fm onesie.
The next meeting of the BFF.fm board is scheduled for 6pm on Sept 16 2024. See https://board.bff.fm for more information.
Committee Updates
LPFM
Review Action Items
All action items cleared! 🎉Time for more!
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Caryn Kesler, Vice Chair, Creative Director
Erika Delgado, Events Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
We added four more members to the marketing. Kerri created the next steps on our content marketing buckets. Assigned projects to committee members. Portola- Contest done, 44 entires. Successful use of banner ad in app Working with Thorwin Bo’s and Independent for more giveaways.
Hot off the presses: we received money- two grants in the last week: Arts notification- Asked $15K got $12,286. City funded, from hotel taxes CA arts council- $35k grant over two years for operations. (2024/2025). Ask for full amount and see what happens, and we got it.
Thanks for Gala Work! About $7500 under, Total was $13,500. Goal was $15,000.
Elle for a follow up on the gala. Start a dinner fund. Build off the success of this gala. The vibes were immaculate. Possibly a shorter party, same vibes. Kudos to Irving for staying late, getting donations and using the power of asking.
Meeting on the third Tuesday of the month. Underwriting volunteer is a bit unresponsive, maybe do outreach outside the network. Any sales/marketing volunteers?
Peter is doing a great job for the middle process, but we need someone to generate leads, warm leads.
Golden Gate cannabis underwriting was a great model.
Thank you notes with all our donors? Clair to share email copy.
Fundraiser committee taking on end of year fundraising from Amanda.
Committee met last week.
Unexpected downtime on the website, took some actions, added alters, fixed bug in creek.
Movement on updating the events page. Krista interested in heading that project up.
Jim possibly taking over for Malory (sp?) for analytics.
Cannot update software on broadcast server yet.
Teddy and Eli came by to talk about the pop-up broadcast events, exchange of ideas. More communications between them and tech team.
No word from Cathy, last communication was about a month ago. Need to confirm if all interviews are done. We have possible new members, want to wait for input from Cathy before we can start the process. Board retreat- Dec 9/10? Location TBD.
A lot of numbers from Givebutter. Keeping steady at and expenses very low over the past 12 months. DJ dues keeping steady
Possible repair for studio backup battery, $300. Keeps computers online when power drops. Also a version to plug in wifi equipment. Would need three batteries.
The window to apply is in six weeks. Time to decide, ya or nay. More possible grants, under FCC rules, would give us more legitimacy as an org.
What would it mean and what would it entail? FCC has low power frequencies, 100 watts or less. Last time it was opened was 2013. In 2013, it was highly publicized that it was happening. Two frequencies open. Meeting with engineer, they think that we are a likely candidate. 3 years to see if it’s viable to broadcast, if we are granted. Point system, we score approx 5 points out of 6. Tie breaker if more than one applies for frequency. Free to apply, would need to pay engineer and lawyer. Only open air right now is south west corner of SF. Possibly partnership with SF state, repeater on campus? Use a cell phone tower as a repeater? Question: is this compelling enough to do through the process? Web stream separate from signal.
Ben: Cost is an issue, but there are a lot of interesting angles on this, SFSU, new programming. In terms of opening up grant opportunities, do we know what the numbers look like how much could we bring in with grants?
Amanda: no, but decision has to be made now, so we’d need to proceed without that info. Setting up a separate committee for the LPFM, different board.
One other org that tried to engage the engineer, but the are new. We are keeping this stealth.
Clair: Grant funding from LPFM would be restrictive, mainly for operations. Possibly a wash, but not guaranteed. Approximate costs of engineer and lawyer.
Engineer is $600. He handles application. $2300 total. If we are accepted, then lawyer, $1000-$1500 $4000 to even think about starting to buy equipment. Structural concerns? Wind? In general, started BFF to be drama adverse. If we went down another path that went that way, we would stop and proceed.
Irving: option to have on air and maintain an online presence. Do you foresee a lot of applicants right now? Would we split FM vs Online?
Qualifications are getting better and better for DJ applications so we may have enough to split, treat freq as a third studio.
Studio needs to be within 10 miles. Both streams can live online.
Would it make an impact being on FM? Would we get more listeners? Can we support with volunteers?
Part of the growth conversation, the station needs to grow, people-wise.
How much extra work for Amanda? Not much if we are paying Michael.
It’s not inaccurate to say, we need this money to complete this application, and use for fundraising. If there is interest, we can build a bigger coalition around it.
What staffing would be required?
FCC paperwork and filing. Things that would need more people: development, programing, GM and Exec Dir. Things that the station would already need.
Project specific fundraising is successful. This could be a great campaign.
Ben: since there is interest from DJs and potential audiences in growing the community. It feels like it is in line with our mission. Not crazy outside our usually spend for projects.
Promote POC and give them a large portion of programming.
“Nope” Out clause is a big plus.
Board votes YES (unanimous) to move forward with LPFM application.
We need to decide call letters.
Creating documentation for fundraising on our behalf, and reach out to DJs about doing so. If a DJ has a connection for underwriting, they should not be handling any money. What types of org cannot do underwriting.
The next meeting of the BFF.fm board is scheduled for 6pm on November DAY 2023. See https://board.bff.fm for more information.
Clair Work with Amanda on a list of orgs that cannot be underwriters.
Finalize date and location for board retreat. Dec 9 or 10?
Goal #1 is to become useful to user - cultivate type of base - want to know what’s going ahead. Keeping in contact and maintaining relationship, reminding them we exist and doing cool stuff. Tell story without making it a push. Telling stories and keeping connected to community.
Can we do a top 5 tastemaker list w/ amazon buy links?
DJs incentivized to promote? Do we expect DJs to promote things?
Can we make off the grid the tentpole event this summer, drive people to it, get donations there? Will Off the Grid allow sponsorships? Get guys who run the bar to talk to Tom? Amanda to talk to Off the Grid about promotion opportunities. Outreach event to walk through crowd with clipboard to sign up or raise money.
Will and Amanda to get together and come up with new ideas.
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Drive membership? giveaways before anyone else, access to better streams, app?
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DJ Darcy has been blogging and writing 2-3 posts a week. Spotify-themed playlists, music reviews, could this go in newsletter?
Google Ads- Ian
Have broadened targeting to hit more people. Want to optimize to bigger audience?
Music Discovery - why don’t I use google play and spotify? I hear it on BFF.fm - hearing tracks you wouldn’t normally be exposed to-
Need to understand relationship to DJs, personalities of people. DJ personalities - branding and personality
Want to create more hyper-targeted ads to eat up budget more ? Drilll down to specific show pages - Roll over easy
Open q’s on ads:
What is call to action
what is our geography
How important is San Francisco community
what do we expect people to do when they reach the site
what is our description tag line
Discussion about distribution
-auto-publish to itunes
-spotify playlist
-sirus XM
-hosted on other blogs
-walled gardens for iphone apps, sonos apps, alexa verbs, easier to get to. Code that has to be maintained; app
Terrestrial LPFF - difficult due to physical cost and FCC cost, licensing
For next time - Monetization
-SSP or DSP
-preroll
Off the Grid- Amanda
First one was March 2nd at First Fridays at Fort Mason center - super cold and rainy and crappy, maybe 200 attendees, people hung out, people loved the bands, vendors said DJ was the best ever, important not to play Thriller or wedding songs / cover bands. Thought BFF hoping to make music more hip and better for event. Great idea to make music culture more accessible to families and minors.
Sugar candy mountain had fans show up to see them. Overall a success despite weather. Amanda booking first three events for probationary period, but based on first performance Off the Grid likely wants to work through BFF through season. $500 a month to curate. $400 spending on music. $100 profit. Opening band is singer songwriter for $150, $200 for headliner.
Banners and merch would be a good idea at future events.Also want Amanda to help book other events.
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District 8
Amanda worked on participatory budgeting for district 8, pitch for doing outdoor concert series. First was told was accepted, then decided to reject based on Dolores park regulations.
---
Craigslist foundation
Craigslist foundation gives grants for community; possible to get a grant in the future; Amanda emailed asking for information.
Nathan Ready might be a good person to talk to. Mai also interested in looking into applying for grant and will review information. $25k - $100k might be size of grant. Start with program then build budget. How to define what we’re doing in more grant-like language… specific in outreach to increase voices in local community radio, more diversity in lineup, voices not represented - lower income can’t afford $50/mo. Scholarships. Technology or music stipend, maybe a loaner laptop. New music discovery, time commitment. Diversifying board. Mai wants to help pad what Amanda’s doing without attaching a bunch of conditions.
Craig is short of stature but wide of heart. Interests are saving journalism, squirrels, anything internet-related
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Broke-Ass Stuart referred Sam Stone of mission housing development to Amanda - wants to help us get money?
Waiting to see if this is a real thing
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Jaime DJ is a photographer - wants to do project to take pictures of community to take pictures of DJs. Waiting until photos done, but can maybe do a gallery show or doing some kind of SF magazine to get exposure?
Should we invite her to a board meeting? Will and Amanda will review photos at end of week. Will has PR background. Wants to come up with media pitching plan
Rewriting the about BFF, reframing, updating BFF, telling most compelling story, so many great shows. We have such content, how do we get the word out, it would be gool to get the word out to get media attention.
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Jonathan Para is a documentary Comcast filmmaker - what makes things special, would like to possibly do a feature about BFF? Tom will follow up.
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Suggesting Job Portraits introduction - nonprofit program for BFF? We could possibly throw some money at them? Write off the rest as a donation? Ian will discuss
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Should we have a full-time person in the future to attract big guests, get people to liase with PR agencies to get access to BFF? General lack of infrastructure to get exposure - we don’t have a production studio?
---
Tom - Smirnoff sponsoring BFF nights at Pops - BFF brought you by Smirnoff. Want to get
9:20
Set 2018 Goals
Deferred to next meeting. Want to set goals / specific benchmarks and key performance indicators
Fundraising
Outreach/listenership
Infrastructure Improvements - High profile Studio B production studio? If we have multiple cameras, editing, that requires infrastructure investment. Or we can keep it to ad hoc stuff.
High quality streaming. Patreon. Preroll ads
8:30
Officer Elections: Current 2018 positions
Chair: Amanda - no challenge, will keep position
Vice Chair: Mai- voted February
Secretary: Ian was nominated Secretary and accepted
Treasurer: Forrest - no challenge
Review income streams
Discuss shifting dues model
Decide whether to pursue paid staff in the future
Discuss overall fundraising strategy
Discuss changes to board composition and development
Differentiating between Board of Directors and Station Leadership
Shift from working board to governance/fundraising board
Adopt “give or get” model
Vote to resume monthly meetings during transition phase
Determine Interim board chair OR new board vice chair to hold role until Amanda returns - Ben interested in interim board chair, Kerri interested in vice chair.
Review Action Items
Review upcoming dates on Fundraising Calendar
Addition to next month’s board meeting agenda- Mark - Legal audit
Ask folks that gave a one time gift in last FY (under $250) to consider becoming Besties; ask current Besties and DJs to increase monthly contribution by $5 or $10 - ???
Ben Ward, Technical Director
Christa Hartsock, Chair of Tech Committee
Kerri O’Malley, Chair of Content Marketing Subcommittee
Mark Pearson, Board Member
External Comms for new structure/Amanda’s departure (Kerri/Clair)
Priority will be given to those who can demonstrate the most acute financial need, particularly those with immediate needs, or those who have not been able to benefit from other programs.
Money may be used for basic needs like rent, groceries, healthcare, etc.
I would like to make a motion for a vote to establish the fund under the following guiding principles:
Once we begin accepting applications I will send the board to a folder including those meeting the requirements for review.
Each member of the board must vote yes/no to approve funding
If demand necessitates it, we will be voting to disburse funds on a weekly basis.
I will disburse the funds via Paypal or Venmo, depending on what the recipient prefers.
If we vote on this fund and it is approved, the fund will be an add-on to the spring fundraiser, meaning after donors give to BFF.fm they will get a pop up message inviting them to also give to the relief fund.
We will work to reach out to as many of the bands previously involved in BFF.fm as possible. We should easily reach every Besties band, and every MUSH and BFF.fmBirthday band from the past.
Will anyone second my motion so that we can put forth a vote?
Tom Tierney:
I’ll second that fantastic idea. I love the add on on piece, does not take away funds from bff.fm while staying true to the mission
Ben Ward:
Question about the administration, both from the POV of what we need to do for robust oversight, and of ensuring we operate this thing efficiently, given the urgency of this kind of support:
1. While board oversight to all grants makes sense, do we want to require a full board vote to approve? Should we operate on a majority basis instead (that would still require 3 out of 4, I suppose)
2. Are there any requirements around public disclosure or documentation of who receives the funds (either ongoing, or as a report at the end of the program?)
3. What will happen to any funds that aren’t distributed?
Amanda:
1. I think majority would rule in this case.
2. This is a bit of a grey area...it seems like so many people are doing this sort of thing that it's going to be impossible for the IRS to track. I'm reaching out to the attorney who did our 501(c)3 this week to take a look at my draft of guidelines to see if there are any red flags.
3. We could either roll those funds into BFF.fm, or hold them for future aid.
Will Craven:
It's a great idea.
I'm eager to hear from an attorney, and settle on rough requirements.
Is the idea the amount to distribute to each party a uniform amount, or to give differing amounts based on demonstrated need?
Amanda:
It should be different amounts based on need. I was thinking $100, $250, or $500 at least to start with, since this was about what I was disbursing to DJs from the mutual aid fund.
It sounds like everyone is in agreement that it should be pursued. I really don't want to put legwork into developing this without a vote, though. There's only one week until launch and I don't want to use that time on something that may not be approved.
Will:
This appears to endorse the concept: https://wscadv.org/wp-content/uploads/2017/08/Financial-Assistance-and-Grants-by-Non-Profits-to-Individuals-FINAL.pdf
I'm comfortable calling the vote, but do support also asking the attorney for guidance.
I call the vote.
And vote yes.
All board members vote YES.
Amanda:
Had the call with our attorney. As a musicians attorney, boy was he happy to hear from someone not at wits end hemorrhaging money. Anyway, here are the learnings:
1. Had a few basic questions about how to administer the fund which he felt we already have considered
Having a panel review and vote on applications, in our case, the board.
Making sure we avoid the appearance of conflict of interest. I showed him drafted language that states that staff, DJs, volunteers, and board members are not eligible to receive grants from the fund. He had me add "and their families.".
We reviewed my draft requirements and he thought they looked sound.
He asked if we had language that absolved us from being required to give away a specific sum of money or a specific amount of grants. I already had that covered. "Grant amounts as well as the number of grants will depend on how much money is available in the fund".
2. He actually had an interesting idea of an addition we could make with no risk to us, but better marketing potential: create two grant categories
First grant is what I had mapped out; immediate grants for artists who need money for basic needs now.
Second grant would be something like a "community impact" grant. There would be no financial basis for the grant. Any Bay Area band can nominate themselves or be nominated for consideration, and then we let the community weigh in via poll, social media, etc. I think this is very interesting!
He thinks this would actually be great marketing for the station and depending on how much money we take in donations we could give the grant to one or many Bay Area bands.
January 18 2024, San Francisco
Review Agenda & Vote
Review Action Items
Update deck for Underwriting, New Deck for Major Donor Cultivation, Update General Operating Request for Support - Amanda and Clair
Annual Report- Note in calendar for Irving that says review 2023 budget, Amanda layout, Ben stats
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary, Chair of Marketing Committee
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Absent:
Erika Delgado, Board Member at Large
Caryn Kesler, Vice Chair, Creative Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
First meeting with Agenda reformat to have main discussion on board items.
All action items this month are related to fundraising items we discussed at the retreat. Meeting Summary:
Clair outlined a plan for a drip campaign involving three messages to introduce and expand BFF's underwriting partners program. The initial message would include an underwriting packet, with subsequent messages providing more in-depth information.
The team agreed on the importance of a soft ask for donations in the first email to ensure engagement even if recipients don't read all three messages.
Jill will not be developing content alone; the team will collaborate on this effort.
Clair shared thoughts on identifying corporations for corporate giving opportunities, potentially focusing on Q2 rather than Q1.
The team discussed the need for expertise in corporate giving and the possibility of recruiting a volunteer with such experience.
Brandon is working on summarizing the board retreat minutes and creating a one-pager due to the length of the transcript.
Clair and Brandon discussed filling out the fundraising calendar based on the retreat discussions.
Amanda and Clair will update decks for underwriting and create new major donor cultivation requests.
Clair confirmed the scheduling of two donor outreach listening parties.
Elle might join the board meeting in March to discuss board support for gala planning.
Irving volunteered to draft a campaign to encourage one-time donors to consider becoming monthly donors.
Amanda has a wireframe on these decks. They will set up a meeting time to discuss and get the deck filled out and ready to go
Almost finished, 2023 budget is almost ready, back and forth on some stats, the whereabouts of and unknown. Jim is working on a google sheet. Items is marked as completed, so if there is something missing from that doc, Ben needs to ask Jim to add it. Once that is complete, Amanda will add to Annual Report.
Clair has one in May and one for Giving Tuesday, Teddy is assisting these, no guest as of yet.
Elle was there! She will be joining the board meeting to give us a brief on our Gala planning and be more strategic on the event. For the Gala, thinking really early, who to you want to invite? Who to you want to be a donor, this can be their introduction. Ties into listening party event, comp them a ticket to May, and gives us another touch point for potential donors.
Kerri has been helping put together all the social graphics for 2024. Bit of an Ad Hoc process with Amanda creating templates, Caryn for approval and Kerri for posting. Look to have a graphic designer on the marketing committee that can create flyers, social media, any other items. Larger skills in design planning, create a brand guide.
Push to Feb. - decide on date and responsibilities at Jan. board meeting Amanda, Irving and Brandon to meet and flush out the awards, how will this go, DJ nominations? Get a program together. Possibly around Valentine's Day.
Ask current Besties and DJs to increase monthly contribution by $5 or $10 - Irving will take this task on.
Start planning for hosted presentations at the three corps above, goal: engage employees in corporate giving -
Fundraising committee working on some of this, needs board support.
Review of 2023 budget. In the green $3000 up, despite spending more than we did in 2022. Net income of $47K - Irving presented the 2023 budget review, highlighting a net income of $47,000 and lower expenses than budgeted.
- The 2024 budget was discussed, with adjustments made based on the previous year's actuals. The team anticipates additional expenses related to the LPFM project.
- The board unanimously ratified the 2024 budget
Amanda will schedule goal setting meetings with each board member, how do your talents translate into our strategic initiatives.
The team discussed potential board member attributes and roles, such as an entertainment attorney, art director, and HR professional.
Kerri mentioned connections in the local music industry that could be potential board members or advisors.
BFF's LPFM application received a perfect score, and the competing application from Austin Airwaves was withdrawn.
Michael Brown is exploring options for the transmitter location, with San Francisco State University being a preferred choice.
The team discussed potential costs and partnerships related to the LPFM project.
Representatives from KEXP visited BFF and discussed their plans for the Bay Area, including a local music program and underwriting partnerships.
The team considered potential benefits of a partnership with KEXP, such as shared exposure and development resources.
None
- Committee chairs and secretaries will have a happy hour on January 30th, potentially at the alley.
- Amanda is developing a volunteer handbook and planning Charm School orientations for new DJs and volunteers.
- The team acknowledged the need to review upcoming action items, such as the "Will You Be My Bestie" Valentine's fundraiser.
The next meeting of the BFF.fm board is scheduled for 6pm on March 21 2024. See for more information.
Brandon to fill out with items from board retreat
Brandon, Irving and Amanda to meet for Town Hall
Calendar items - Valentine's Day Fundraiser check in
Pick your ideal board members!
March 21 2024, San Francisco
Review Agenda & Vote -Approved
Vote to approve previous minutes -Approved
Board Development
Mark Pearson introduction and Q&A
Nomination and vote
BFF.fm Advisory Board
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary, Chair of Marketing Committee
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Absent:
Erika Delgado, Board Member at Large
Caryn Kesler, Vice Chair, Creative Director
Kerri O’Malley, Chair of Content Marketing Subcommittee
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Amanda updated the board on the LPFM construction permit granted on March 5th.
Michael Brown, the LPFM engineer, joined the meeting to discuss the LPFM project.
The current permit location on Mount San Bruno is not ideal due to its one-watt signal and high elevation.
Alternative sites being considered include San Francisco State University (SFSU) and Park Merced.
Amanda attended KEXP's launch event and shared observations.
The event was well-attended by BFF DJs and community members.
Concerns were raised about KEXP's messaging and the representation of the local music scene.
KEXP has publicly identified BFF as a partner, which has led to additional press.
The board agreed to call the advisory entity "The Advisory Council."
The Advisory Council will consist of individuals who can provide expertise and support on an as-needed basis.
A less formal vetting process was suggested for Advisory Council members compared to the board.
The board development committee will handle the vetting process, with a potential interview or "vibe check" for candidates.
Irving provided a financial summary, noting a healthy balance compared to the previous year.
The station is in a stable financial position, with ongoing donations and grant funding.
Fundraising calendar needs to be filled out for the upcoming quarters.
Town Hall planning to be scheduled for June.
Board development committee to meet and discuss potential board and Advisory Council members.
Succession planning to be discussed further, possibly with insights from KEXP's recent experience.
Clair shared a positive encounter with a local band that will be featured on BFF.
Ben announced the impending arrival of his baby this summer, which was celebrated by the board.
The meeting was adjourned with appreciation for the extended time and contributions from all members.
The next meeting of the BFF.fm board is scheduled for 6pm on May 16 2024. See for more information.
Brandon to fill out with items from board retreat
Brandon, Irving and Amanda to meet for Town Hall
Calendar items
Pick your ideal board members!
January 19, 2023, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Fundraising
Open for public comment
Any other business?
Board.bff.fm needs updating- minutes have not been posted since March 2022, Irving needs to be added to board personnel
BFF.fm sponsor Narcan training
Present:
Amanda Guest, Chair, Executive Director
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Erika Delgado, Events Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Vote YES to approve the November minutes.
Vote YES to adopt the proposed agenda.
Moved monthly band showcase to The Knockout Room and it’s going great. Two shows so far, one in Feb. attendance is higher. Last show went so well that we were invited to a Friday in April.
The Makeout Room night is now BFF.fm karaoke night.
Kicked off another year at Casements
Talking to Teddy about events at the Secret Alley that are more community-based, not so music focused.
Two solid committee meetings in a row, lots of good ideas.
Content Day - gathering content from all DJs on Feb. 11. DIfferent stations for DJs to visit to answer a couple questions. Use that content as anchor to get more content out - lead in for newsletter, blog, etc. Committee members will be writing, filming and posting.
Amanda: met with a new volunteer today - she is definitely interested in the marketing committee. Used to write for a music magazine, has a background in music journalism. She might be interested in helping us get connected to what DJs are doing in their communications. Possibly bring back DJ profiles.
2023 grants tracker:
Still haven’t heard from Bill Graham Foundation grant. Amanda went to Bill Graham’s birthday party fundraiser and met some people involved with the foundation.
Amanda: spending a lot of time on underwriting, Peter and I have had several meetings with FItness SF, possible commitment coming. Jill from Die Alone Radio is also interested in helping with underwriting, she’s doing lead generation then passing off to Peter. Amanda will work with Peter on proposal and closing.
Last Tech Committee meeting had no attendees.
Met with Public Media Apps on periodic check in, had banner size upgrades. Have more secure links for sharing for contests. They’re extending the voicemail feature to share video and audio.
Donation/sponsorship support for open source software (Azurecast specifically, and more generally a plan for being good open source citizens).
Want to think more broadly about how we share money with causes we support.
Secretary position for 2023 - postponed to March 2023 meeting.
SF Art Board Match event March 29- event requires sliding scale payment based on budget size. We should participate with at least three board members.
P&L sheet updated until end of year 2022:
Amanda will work with Irving to prepare the annual report. (also needs analytics, app downloads, unique web visits, any interested detail about listenership)
Ben: Can also pull YOY web increase, likely pretty flat. App is new, number of constantly active users is pretty low, highlight would be total downloads. Total number archive listened and estimate of unique listeners and total listening hours.
Activated Double the Donation, works with GiveButter to prompt a matching gift. Will also search existing donations and prompt people to check for matches.
Had a volunteer for stakeholder interviews, that person hasn’t been reliable, had wanted that portion of the task completed by the end of this month. Going to talk to Taproot about relisting the ad. Will follow up with Lydia to see if she’s still available to do them.
Clair will ask a friend and a networking group if anyone is interested in volunteering.
6:59 pm— Review Action Items
Amanda and Brandon to meet about BFF.fm holiday party - party cancelled
Clair will sked fundraising committee mtg with Amanda; conversation about separate fundraising advisory board; Parks Alliance and Al and music, etc.
Amanda will follow up with Taproot about assistance with fundraising advisory board development
Clair and Amanda will follow up with Al in January re: music in GGP.
No public comment
Board.bff.fm needs updating- minutes have not been posted since March 2022, Irving needs to be added to board personnel. Clair will update and check drafts folder for missing minutes.
BFF.fm sponsor Narcan training
Board approves moving forward, Clair and volunteer Inger will reach out to DOPE Project then follow up with Amanda on next steps.
The next meeting of the BFF.fm board is scheduled for 6pm on March 16, 2023. See for more information.
Brandon reach out to NoisePop after festival is over re: 2023 partnership
Clair sked fundraising committee meeting, review fundraising dashboard
Clair and Amanda will follow up with Al in January re: music in GGP.
Amanda follow up with Bonnie at BGMF
August 20th 2020, San Francisco
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Reports
Follow-up on anti-racism discussion; reflections, ideas (.)
Follow-up Amanda’s goals
BFF.fm mobile booth update...maybe?
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Ben Ward
Absent:
Tom Tierney, Vice Chair
Board unanimously votes YES to proceed.
Board unanimously votes YES to proceed.
Virtual Bestie Bash last night. +10 viewers over last time, +12 stayed for the entire time over last time. (30 attendees for the whole event, 40 at peak.)
We like the Twitch chat, definitely good community activity.
Erika: We should definitely write a script for next time
We have bands lined up for future events; so we’d hope to run another event in September.
Work in progress on the podcast network continues; lots of general website improvements are getting wrapped up in it — so that’s good. Hoping to deploy and start seeing visible changes very soon.
We want to focus to have something visible appear in time for September 1st.
Caryn and Amanda will have a meeting about marketing assets for it.
We discussed doing a $7000 fundraising event for the 7th birthday; however, our target list doesn’t add up to that, and we’re struggling to make that add up given our past experience also probably won’t bring in the full potential amount.
New listener acquisition — most people don’t listen. So we could consider trying to pull in new donors; but, that seems really hard in the present circumstances.
We’re strategizing on other things we could do.
Amanda: That discussion wound up influencing my thinking about the longer-term strategy for the Podcast network; how do we make it reflective of our values and ambitions; encompassing everything we do. We want to see a collaborative model develop to help the network grow, and try to ensure that we get a more diverse group of people involved in the running of it as early as we can.
We want to set up a process for people to apply to have their podcast on the network — similar to how people apply to become DJs. Then set up new podcasters with a mentor from the existing community of podcasters, to help people grow as podcasters and grow in the community.
If this proves effective, would love to see this influence our DJ onboarding process too, since right now Amanda ends up doing all the training.
Amanda had an action item last month to restate her goals based on the station initiatives, from feedback from last month. Defer follow for next month.
Ferry Building has given us the go ahead for setting up an installation in the booth at the Ferry Building.
We’d pitched doing it for a month, we have it for the rest of 2020, we re-evaluation in January. It’s free for this period, due to COVID. It’s official though; we’re signing a tenancy agreement.
We’re still trying to figure out the actual programming ideas for the space — people doing their regular shows in the space? Can we broadcast the music out into the space? Can we collaborate with nearby tenants?
We’ll have a sense in about 10 days if this is definitely happening (legal docs to review, insurance cost still needs to be quoted.)
Could be part of our birthday announcement.
Covered as part of committee reports, above
The next meeting of the BFF.fm board is scheduled for 6pm on September 17th. See for more information.
Amanda
Carry over: Complete goals + put in context of initiatives
Ben
July 20 2023, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
BFF.fm Podcast Network
Board Meeting Cadence
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Brandon Paski, Chair of Marketing Committee
Absent:
Clair McDevitt, Secretary, Chair of Fundraising Committee
Erika Delgado, Events Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Two items on events, 2nd listening party, just as magical as the first. Winning event, look into more.
. with businesses that are related to/involved with BFF.fm. Ending Sept 4th
Lots of Blogs in the works, listening party on August 29. Outside Lands coverage media pass secured Focus is on 10th anniversary and parties surrounding, Live Remotes with Teddy, Gala.
Elle open to running the gala once again. It will go 8pm - 12am. Offer a VIP early bird session. Welcome drink w/ ppl. Adding entertainment. Fundraising ask on the hour. Presentation with video , wrap up, silent auction. At 10pm we will go into gala after dark. At midnight countdown to 10 years. Main bulk of fundraising will be 8pm-10pm. Sponsorship donation for food and beverage. Craft a NA drink, cider, la croix, Teddy has an in at Athletic Brewing. Brandon to reach out to JW Catering.
At Jake Mann listening party, one attendee had a conversation about hersh (?) Philanthropy. Working a possible connection with them.
How it works: People will create a portfolio of items that clients would be interested in donating to. Then the client decides what they want to fund.
Creates a need for a Case for support document.
Tech Committee meeting on July 19, new member, getting access. Quiet in regards to infrastructure, technical change with website per google. New stats reporting. Old buckets and new buckets are not quite matching. Data is there, just annoying. Internet connectivity issues seems to be persistent, Forrest is looking into it. Router has been rebooted, but still having missed connections. May be user error, may be service. Have not heard from Harry(?) and reports on analytics. Ben following up. Mini hack day July 30 at the secret ally for volunteer, opportunities to fix small things, get together, slackbot automation, any other projects.
Need to do some sheet wrangling, but quick update: Since Oct of 2022, we’ve been in the XXX mark. Spike in March and April of 2023, but still hovering around $3000 a month. Some annual subscriptions come in June/July, but outlook good into the Fall. Need to customize categories we have not in the past. Kinful to givebutter seemed to even out with an underwriter.
Underwriting is going to be a focus for fundraising moving forward. If you or anyone you know, that’s interested in underwriting, let Amanda know.
Vote to amend bylaws to make the board to 11 - DONE
Irving- streamline Category Names in Transaction Log [Still workin’ :)]
Brandon- move fundraising into GiveButter DONE
Clair- Events worksheet dashboard ??
Status of the podcast network, cadence of meetings is low, no new content, floated the idea of putting the podcast network on hold for the moment. Not getting rid, just a pause and moving how it is displayed on the website. Reason we started, was to have a podcast, but no room on the schedule. At a moment right now, where all podcasters also have a show on the stream. A bit redundant. In the strategic plan, podcast network came up a lot. We thought there would be a bigger flow of content. In 3 years, we’ve had one article come from the podcast network. Wasn’t the energy to keep the flow of content, and the content about the content going. Don’t have the resources to give to support the podcasts the way they want. Network not doing what it set out to do. We are moving to move the podcast network from main menus. Committee will communicate changes to the podcasters and then reevaluate. Amanda is looking for feedback from the committee, but winding it down seems like the right action to take. More detail to come on 7/21 on the tech side on what to do. De-emphasizing podcasts: if you search by talk genre, older podcasts come up, with new talk stream shows show up at the end. Ben and Amanda to discuss details.
Amanda shared links to show examples of tags and how podcasts are emphasized over live stream shows.
3 podcasts existed before bff.fm, so their main listeners are on other platforms. All podcasts launched after the network started are no longer active.
Caryn: is there an SEO advantage to have “podcast” on the main site?
Amanda: traffic to the page is low, so possibly negligible.
Ben: label podcasts just as “shows” and not strictly labeled as a podcast.
Easier to remove links and deal with what we have than do a full re-design of the network page.
Item that came up in the last meeting, momentum was lost between sara’s training and the next board meeting. Clair’s suggestions, consider making board meetings monthly again. Even if it’s just during critical times. Bring in a board development consultant, to get the board to where we want and move BFF to the next level we want it to be at. Got a quote from Cathy Hoke (see board slack channel). Assess the board’s skills and see where we can improve, succession planning, and leadership transitions. How we make a healthy pass, and how do we all have a good time and get something out of participating on the board.
Suggested putting together a work plan: what works well, what can be improved, what new skills are we looking for, all bylaws and governance docs are adhered to, are we collaborating?, planning and resource development.
6-8 week process. $2200 budget.
Timing good right now, board members in flux, we are talking about changes in the station, people are interested in joining, we are maxed out on members, do we add more board members.
We are currently a working board, but is it most effective? Do we move to a advisory/governance board? Lots of questions arising about the best way to move forward.
The board has always improved. The way things are structured, it is a big ask of people, so is there a different/better way that is more sustainable.
No harm in changing the bylaws to add more board members. Currently at least 3 no more than 7. Not really a solid answer on what a good number is.
Ben: In agreement on having an odd number of members. 15 seems like a lot, are there 15 director ships or do they have two tech, two marketing, etc.
Amanda: proposal for 11-12 board members. Currently Caryn and Eddie started at the same time, so as an example, if they both left, how would we get replacements up to speed. More members might create a redundancy which would help fill the gaps.
Ben: avoid making up titles and make sure we have people focused. Do we need to bump the number up, to keep a flow of potential members?
Amanda: Yes, difficult to keep a pipeline of people for the board while waiting for members to resign, decline for re-election. 11 gives us some runway for now.
Ben: two use cases to increase the number, which feels like enough for this to be reasonable. Proposes we amend the bylaws to increase board capacity to 11.
Amanda seconds the proposal.
Board votes YES (unaminous) to increase the board capacity to 11 at 7:07pm
Amanda: thoughts on consultant? yes.
Amanda proposes to re-nominate Caryn for a 2nd term. Board votes unanimously to re-elect Caryn.
Is the board open to having a fundraising meeting? Taking an hour to workshop.
Jul 28, 2023 at 6pm tentative fundraising meeting.
The next meeting of the BFF.fm board is scheduled for 6pm on Sept 21, 2023. See for more information.
Update board.bff.fm. Update Caryn’s Term
Confirm availability for Fundraising meeting July 27 - ALL
Confirm board development consultant. - Amanda
May 21st 2020, San Francisco
Prior to the meeting, please add items for discussion here:
Review Agenda & Vote [Ben]
Vote on previous minutes [Ben]
Board Nomination and Vote: Tom Tierney, term renewal
Board Nomination and Vote: Will Craven term renewal
Board Nomination: Eddie/Erika Delgado
Mid-fundraiser update
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Executive Director, General Manager
Ben Ward, Secretary, Technical Director
Tom Tierney, Vice Chair
Late:
Will Craven, Chair
Board majority votes YES to proceed.
Board majority votes YES to approve .
Tom: Very enthused to remain on the board for another term. Calls out that he thinks he could be more effective and if we wanted to look for others in his place he’d understand.
We note that we have 3 open slots on the board, so no concern about taking up space, we can also always vote to expand the board if there’s a need, and we’ve just recently set new job descriptions to help make us all more effective.
Amanda nominates.
Ben seconds the nomination.
Board majority votes YES for Tom Tierney to remain on the board for another term.
Tom’s second term expires June 1st 2023
Amanda nominates Erika to join the board. So many times we talk about BFF.fm and what we’re doing and Erika is regularly cited as a great example of what we are with her work on the Bestie Bashes.
“What they do is really at the heart of what BFF.fm is all about.”
Erika: I’ve been with BFF.fm since 2016. It’s a place I dedicate so much of my time to, I don’t regret dedicating so much time to. BFF.fm always gives back for that dedication. I want to keep doing that, and helping. BFF.fm is such a big part of what San Francisco is.
Tom: What’s your background?
Erika: Born and raised in San Francisco, from the Mission. Used to work in galleries in the city, music venues, have written about music since 2015.
Tom: What would you say is “the magic” you do?
Erika: I’m a wonderful person! I build relationships with musicians and people really well. This has
Ben: What would you like to learn by being on the board?
Erika: I want to learn what it is to be on a board! I want to be able to keep doing this at a higher level, to dedicate more substantial time to this thing. I’m living my truth, which is BFF.fm, aliens, and not going crazy.
Tom: I’m excited, you and Amanda already have a great working relationship and to have new perspective on the board. I will second.
Amanda: Also, the proposal here would be for Erika to take the role of Events Director, convene an events committee. We need to slightly work out what that means in this time of “no events”.
Erika: I have a lot of experience doing that, and of organizing people and managing the execution of events. Excited to run more events and achieve things I couldn’t do on my own. I already have people in mind who could join the committee and help out.
Called to vote: Amanda nominating, Tom seconds. All present in favour.
Board majority votes YES to proceed.
Welcome to board, Erika.
We’re putting together a virtual streamed Bestie Bash event for the evening of May 27th.
We’re going to compile pre-recorded contributions from bands and stream it live. Will avoid technical problems of trying to stream live from many locations with bad internet.
We’re doing 6 bands, each will play 3 songs. We’re paying the bands. It will be short and sweet. Amanda and Erika will host via video interludes. We’ll also include contribution “commercials” from the artists who usually have tables at the bash.
Amanda previews the presentation for the videos.
Ben question: Is there a plan for the recorded performances? E.g. Releasing them standalone beyond the live stream, extracting the audio for playing on shows, will the performances be retained by the bands?
Amanda: Expectation is that band’s own their recordings since they’re producing them, we’ll ask permission for other uses, and look to extract MP3s so they can be played on shows.
Half way through, we’re doing OK. We’re at 65% of our goal. Matching fund and off-air fundraiser both fell short of goals, but Facebook Giving Tuesday Now campaign came out ahead.
Targeted email campaign did well as people caught up — although the initial reaction was very slow, likely because people are a bit overwhelmed by all the fundraising attention in the world right now. We’re getting an unusual/higher amount of personal engagement to the donor emails after donations too. Seems like people have a little more time and desire to connect. It’s taking them longer to response, but the response has been good.
Our social media reach has been poor. We’re not seeing the impressions level on our posts that we were a few months ago, even the special posts (e.g. the jingles) aren’t getting as much engagement as we expected. Might also be a consequence of changing online/social behaviour under the crisis.
We’ve got a few donations to the relief fund, but not much. We haven’t had that many applications either though. There’s a slight dilemma about whether/how to promote this to reach more people while having limited funding.
For any members of the public observing the meeting, an open session to hear comments.
No public attendees this month.
Tom is working on video footage for a fundraising video for attracting underwriters.
We worked again with Nanosoar to do a BFF.fm design for face masks.
Amanda deferring goal setting and committee head meetings until June to keep time focused on fundraising.
Will joined the meeting mid-way through, so we pulled his agenda item to the end.
Will: Won’t be continuing for another term as doesn’t feel he has the time to commit to the board activities. Next month will be his final board meeting.
All
Share information about the fundraiser.
Promote the Bestie Bash.
The next meeting of the BFF.fm board is scheduled for 6pm on June 18th. See for more information.
November 18th 2020, San Francisco
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Updates
Events
Tech
Board Development Committee
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney, Vice Chair
Ben Ward
Vote YES to approve the September minutes.
Vote YES to adopt the proposed agenda.
Events
Slow month! Thinking about what to do for the fundraiser.
Considering putting on Zoom DJ nights that could be a basis for events to accompany the fundraising period.
2020 in review:
Major loss in terms of grants: Invested money in, but didn’t get a single grant. We’ve discussed that a lot under the heading of the pandemic over the past months.
We had to dip into our emergency fund.
Next steps: Everyone should review the draft budget and consider it “pending”. There is some information still to gather relating to possibly Ferry Building costs, and effectiveness of fundraising income. We’ll look to ratify the budget right at the end of the year based on those costs.
Goal set at $25,000 by December 31
Similar playbook to last year, starting behind the scenes ASAP for a December 1 (Giving Tuesday) launch of public campaign.
Josef wasn’t particularly excited about the idea of doing a virtual gala...and neither am I due to the amount of work it will take! But, I have some ideas in motion, and depending on where we are money-wise by November 20 will make the call.
Each board member should name at least one person they will be soliciting for a donation. It could be a new person, or if there’s an existing donor with whom the board member has a good relationship, the goal should be upgrading the gift.
Big emphasis on anything we can do up front to get closer to the goal before the fundraiser goes public in December is of import.
The major note is that without the gala, we need to make up that major influx.
We reviewed & approved Caryn and Tom’s report process; and resolved our understanding that the process will end with a discussion review with Amanda.
Actions for completing the review report by the deadline:
Answers to the questions posed by the process will be gathered by December 15th.
The next meeting of the BFF.fm board is scheduled for 6pm on December 17th. See for more information.
BFF.fm Special Board Meeting
March 4th 2022, San Francisco
Review site visit
Vote on pursuing next steps
Scribe: Clair McDevitt
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon,
Guest:
Forrest Guest, Station Engineer
At the invitation of the Westfield Center in San Francisco, we visited a space they’re offering as a temporary studio to BFF.fm.
Jenn: would like to see opt-out clauses and other specifics of lease up front and uses that bring in revenue with vendors. This would require a bookkeeper to track vendors, would the activities cover the cost?
Amanda: anticipate subtenant would manage their own finances/transactions.
Jenn: would still need to track for tax purposes/compliance with nonprofit regulations. Dome for events and DJs would be a lucrative option.
Clair: would art/events be less to manage than retail?
Jenn: depends on uses, requires more research. Compliance more straightforward with subtenants.
Eddie: Thinking about activation, and appeal of all ages space that isn’t a bar.
Brandon: Agree with Eddie. Also see potential for back room for broadcasting/ storage and events space. See concerns about money and insurance. Will the novelty wear off?
Jenn: In long term, this could provide money for new space, station growth.
Amanda: This is a big space, not sure we could activate it all without subtenant. Less concerned about rotating events, they’re more straightforward.
Jenn: I’m onboard with the subtenant option as long as compliant. Will need bookkeeper.
Ben: Huge space, lots of storage potential. Less concerned with specific artistic ideas, we have lots of options. I feel like a big question is what is the effort to sustain over time? Who’s going to be in charge? Amanda, or committed volunteer group?
Amanda: Envision subtenant with some of the responsibility for access, opening space.
Ben: all the ideas are great, some we can figure out as we go along, I just want to make sure we have the minimum maintenance to keep this thing alive. Second thought is office and storage if we don’t have resources to fully open the space.
Jenn: Open date required. Amanda will follow up with Nick on requirements for number of hours space is open.
Caryn: I’m on board, questions about who is the user and successfully creating multi-use space. How would DJs use space?
Amanda: Thinking of this as publicly-facing outpost of the station “Visitor’s Center”. We have the opportunity to design a space that brings community in. We will ask DJs, based on current feedback of Ferry Building closing I think DJs want to stay in the Alley, thinking about how else we want to use space, not for regular shows.
Ben: Studio lounge, if DJ wants to do a show with several guests, have friends in for show, have option here to do something different from the Alley.
Caryn: want to make sure we aren’t making assumptions without asking people, DJs and potential subtenants.
Ben: Action item at this stage is to get feedback and assess potential tenants.
Jenn: better to pull together plan rather than try to get feedback on an ambiguous idea. Decide if we want it and then what to do with it.
Clair: The marketing and revenue options are great. Do we have the people to support? Current lease offer is 13 months, can we get two years instead? This would give us the time to set up and activate events.
Jenn: Retail landscape is bleak, Westfield is unlikely to get tenant.
Amanda: Sounds like Westfield is planning for future redevelopment. I think it’s good to try for a two year lease.
Jenn: with renewal option so we’re not month-to-month.
Ben: month-to-month arrangement not compatible with the lead time we need to plan events.
17:45 — Public Comments
Forrest: What doors are closing if we say no? The costs of being here are more variable than any of the studios - electricity, internet, housekeeping and insurance. The storage is good, limitations on bringing stuff into the mall, will take time to wire, set up, etc. If we do this, need plan in two to three years to raise money for refreshing the space.
Jenn: $700-$800 for outside signage, If we do this need to get BFF.fm trademarked.
Next steps: Nick would get Westfield approval, we would get lease to review.
In parallel, we would scope retail tenants, get detail on utilities costs.
Unanimous vote yes to express intention to move forward with Westfield. Amanda Guest made the motion, Eddie Delgado seconded.
The next meeting of the BFF.fm board is scheduled for 6pm on MARCH 17th 2022. See for more information.
Amanda to ask Nick if there’s a requirement for a number of hours the space has to be open
Amanda to check with potential retail subtenants on interest
Amanda follow up on utilities costs
Amanda and Jenn follow up on trademark
June 27th 2019, San Francisco
Prior to the meeting, please add items for discussion here:
Review Agenda
Committee Updates
Tech
Content
Others
Mush Report
Board Profiles
Fundraising/Summer Sustainer Update
Action Items for Next Month
Scribe: Ben Ward
Convene as Best Frequencies, Inc. Board of Directors
Present:
Ben Ward
Amanda Guest
Tom Tierney
Guest: Forrest Guest
Reviewed annual finances w/ Forrest (treasurer.)
Events are currently costs. Should we consider ways in the future to tie specific fundraising to events: e.g. dedicated fundraiser for Bestie Bash
Or, would love for the event to be free (paid for somehow), with possibility of dedicating the events to raise for another cause.
We’re half way through.
Moving from Marina Lawn to Ferry Lawn.
Ferry Lawn hosts successful movie night, will cross-promote.
Bar breaking even; not significant income to BFF as hoped.
Lots of people want to be on committees
Few people want to run committees
Pretty dependent on Amanda to kick off each of these things.
Throwin’ Bo’s
We’re not hitting the goal
Short lead time, not many people participating
New DJs are killing it!
Still confident that if everyone participated we could hit the goal — every DJ needs < 1 bestie.
Next time (without Will in absentia) we’ll try to nail down more specifically our roles, try and take an action item each month.
Establish standard reporting for each member/committee.
Tom
Set up event sponsor meetings
Will follow up with accountants w/r/t/ treasurer position.
Help Rome set up underwriting efforts
—
20:38 — Meeting adjourned.
Expect to come out of this about flat — which wasn’t the plan but not a disaster.
Some investment in equipment — can reuse for Bestie Bashes, back-up, etc.
Volunteers
Reasonable participation from DJs
Discovered us through Bestie Bash
Interested in doing a show
Might be able to help promote shows
Will meet with them; then convene committee
Tech
Haven’t convened committee yet.
Working on website hosting
Reviewing analytics & alerting platform for site reliability
We need a development director to scale up
Ben
Convene the tech committee
Amanda
Research and reach out regarding committee structures for review next board meeting.
Sync with our pro bono consultant who helped with the strategic plan and figure out next specs.
Focus on the development director position. Could we hire someone on a contract?
Will
Plan the agenda for next month
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Committee Updates
Review Action Items
Meeting in Person [Caryn]
BFF.fm App Development [Ben/Amanda]
Scavenger Hunt [Amanda]
Open for public comment [Chair]
Any other business? [Chair]
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Secretary, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the July minutes.
Vote YES to adopt the proposed agenda.
Make Out Room is inviting us to bring in some bands for a birthday bash around Sept 9th. Eddie is contacting bands to finalize a line up by the weekend.
No Besties Bash this month, focusing on Scavenger Hunt. We were reassessing future of Bestie Bashes, Delta variant is a wrench in our assumptions for going back to in-person. We’re in contact with The Complex, which operates a streaming studio and allow us to host bands safely while still distributing virtually.
The Complex also has new capability for remote live stream at venues/locations/outdoors, which could be interesting for us.
Signed up for Last Saturday Live, last Saturday of every month until November.
Working on logistics for DJs at Mission Bowling Club
Chasing down last Scavenger hunt things.
Working with Chloe on Social Media audit.
COVID-relief grant application due around 25th August.
California Arts Council grant to fund some professional development, our second grant of the year! Should also be hearing back on a 3rd imminently, which we are optimistic about from the minutes, but haven’t had confirmation on yet.
Next grant on our radar: Walter Huss Fund, after Scavenger Hunt will start on Letter of Interest for them.
End of Year Fundraising should be up for discussion after Scavenger Hunt.
Also need to sync on Grant Reporting.
All running smoothly
BFF.fm app development under consideration (see below)
As per last month, will revisit board development at the start of next year.
No substantial updates. Some volunteers in this area are focusing on helping organize pop-up events for the Scavenger Hunt.
Working through past transactions to make future budget reporting faster. Quite a lot to work through so should take a few more months.
Close out. Last Saturday Live is a good idea, pursuing.
Carry over.
Scavenger group (Amanda, Ben, Clair, Lily) have been meeting regularly and again on Saturday to try and get the game finalized.
[All] Think of tinitivity tasks
Most focus has been on Scavenger Hunt. Looking into a “Pets of Roll Over Easy” calendar idea.
Pre-pandemic we used to meet in person at Pops. Since then the board has grown and we haven’t been in person.
Amanda: Would like to meet in person, especially to meet, since some of us have never met in person in any context, not just board meetings.
This could fit with our model of moving to quarterly board meetings rather than monthly.
It would be nice to get everyone together in person in some capacity in the near future. Probably outdoors, given Delta.
From time to time, we get contacted by listeners asking whether we have an app (that is, a native iOS or Android app.)
At present, BFF.fm is distributed via our own website (on desktop and mobile, with as-good-as-can-be integration to Media Playback APIs via the browser), and via third-party apps like TuneIn, Apple Music, etc. Some of those third parties also provide distribution onto closed platforms like Sonos.
We have an iOS app, created by our streaming provider Empire. It’s a basic player, that plays the stream, shows track artwork, and a history of played tracks. While a version for Android has been promised, it’s never been released. We have had some complaints about the limited functionality of this app.
We have previously explored building an app ourselves, but do not have sufficient volunteer resources to build and maintain it. In reality, building an app from scratch is a $five-figure undertaking, and since the mobile platforms evolve annually with both new operating systems and hardware, there is a more pressing maintenance cost than the web too.
One of our newer volunteers — Lydia — has been pushing hard and finding leads for another solution for our app gap, looking for the third party developers who build apps for other stations. In general, these apps are not unique, rather they all share a codebase and follow the same basic design template, which is then customised for a station and integrates a certain amount of content via data feeds and embedded web content. Some of these apps also use cross-platform iOS and Android toolkits, further reducing cost. The companies also handle delivering updates and patches. Service and support for these apps falls more into a $four-figure range, which we think is viable for BFF at this stage.
Amanda will speak to the strategic reasons for pursuing this:
Amanda: Strategic thinking is that while our website works on mobile, the user experience isn’t good enough: people don’t get how to “install” a web app onto their phone. Reliability of the stream also isn’t as good through the browser as we would like.
We don’t get analytics from the third party apps (e.g. TuneIn) to better understand our audience.
Having our own app also allows us to put our own content into that space, gaining access to platforms like Push Notifications for marketing, reminders, etc.
There’s also an element at this point that “everyone else has one”, and it’s a little odd that we don’t.
Questions:
Jen: How much is the cost?
~$2-3000 up front, ~$200 a month in maintenance.
Jen: What’s the value of analytics? Does the app pay for itself in that regard? Is it that valuable for us to get this improvement?
Amanda: Less about direct financial return, but being able to integrate our fundraising and content into our own app would increase the value of it as a canvas, and could play in to grant applications if we’re able to present more bespoke content under our own banner that we can’t do with 3rd Party apps.
Ben: Also, for context on the financial outlay: Our current tech spend for the website, broadcasting, and stream is around $400/month (Creek license, Empire, Digital Ocean), so adding $200/month for native app support of two more platforms wouldn’t be out of alignment with what we’re doing.
Clair: The lack of alignment between the advertising in 3rd party apps and BFF.fm is stark (e.g. political ads for out-of-state candidates that pre-roll before our stream.). For grant writing we’d want to be able to offer grant sources more detail like “We have 80% of our listeners in San Francisco…”
Have not sold many tickets yet. BUT, SF is a last-minute town. PR machine is kicking into gear, interview in SFGate soon, 49Hills interview not published yet, TV coverage at the Ferry Building soon too.
Also considering giving the entry code to DJs to have them organize teams.
Poster is being designed.
No public comments this month.
No other business.
The next meeting of the BFF.fm board is scheduled for 6pm on September 16th 2021. See https://board.bff.fm for more information.
[Caryn] Schedule an in person board get together for mid-September.
[Ben and Amanda] will meet with some Developers over the next weeks, and provide an update with more budget specifics next month.
[Amanda] Prepare updates to strategic plan.
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Fundraising
Tech
Board Development
Music
Finance
Review Action Items
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Ben Ward, Secretary, Technical Director
Absent:
Brandon Paski, Chair of Marketing Committee
Vote YES to approve the November minutes.
Vote YES to adopt the proposed agenda.
New SF mask guidance coming in, so no expectations that we’ll host events at the Secret Alley soon.
Amarasu worked with us and ended up doing an event at The Complex; off the back of that we’ve been invited/encouraged to create more events there. We’ve opened it up to the DJs to see if there are people interested in putting together events for that. Noting however that we don’t have unlimited funds to pay bands; could be something to consider a grant application for in 2022.
Make Out Room BFF.fm night will have a few changes; most successful part is having 2x bands come in. Looking to continue into 2022, but we don’t want to be in the role of being “the booker” for this event. MOR will have someone be a point person for organizing the shows.
We did great work this year! Terrified of next year, but great job!
We applied for 12-15 grants and received 5; more than $40,000. Not something an org usually achieves in only the second year of grant writing. Some holdovers from this year that we’ll wait to hear responses on in 2022.
Most of our success was with COVID-relief funding. Not clear yet what of those same grants will be available next year. Setting expectations that we shouldn’t expect to get the same level of grant income next year.
While grant income has been successful, individual fundraising is down. We’ve lost some Besties. The Winter fundraiser went well, but we didn’t run a Spring fundraiser at all. Has limited our expansion. Need to be careful; if we continue to trend downwards on individual donors and the grant income does reduce next year.
CA Arts Council sent us the feedback from our grant application. Some contradictory information from how we’ve been assessed. One comment that recurred is that we are considered an “at risk” organization, which may be why we’ve done well with COVID grants, and likely due to our budget being so small.
Next grant will be a federal application.
Fundraiser hit goal: DJ fundraising via Butter was very successful, leadership fund not so much.
Raised $1600 w/ leadership. $380 from t-shirt sales, $10K off-air fundraiser, and some merch sales/“donations for donuts” at a Slow Streets event.
Facebook Giving Tuesday is more painful every year. Possibly less active use of Facebook, didn’t reach our fundraising goal on Facebook for the first time, but did raise $605 there.
$400 in corp matching so far. $13750 raised so far. Next outreach is to try and lure back expired Besties.
Ben: In terms of the Leadership Fund falling short, was it just that we didn’t do as much outreach, or did we get less response from the outreach we did?
Amanda: Both. Some leadership outreach happened late/at the deadline, so was less time for follow-up and reminders. The Off-Air fundraiser was then more visible, which may have taken attention away; we saw some people donate through the Off Air fundraiser, who were on the leadership list.
Clair: Not sure that outreach with lack of name recognition from the station is very effective, some element of people having less to give this year.
App development continues. Running slower than initially hoped but no need for alarm. We have running code, but lots of data still needs to be wired up. Hoping for beta distribution before Christmas still, but don’t have enough visibility from the vendor into exact dates. Have asked for a schedule.
Action item: Discuss marketing/launch plan for the app at the January board meeting.
No updates this month.
No updates this month.
Our business license got mailed to the studio! Hooray!
Jen & Amanda to sync about the 2022 budget. Aiming for completed 2021 financials by Feb/March.
We actually need a signed resolution to complete giving Jen access to the accounts, which will streamline a few things. Will set that
Brandon is starting to roll out ticket giveaways again. At some point we’ll need some new volunteers to help operate them.
Eddie: Could we host comedy events? Or acoustic/solo shows at the space?
Would need speakers outside the booth in order to run events from the booth, which we don’t currently have.
Clair: If we hosted events there, would we be able to record it?
We have the technology to run a second audio stream if we wanted to. And the archiving we use for Studio F could be repurposed to record events there.
Ben: I like the two suggestions from last month about using it in collaboration with other stations or podcast recordings, as both of those uses can be scheduled to make booth usage visible during Ferry Building hours, and that visible use seems most beneficial to promoting BFF.
Jen: Agree that we should use the space for things that create visibility; more app downloads, more donations.
We’d like to figure out what to do with it by March, when most DJs likely to have returned to the Secret Alley.
Next step is that we need to flesh out any of the ideas to better understand the logistical needs.
Short term improvement on “why are we there” type queries: Get a QR code made for the window. Action item for Caryn.
Brandon is absent today, but shared the Marketing committee meeting notes.
Carry over; didn’t hear back yet.
Working with Dykes with Drills to get one made, first group who seem like they’ll actually be able to follow-through on getting this built. Measurements have been sent.
Carry over. Maybe a conversation for Jan/Feb once the budget is done. Have found some existing job descriptions in other orgs that are good templates for the sort of functions we’d want.
Screenshots shared in the #project-app channel in Slack.
Womp womp.
No public comments this month.
When do we want to meet in January? Resolved for January 20th, 6pm in person at The Secret Alley.
The next meeting of the BFF.fm board is scheduled for 6pm on January 20th 2022. See https://board.bff.fm for more information.
All: Discuss marketing/launch plan for the app at the January board meeting.
Caryn: QR code for Studio F
Amanda: Julie PR follow-up
Amanda: Job Functions
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Updates
Events
Tech
Board Development Committee
Ferry Building Update
Fundraising Update
Executive Performance Review [Caryn/Tom]
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney, Vice Chair
Ben Ward, Secretary, Technical Director
Erika Delgado, Events Director
Vote YES to approve the November minutes.
Vote YES to adopt the proposed agenda.
Events
In a fresh round of outreach to bands for future Bestie Bashes.
Amanda will be submitting a grant application specifically to fund Bestie Bashes on February 1st. As such, we want to get as many bands provisionally committed to take part in 2021 as we can before then, as that will strengthen that application.
Tech
We’ve been able to get some more people involved in the tech side, BenGG and Natalie are exploring data projects.
We had some downtime last week for the first time in a very long time — unfortunately Digital Ocean had an outage at the same time as we were having some other leadership issues.
Marketing
Meeting with Paul next week to discuss marketing matters, review analytics and Google Ads that ran in 2020.
Fundraising
Two new members! Very exciting. Going to distribute grant writing between the three of us.
Hoping to get free access to a new grant research platform in January.
We have a date for an extension at the Ferry Building. We’ll have a month-to-month agreement through December 2021.
We’re waiting on the final paperwork to lock it in.
Updating the insurance to cover the full year 2021.
Working on some relationships with people at the Ferry Building for on-air opportunities.
We have a rental agreement at the Alley which is sufficiently advantageous that we think we’d keep the space as-is for the time being. That will be revisited in March. If it continues, we’ll likely stick with it.
We need to give some thought as to how to try and bring the Alley Studios back online for broadcast alongside Studio F.
We’re just under 50% to the goal. Doesn’t feel great. Last year where we made all the money in one day was much better!
Confident we’ll hit $15K, but 25K goal feels unlikely, which is the difference we’d hoped to return to our savings.
Met with Josef to talk about tactics for the remainder of the fundraising period. Also talking about how we can shift our model to be less dependent on these two big event fundraisers every year, and would like to more intentionally shift to an ongoing fundraising strategy — e.g. “bring in an extra $1000/month, every month”.
A small thing once a month, rather than getting overwhelmed by two months a year being total fundraising.
All things considered, we’re doing well under the circumstances. We just wish it was easier!
Wish we had more people volunteering to help with running it.
Tom has drafted cover letter and questionnaire form to send to project leads for feedback. Shared today and need review from others. Asking for feedback from those by the end of the month.
We are running behind — had originally intended to have Amanda’s input collected by the 15th.
Caryn and Tom will meet with Amanda after Christmas to gather her input.
Board will meet to review and complete the process in early Jan.
The next meeting of the BFF.fm board is scheduled for 6pm on January 21st 2021. See https://board.bff.fm for more information
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Committee Updates
Review Action Items
Returning to studios
Partnerships
Scavenger Hunt- review PR proposal
Open for public comment
Any other business?
Scribe: Caryn Kesler
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Brandon Paski
Absent:
Ben Ward, Secretary, Technical Director
Voted YES to approve the May minutes.
Voted YES to adopt the proposed agenda.
Besties Bash was yesterday, went well. Are now thinking about when we can do indoor Besties Bashes.
Amanda has spoken to Noel about the Secret Alley, figuring out if other tenants will be ok with the noise. Will be working out how they want to handle in-person events going forward.
Based on conversations in Slack, might be able to have events at the Complex, Amanda and Eddie to talk to Devin.
Potential partnership with Eli/Throwing Bos, more updates to come. Conversations just starting.
Snaps for Brandon for web hosting the Besties Bash.
Brandon met with Red Bay Coffee about some partner events at the Ferry Building.
Brandon’s first ticket giveaway is coming up. He’s working on scheduling a meeting with Noise Pop about being a part of the 20th St Block Party.
Brandon, Clair, and Amanda met to discuss email strategy/marketing and donors.
No plans right now for a summer fundraiser.
Launched a fundraiser w/ Roll Over Easy and Amos Goldbaum. Going well so far, have made over $1200 with 2 weeks to go.
New email templates for Emma.
Heard back about a COVID grant, but didn’t get it. That particular grant had a huge response, so they’re going to do a second round and we’re going to try for round 2.
We purchased a new PA system, covered via fundraising.
Notes from Ben in absentia
Although Empire didn’t send us any confirmation, the BFF.fm iOS app is functioning again. Empire have not yet explained the fault or how long it was broken for.
Besties Backer page still ticking away on the back burner: Allison says she’s available to contribute after a busy month, so trying to tick that along
Ben is back on 24th, has wisdom tooth surgery on 30th, so expect slow reintegration into things.
Shipped Creek update to make publication stage obvious for broadcasts and reduce cases of DJs not publishing per-record broadcasts and missing the automation system.
Clair has requested to join the Board to lead the fundraising committee. The board to review next month.
Local Music channel set up in Slack. Devin has been diving into being the local music director - he’s working with others to start brainstorming ideas. He wants to survey bands to see how we can help them in the local music scene.
No updates this month
Still looking for outdoor venues
He’s set up as the local music director, has minions, things are happening
Going to work on this when Ben is back
All committees coalescing after the pandemic, going to wait a little longer
Going to revisit after Caryn’s arm is better
Have invited people to be back in the studio from 8am to 10pm. Everyone is mostly back or coming back soon.
Have had the conversation with DJs who have left the Bay Area about scheduling.
10 shows are moving around in July.
Covered in the marketing update
Cuesa event led to them offering us other events, a BFF dj will be DJing this Saturday at a Juneteenth event. They love us now.
The Ferry Building has also booked bff to dj 3 more events over the summer.
We have $10k in pledges, but have only received a portion of that, which is concerning.
Amanda has a PR proposal from a contract communications strategist. There are 2 package options, lower tier at $3k, and a more robust strategy for $6k. The board should review the PR proposal, come back with questions/thoughts, and we’ll consider taking the risk once we get a little further in the Scavenger Hunt planning process.
Incentivize bands with profit-sharing? We need a trophy.
No public comments this month.
When will the board meet in person again
The next meeting of the BFF.fm board is scheduled for 6pm on July 15th 2021. See https://board.bff.fm for more information.
The board to review PR proposal
Tinytivities
Invite Elle to Jan. Fundraising Committee meeting to start planning Gala - Clair done!
Create social graphics for donor and underwriter decks that can be used for other things throughout the year - Kerri
Town Hall by Jan 15 (for DJs/volunteers, not other donors). TY gift or certificate for top fundraisers. - Brandon
Push to Feb. - decide on date and responsibilities at Jan. board meeting
Ask folks that gave a one time gift in last FY (under $250) to consider becoming Besties; ask current Besties and DJs to increase monthly contribution by $5 or $10
Irving will claim task, (will draft template before sending)
Target meeting with three new corporations - Clair to move to Q2
Fundraising committee working on some of this, needs board support.
Start planning for hosted presentations at the three corps above, goal: engage employees in corporate giving - Clair to move to Q2
Finance
Review of 2023 budget
Vote to ratify 2024 budget
Fundraising
2024 Fundraising Plan/Calendar
Donor development
Board Development
Goal setting meetings
Discuss potential Advisory Board members
Discuss what attributes we want from future board members
LPFM Update
KEXP Update
Ben Ward, Technical Director
Kerri O’Malley, Chair of Content Marketing Subcommittee
The team discussed reaching out to corporations for underwriting opportunities and the need for someone knowledgeable in this area.
Succession planning
LPFM Update
6:30pm Michael Brown to join and review LPFM process so far and next steps
KEXP partnership
KEXP asked for a list of ways they can support us to be prepared for a meeting Friday morning
Review Action Items
Brandon to fill out Fundraising Calendar with items from board retreat - Have not started, Clair did fill out some action items. Brandon to fill out Q2 - Q4.
Brandon, Irving and Amanda to meet for Town Hall - PIck a June date
Calendar items - Valentine's Day Fundraiser check in
Pick your ideal board members! Meeting Wed Mar 27 at 5pm
Succession planning
Update deck for Underwriting, New Deck for Major Donor Cultivation, Update General Operating Request for Support - Amanda and Clair
Annual Report- Note in calendar for Irving that says review 2023 budget, Amanda layout, Ben stats
Create social graphics for donor and underwriter decks that can be used for other things throughout the year - Kerri
Town Hall by Jan 15 (for DJs/volunteers, not other donors). TY gift or certificate for top fundraisers. - Brandon
Push to June. - decide on date and responsibilities at Jan. board meeting
Ask folks that gave a one time gift in last FY (under $250) to consider becoming Besties; ask current Besties and DJs to increase monthly contribution by $5 or $10 - ??? - Irving will claim task, (will draft template before sending)
My bad, I still need to do this! - Irving
Target meeting with three new corporations - Clair to move to Q2
Fundraising committee working on some of this, needs board support.
Start planning for hosted presentations at the three corps above, goal: engage employees in corporate giving - Clair to move to Q2
Finance (notes from Irving)
Survived the annual subscriptions, financial outlooking solid
February 2024 February 2023
Checking $18,515 $25,561
Savings $42,516 $25,010
Total $61,031 $50,571
Next step is filing taxes for 2023 year
Ben Ward, Technical Director
Michael provided a coverage map and explained the signal reach from SFSU.
KDFC, a classical station, threatened legal action if BFF's signal interfered with theirs.
Michael suggested that KDFC is less concerned now that BFF plans to broadcast from a lower elevation.
The board discussed following up with SFSU and exploring other site options.
Michael will be unavailable for most of April due to travel.
Ethan from KEXP requested a meeting to discuss specific actions for supporting BFF.
A document was created to map out potential support areas from KEXP, including DJ mentorship, co-presented shows, operational support, and more.
The board discussed prioritizing operational support, DJ incubator programs, and co-presented shows.
The board discussed reaching out to potential Advisory Council members, including Ben Fong-Torres.
Advisory Council to be formed with clear expectations and potential for informal meetings.
Succession planning
Tech
Board Development
Music
Finance
Strategic Plan
Review Action Items
2023 Dashboard
Slow Page St. holiday party/art mart/mug swap
Caryn is redoing the look of our social media. Working on new visual identity for social for 2023.
Submitted NoisePop yearly partnership, Brandon will follow up after the festival.
Working on Live Nation ticket giveaways and UC Theater in Berkeley - ticket giveaways or co-sponsored events.
Azurecast is a small team funded by people in the community. We pay to license/host other platforms, it would be nice to both support the project and develop a plan for how we support these things.
Amanda: I agree but we need to get to a point where we’re fulfilling our budget first. They have a Patreon, $5/month
If we were financially secure, I think a great thing to think about would be supporting other orgs that we’re benefitting from, and other orgs that support the music scene. Could tie into purchasing bulk licensing for DJs and other things we discussed at the annual retreat.
Amanda: want to have conversations with everyone on a committee about establishing high level goals for the year. For tech: working on creating a more attractive event schedule (similar to when we used Do The Bay)- have all events listed and nice to look at; little refresh of homepage, last updated 2015. Working with Codex - has potential to be useful, like to start thinking about it from tech and marketing perspective, how can we get people thinking about this to create something more informative..
Ben - the thing that’s been in place since it shipped is the dedicated page for local labels. That exists if somebody wants to prioritize it. That could be a niche to start testing out a mechanism for getting people involved.
Irving add givebutter campaign to DJ dues accounting. Done
All of us, reach out to people in our networks for end of year fundraising. Done
Amanda follow up with Sac station - no movement on their part; and Public Press - Amanda talking with them.
Brandon - proposal for NoisePop partnership. In progress, Brandon follow up after the festival
Clair - add strat plan section to agenda for upcoming meetings - Done.
2023 Dashboard
Ratify metrics dashboard - confirm categories for inclusion. Include streaming audience with live event attendees. Talking with the Complex about 2023 events. Not sure the right opportunities are there.
Begin filling in metrics on a monthly basis
Ben set up payment to Azurecast.
Clair add to agenda for next meeting: Secretary position for 2023
Ben and Amanda - analytics for annual report
Amanda and Eddie to meet re: besties bash
Brandon and Amanda talk about Live 105 material and event/silent auction in the spring
Amanda: continue planning committee night - start scheduling thread in Board slack.
Begin filling in metrics on a monthly basis - take to slack channel to sort out who will do what.
Clair: Board.bff.fm needs updating- minutes have not been posted since March 2022, Irving needs to be added to board personnel
Amanda: ask Noel about Narcan installer.
BFF.fm 7th Birthday Fundraiser
Caryn complements Erika’s sweater — it’s an old shirt with a patch attached.
Ben: Would still like us to run one of these on YouTube, given that we use YouTube for our static video; it’s great that we’re having a good time with Twitch, but it would be valuable to understand how YouTube behaves given that we’re committed to putting content on there too.
It was long — we might want to pay more attention to the length of sets in future.
Maybe have Ash come to the next board meeting to present how we might make better use of YouTube.
We’ll continue doing the marketing and promotion around the birthday event. But setting lower expectations for the result.
We haven’t made the leap yet of having a reserve of high-impact donors who would be able to help reach these goals.
Create opportunity to have people help onboard people into the station/network from people in their own communities, make the process more equitable. With Podcasts, try to build that culture from the outset.
Optimistic that getting in before San Francisco is reopened sets us up to grow into live events and take advantage of increased Ferry Building visitor numbers if/when that happens.
Ben Ward, Technical Director
Brandon- reach out to NoisePop after festival is over re: 2023 partnership PENDING
Brandon- Add 10 year anniversary to next marketing committee. DONE
End of Year Fundraiser [Amanda]
Review 2021 proposed budget [Amanda]
Executive Performance Review: Sign off and execution
Review & approve Caryn and Tom’s report outline (shared in advanced) [Caryn/Tom]
Resolve how information will be gathered for all items in the outline
List actions for completing the review report by the deadline
Erika Delgado, Events Director
Bandcamp have launched a streaming platform with integrated ticketing. Needs investigation as to whether there’s an opportunity for us there.
Tech
We’ve had two new people interested in getting involved.
We ran the first two Community Hours, decent involvement, need a bit of structure but don’t want too much.
Leads should share things in the Slack channel to create a lightweight agenda.
Marketing
Possible nascent committee activity there working on the fundraising email.
Try to keep things as flat as possible, because we expect the year to be a weird one again.
Would like a small increase in recurring donors.
Dues have dropped a bit, especially under COVID, so conservative estimates for income there.
Grants: We should still have a goal to get some grants, but under the circumstances it is not clear that we should actively invest money in it.
Expenditures: People costs should be unchanged. Bands/events should be lower due to virtual-nature of the ongoing Besties Bashes.
Provisionally including investment in grant writing for now.
The outcome from the end of month discussion should be draft goals for 2021, with a view to ratification at the January meeting.
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Board discussion at March meeting to convene small group to determine DJ interest, audiences and possible uses.
Board discussion (or Jenn and Amanda?) on bookkeeper
Amanda to provide update on fundraising initiatives:
LOUD & Local monthly at Pops
Signature cocktail for September
Other benefits
Grant: San Francisco Nonprofit Displacement Mitigation Program for the Arts
Pop-up beer gardens
Tom Tierney to provide update on underwriting
8:15
Other Business
Noel asked about the new board member - Amanda would like someone to reach out or do more research
Amanda and Mai discussed the strategic plan - they have a meeting set. Amanda would like Mai’s input on how to vet a board member. If that meeting ends positively, amanda would like Tom to reach out to him. Tom agreed.
For this month, the agenda was carried over from last month. The initiative for increasing listenership had three items from last time. Will has started sending out the newsletter. Tom and Noel would like to be added. Amanda said you can sign up on the web site.
Tom had an update on the coasters. It was not as easy as he had hoped. He spoke with 4 companies. Patron, Jameson, Bud, siete laredo. They don’t want the liability of having their logo on the same item as another organization, regardless on how charitable they are. Prices for printing them ourselves are 0.13 to 0.40. Tom said if we had an event, it may make sense to just spend $500 to print them ourselves.
Ben suggested BFF whiteboards. Eddie noted that we would probably get a penis drawn on them. No one was particularly enthusiastic.
Noel suggested that we could partner with Precita Eyes or do murals in other locations. Amanda suggested the Yawl on top of the building. Noel noted that there may be other locations, like a new building for Smitten ice cream on capp.
Tom would like to contact Allison to see about spending $150 to get 1000 coasters.
Action item: Forrest to put Tom in touch
Noel suggested popups - but that implies a lot of work to run them.
Ben suggested renting a car and putting speakers on the roof and throwing candy out the windows. Ben would like to drive. Noel noted that we would get a lot of press. Amanda isn’t sure that we would get a lot of listeners that way.
Eddie suggested having business play BFF during the day. Amanda likes the idea but someone has to do the legwork to ask for it. The SFArts gallery on Valencia suggested a partnership but their board declined. Eddie thinks it’s not a bad idea but you would have to come to an agreement. Tom wants to know if we could partner and offer some sort of incentive to encourage membership. Forrest noted that the bicycle coalition does something similar. Tom likes the idea. It’s similar to Broke Ass Stuart’s coupon book.
Action item: Amanda to ask Broke Ass Stuart to send us one so we can look at it.
Noel asked if any of the DJs are real DJs who have a night or events. It may be possible to ask for $5 off their nights in order to encourage membership. Amanda noted Jamie Jams puts the BFF logo on all of his posters. Tom notes that he listens to that show because it’s livestreamed on Facebook. A similar show is the Espresso Sesh. Nino likes to use his cell phone and not the camera in the studio because he can put a donate button on the post.
Amanda: we are really close to launching the new website, which looks really awesome. Everyone took a look. Each show now has an individual support this show button. If a donation is collected, it will be subtracted from their dues. There is a buy link on each of the tracks that will give us a portion of the proceeds if the listener buys the track. We now have an affiliate link for Amazon.
Amanda gave Broke Assed Stuart an article credit to write about the new site once it launches. In return he’s going to give us some advertising on his site.
Eddie offered to make BFF a sponsor - Forrest asked for the cost so we can send a receipt.
Ben suggested a bunch of websites that we could look into marketing on. They all cost money, so he’d need to negotiate a deal, but we can see.
Action: Ben to look into prices/deals
The online newsletter goal was to increase publishing and increase opt ins. The last newsletter was sent out in 2015, and we had 276 opt ins. We sent the first newsletter out August 31, we had 505 recipients. Some of them opted out but we’ve also had new sign ups and are currently at 562 recipients.
Forrest suggested we put a piece of audio equipment with the affiliate link to add to the end of each newsletter.
Action: Forrest to talk to Will about picking them
The latest email had 10% fewer opens, but the click through rate was still pretty high. We’ll keep the frequency to once a month with special events also listed. Amanda will ensure all current BFF DJs are on the list.
Action: Forrest to contact Owen Owington about his correct email address.
Ben also suggested having us played in boutiques, which we had discussed. Noel asked about partnerships with struggling clubs like DNA lounge. Amanda said we are sort of doing that already, like one or two rickshaw events and elbo room etc. We sometimes get giveaway tickets from these events. Amanda tries to make sure DJs are aware of shows that are relevant to their show. Forrest asked if we know multiple months in advance and whether we include that in the newsletter. It is.
Tom said he would hang flyers in his work and living neighborhood - Western Addition, Mission. The block party expected 4000 people but they crushed it. Pop’s block wasn’t too exciting but it was good.
Action: Amanda to have Allison design new generic posters and have them printed
Amanda: as you can see, we have more embedded buttons for people to donate more easily. This all came about because commit change switched their business model. They used to charge a fixed fee per month, but they now also take transaction fees. The good news is they hired consulting teams to help them to increase their income. They did an overview and suggested some of the features that we have incorporated into the new site. When the new site goes live, they will review it and assist us with SEO, covered under our current fees.
Tom: is there any incentive to the DJs to get donations. Forrest: the current model is anything they raise gets deducted from their dues. Tom: is there any plan to raise dues or charge for prime time slots? Forrest: no plan yet, but we found out that another station charges $135 per month. They have problems collecting those dues because they are so high.
Our monthly showcase, loud and local, may not continue, but it we will continue to put out the table, have the signup sheet, and we have signature cocktail.
BFF got hired to do nightlife on October 9. The theme is sharktoberfest. Caryn and Amanda will be left shark and right shark from katy Perry’s superbowl show. Sometimes we get hired by nightlife and sometimes we get hired by Noise Pop, and the fees can differ, but we expect to get $600 for that event. We won’t have the chance to do another this year but will be scheduled for next year.
Action: Forrest to contact the board to see if they want to be on the guestlist.
Forrest proposed that BFF spend $500 a year to have a hotspot that allows unlimited internet. He also ran up a list of items to buy for live events.
Action: Forrest to circulate the items and information
Amanda recounted kioskfest - we had a few listeners show up and a few bands play. We were a late addition to the schedule. Having the live equipment would allow us to do similar events, regardless of power setup.
Amanda mentioned pop up magazine. They do an event several times a year, and it’s like a live magazine. They have a house band that plays and then they have several performers give talks or presentations or videos. A few months ago they sent out an email announcing pop up zine, which is like a smaller version of pop up magazine. Amanda put BFF and the secret alley in the running. We were accepted into the first round. Create a curated show with some events. We still need to pick a date and come up with a program.
This got Amanda thinking about pop up zines and Ben wanting to drive a car around, and she realized for $447.29 you can rent any muni car for 2 hours. It takes an hour and a half to run from the Castro to Fisherman’s Wharf. The boat car holds 44 people. We could consider doing a promotional pop up event for BFF where we charge $20 per person to ride in it and have an event.
Action: Forrest to look into getting business insurance for BFF specifically
Forrest mentioned getting BFF into a parade - would that make sense? Is anyone interested in handling that?
Action: Forrest to ask via email if anyone is interested in it
Eddie mentioned that one of his roommates participates in critical mass and has a bike with a PA system. Amanda wondered if he would be interested in doing a BFF ride. Forrest suggested we may be able to build something similar. Amanda was thinking about doing a bike event.
Meeting closed at 9:15 PM
7:55
Convene as Best Frequencies, Inc. Board of Directors
8:00
Roll Call & Check-ins
Board Members Present: Amanda, Forrest, Tom, Noel, Eddie
Board Members Absent: Ben, Mai, Will
8:05
Discuss Strategic Initiative: Increase Listenership
Goal: Identify ways to increase listenership- narrow focus to 5 main projects
Current ideas:
Promotional beer mats/coffee sleeves
Online marketing
Email newsletter
?
?
8:35
Review 2017 Fundraising Initiatives Progress
Committee Updates
Review Action Items
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the JANUARY minutes.
Vote YES to adopt the proposed agenda.
People booking the Knockout events having success, want to expand to another monthly event; thinking about Kilowatt, meeting with them on Monday to pitch another collaboration rotating event there.
Events is a subcommittee of marketing, reached out to bookers and some others in that channel and asked for interim chair. Dan Poole is now the events chair. He’s going to start convening meetings and sharing with Brandon so the marketing team is in the loop.
Committee up to six people with a bunch of signups yesterday. Starting to assign tasks and titles, giving people more ownership. Have a great group of people and should see more engagement.
Working on ticket giveaways, Throwin Bo’s five year anniversary is coming up, going to do some giveaways, something bigger? Can talk to him.
Live Nation giveaways posting this weekend.
No followup with Noisepop but that’s on my list of to-dos.
Fundraising consultant interviews - five conversations, three that resulted in proposals.
Donor Boom - donor behavior analysis and forecast, strat fundraising plan, focus on individual donors, not grants/sponsorships $6,500
SKS Consulting - v. similar methodology to DB, $3,000-$12,000 depending on services.
Sara F wider scope, donor and corp and found giving $3,900 total.
Ben, given past experience with vague relationship, agree with engaging somebody to level up at this with specific agreement is better way to reengage with this kind of consulting. Will have better sense at end of this if we got out of it what we expected.
Amanda, we’re looking for a strategic plan we can follow.
Irving, we’re in better financial status. Second proposal is too big a range. Third proposal and more structured timeline feels good
VOTE on engaging Sara: Amanda motion, Clair second, unanimously approved.
Grant updates - two in progress, one more to submit this spring; new volunteer interested w/ grant writing experience
Besties program update - want to relaunch the new besties program, could make it so anyone with a besties bash gets in for free.
Working with Lead Teddy on monthly listening series at The Alley with bands and Q&A. Offer for free or deeply discounted for Besties. Maybe launch new Besties campaign in April or May.
Spring fundraising campaign and mini-gala - timing might be influenced by fundraising consultant; had talked about a mini-gala in spring, Besties campaign will work together with it. Offer for free or something for Besties. Need to find a date in May for gala. Let’s set a date a month out.
Beta test roll over from Kindful to Givebutter with board members before Kindful subscription ends? Canceled Kindful, switched to Givebutter. Feasibly can import all Kindful data into Givebutter for more comprehensive view of fundraising. Have 93 people on monthly donations through Kindful. Not sure if can match the Stripe transactions to Givebutter. Plan to move data and see if anything significant breaks before it comes time to cancel kindful.
Ben- first step to send email to product support at givebutter and ask them how to do it. It would be a task on their side if they can import donors.
Grant tracker:
FIrst sponsorship signed today! The Sponsorship team is going to review contacts and possible other leads.
No full meeting this month, will be moving the time of meetings to 5 pm one Wed a month.
Did mini-meeting yesterday, mostly to meet new volunteers. Talked specifically about workflow to feed in monthly stats, schedule to turnout overview for everyone of listeners, downloads, etc. Gave them tracks database to play around with.
Amanda wants to talk to both of them about metrics useful for DJs beyond listenership. For example, how many different bands they’ve played, how many diff tracks to give DJs a better sense of impact.
Ben: infrastructure that powers Codex is set up to eventually be able to do that. Could have templates for Instagram story that say top 5 tracks, top 5 artists that we could generate decks for for end of year roundups.
Amanda: how could we make that something for listeners as well so we track listening habits and can say you’ve listened to this many local bands etc. Ben: signups are complicated, but other things we can do for that.
Lots of people were interested in music development at volunteer event. Have now launched programming committee, music and local music should be subcommittees.
Currently one music director, talked to him today about rebooting. It would make sense that he gets the choice to be the music subcommittee chair if he wants to/has time. Or can continue things as he’s been doing them and offload some things if he wishes. Once we get subcommittee rolling will probably have music updates.
Vote on Board Secretary position for 2023
Amanda motion, Clair second. Unanimous approval of Brandon for secretary until March 2024.
Irving is working his way through taxes (shares balance sheet from 2022). Ended the year in a good place financially. Still getting a decent amount of one-time donations; DJ dues not reporting on one of the spreadsheets. About 60 percent of the way through our tax forms.
Amanda: having this ongoing information has been so helpful.
Two volunteers interviewed stakeholders. Some feedback wasn’t properly logged. Amanda will do a few donor interviews and possibly follow up with a couple of the other interviewees.
Caryn: Eight is the magic number in ux testing, will start to see same responses after that.
Next phase to redraft strategic initiatives, will have them for next meeting. Initiatives may shift, but not expecting big changes to initiatives or committees.
Ben leaves 7:14 pm
Caryn will do a couple interviews; Amanda will share SOAR document.
Brandon reach out to NoisePop after festival is over re: 2023 partnership
Clair sked fundraising committee meeting, review fundraising dashboard
Clair and Amanda will follow up with Al in January re: music in GGP.
Amanda follow up with Bonnie at BGMF - AManda asked Teddy to f/u with Bonnie, no response from her and no update on website.
Ben set up payment to Azurecast.
Clair add to agenda for next meeting: Secretary position for 2023 - done
Ben and Amanda - analytics for annual report - done
Amanda and Eddie to meet re: besties bash - as it was at the ALley may be discontinued, doing things at venues now so that may be the way forward.
Brandon and Amanda talk about Live 105 material and event/silent auction in the spring
Amanda: continue planning committee night - start scheduling thread in Board slack. DONE
Begin filling in metrics on a monthly basis - take to slack channel to sort out who will do what.
Clair: Board.bff.fm needs updating- minutes have not been posted since March 2022, Irving needs to be added to board personnel DONE
Amanda: ask Noel about Narcan installer.
No public comment
Potential BFF.fm Third Space - landlord for building in the Mission has empty space, doesn’t want to rent it out. Neighboring businesses wants to take over the space and sublet. We don’t want to relocate but could create a community center, could have live broadcasts with an audience. They will meet with the landlord then talk to BFF.
Update on possible narcan training - DOPE project has recommended other orgs because we don’t fit their demographics. Still researching options.
Updates on Committee Night - very successful
Boardmatch reminder - March 29, 6-8 pm.
The next meeting of the BFF.fm board is scheduled for 6pm on May 18, 2023. See https://board.bff.fm for more information.
Need to find a date in May for gala.
Caryn will do a couple of stakeholder interviews for the strategic plan; Amanda will share SOAR document.
Ben to send email to product support at Givebutter asking how to move data from Kindful
Amanda and Eddie to meet re: besties bash - shows at the Alley may be discontinued, doing things at venues now so that may be the way forward.
Brandon and Amanda talk about Live 105 material and event/silent auction in the spring
Begin filling in metrics on a monthly basis - take to slack channel to sort out who will do what.
Brandon reach out to NoisePop after festival is over re: 2023 partnership
Ben set up payment to Azurecast.
Followup with Al on music in GGP? Have we missed our chance to get on the schedule?
Quarterly Board Meetings [Amanda]
Committees [Amanda]
Board Recruitment [Amanda]
Performance evaluation recap [Will]
Evaluation process and format [All]
General BFF.fm has been doing! [Will]
Scribe: Ben Ward
Present:
Amanda Guest, General Manager
Ben Ward, Secretary, Technical Director
Will Craven, President of the Board
Tom Tierney
Studio is closed
No impact as yet on donations or dues. We’re on track with where we were last year.
Noted in the feedback cycle that we need more people involved to help us scale.
We’re falling behind on the strategic initiative to establish committees:
Important as it creates a pipeline for future board members
Important as it gets more people involved.
If we shift the board schedule to quarterly meetings, but we’d expect the committees to meet monthly and send notes around to the board, and review committee goals/objectives at the board meetings.
We should put a board member on each committee to kick start the process, reducing board meetings makes time.
Next steps:
With each committee, review goals for the committee chair and Amanda.
Board votes to establish quarterly schedule in Q2.
Board members to be allocated to committees to chair:
New job descriptions for each board member have been drafted. Will review and vote to ratify at the next meeting.
Proposes to adjust the structure to reflect the reality of our roles: Amanda would assume the new title of “President”, Will would become “Chairperson” to split the conflicting aspects of the old President role.
Amanda worked with Josef to create a board matrix, mapping members, roles, and skills.
Recruitment job description put together.
Shortlist created of possible candidates, approaches pending.
Goal to get 2-3 new people on the board by end of 2020
Will and Tom’s terms expire this year. There are no limits on the number of terms.
All board members to take an action item to consider people they might nominate to the board.
Amanda reviewed the current shortlist and outreach status for each.
Will & Amanda met last week to deliver her annual report. Positive review.
We have an open question on Amanda’s raise and how it fits with annual budgeting.
Noted that this process felt cold/alienating, could have included more personal/less formal contact.
Board were concerned at trying to find representative input and prioritised separating this process from personal friendships
But, communications with Amanda were confusing, tonally cold.
The process took too long to execute — especially after kick-off, such that progress was unclear.
“Possibly the process was overly thorough.”
Parts of the requests for self-feedback lacked clarity, and weren’t clarified during the process.
Disappointing level of engagement from those asked to provide feedback.
Goals of the process weren’t clearly enough laid out to start, nor clarified during the process.
Need to consider how organizational goals and personal goals are captured for measurement.
We lacked objective goals for this first review as none had previously been established.
What will we do next time:
Have a kick-off conversation with Amanda to review the process.
Amanda should have 2020 goals set by the end of April, which will then correspond to the review.
Next review will correspond to setting the 2021 budget in Q4 2020 — so likely planning the process at the end of Q3.
Salary-review wise: We need to be all educated in the budgeting process to ensure alignment over the method of calculating salary.
We’ll consider alternative approaches for getting community feedback.
Going ahead as planned, despite COVID-19: Fundraising will kick off on April 15th, run through May/June. Split the target into two stages, with a second round in August.
Calling out how great the community has been under the pandemic situations. Keeping broadcasting, financial support to other DJs, and so on.
All
Review board job descriptions in advance of next month.
Consider people to nominate to the board — suggestions due June 1st; email Amanda as you go.
Amanda
Have meetings with each committee lead to set goals.
Set your own goals for review next month.
Meet with Paul & Vicky about Google AdWords project
Ben
Share previous minutes with the board for ratification.
Fixing shared access to the board drive.
Check out KBOO’s minutes for comparison to ours.
Tom
Meet with Amanda about Fundraising committee goals.
Watch for real estate opportunities.
Will
Meet with Amanda about Market & PR committee goals.
20:45 — Meeting adjourned.
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Reports
Tech Committee- Ben to begin holding structured meetings
Events Committee- would like to recruit livestream help
Board Development Committee- BFF.fm really needs a Treasurer who is not Forrest. Maybe we need to give everyone the action item of seeking potential candidates?
Update on Ferry Building
Impacts on fundraising
Impact on our relationship with The Secret Alley
Performance review planning: Creation of agenda for Executive Director review.
Materials:
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney, Vice Chair
Ben Ward, Secretary, Technical Director
Absent:
Erika Delgado, Events Director
Present majority votes YES to approve the September minutes.
Present majority votes YES to adopt the proposed minutes.
Looking to get more people involved in the Besties Bash — especially for streaming and video editing.
Next Bashie Bash should be at the end of the month, fits with halloween.
Podcast launched, final clean-up in progress.
Trying to pick out the final stats provider for the podcast network.
Ben tried to kick off a fresh round of involvement with the tech committee to set up “office hours” style meeting process.
Forrest running budget again for next year to determine how much we’d need to raise at the end of the year.
Noting that we did have to dip into the savings float for the first time; so things are a little tight.
We lost 10 bestie supporters over the course of the year, and we’ve had a reduction in DJs paying dues.
EOY fundraiser emails will go out in about 3 weeks.
We really need a treasurer who isn’t Forrest. Need to prioritize recruitment.
Ads: Meeting next week w/ Paul to determine podcast network ad strategy.
Press: Great press for the Ferry Building, didn’t get much cross-over to podcast network, but drove big website visit boost.
Lots to talk about!
We moved in last week, under a time-crunch to get visible by October 8th to coincide with the event.
SFGate and Examiner came to take photos, interviews and got press. We were on the front page of the Examiner!
Has prompted a flurry of donations, which is also great.
Ferry Building are really thrilled too, seems to be appetite for future planning.
Focus now is to dial it in, build out the schedule.
We still have some additional insurance costs to incur before the end of the year.
BurritoJustice stopped by Roll Over Easy this morning and took pictures too.
We’ve also had new DJ applications for new shows off the back of the visibility.
We still don’t really have use of the studios in the Alley, things for the future are a bit unclear due to the pandemic. Secret Alley are planning fundraisers of their own.
We do still want to operate at least two studios — continuing to support recording is something we want to do.
We’ve reviewed Josef’s input and some of the external links we will put together an outline of the review; it will be based around the organization goals, with a breakdown of the headings we want to answer.
From that outline we will all review, and agree that we have the knowledge to answer them, or if there are others off the board whose input needs to be asked.
Caryn and Tom will prepare that outline and distribute to the group. We’ll sign off on that at the next board meeting, and finalize how missing info will be gathered.
No public comments.
No other business.
The next meeting of the BFF.fm board is scheduled for 6pm on November 18th. See https://board.bff.fm for more information.
Board member to send a meeting summary to the BFF.fm community: XXXX
Amanda
Put together end of year fundraising plan and budget
Ben
Set up a bi-weekly BFF Open Hours for drop in tech/creative/etc.
Set up Board Slack reminder
Caryn
Create BFF.fm brand compliant party parrot GIF
With Tom, prepare the outline for Amanda’s Annual Review.
Tom
With Caryn, prepare the outline for Amanda’s Annual Review.
May 18, 2023, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Committee updates
Open for public comment
Any other business?
Naloxone training on May 24. Looking for a volunteer to check people in at the door from about 6:40-7:05 pm. Register here:
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Absent:
Erika Delgado, Events Director
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Launching a new initiative called Charm School teaching DJs how to put on events, so they can create events to teach other BFF members skills on various things, like how to book a DJ.
Kicking off on Saturday with Noel and Forrest: how to do an event at Secret Alley.
Big Karaoke at Make out, small Karaoke at Pops, probably because of Mother’s Day.
Kilowatt residency started, went well, agreement was based on bar tab vs cover tab, not a lot of drinkers at the show, so this weekend we have a collab with lower world and look to having a Tip Jar on the stage, or pay what you want to support the bands. BFF.fm went $300 out of pocket.
Committee is very active. Lots of brainstorming ideas for content and articles. KQED Fest coverage came out really nice and DJ profiles continue to be a rich source of social media/blogs. Gilman St Fest went well, $100 in donations, only one staffer, which we hope to correct with the Charm School. Giveaways are running, Another Planet is a new contact.
Committee update first meeting last month, next meeting on Tue May 23. Divided into Grants, sponsorships (Jill/Peter/Lead Teddy).
Sponsorships going through a list of organizations suggested
Grants for the arts last week and two more in June.
Got Center of Creative Innovation, state grant up to $600, once a year. Should apply to this every year.
Sara Update- review document. Rundown on past fundraising to give us a base line then move into our desired state. Feedback from the board needed.
Fundraising plan in place to double budget of the organization. End of 2022, budget was smaller in year’s past, due to less events, less being out there. Goal is $250,000 as quickly as we are able to.
Phase two: Move from abstract ideas from fundraising, to having a concrete plan that the board and Amanda can work towards together. Possible calendar presented: a tactical calendar and strategic (what skills are needed and who could work on it and how the board can support). Calendar is work in progress.
Additional ways to communicate what BFF is and what BFF does, to appeal to a larger segment of people. As discussed in the retreat, talk more about the broader impact of the station, less about our involvement.
Last part: how to identify new donors and how to bring them in. Lots of research and a lot of socializing.
Look through donor roll and see who we recognize. Build pitches, board and volunteer development, person skill development, calendaring.
As we move forward in the plan, refer to calendar to make sure we stay on task and complete the tactics.
Review peers and competitors and see who is funding them.
Sarah was impressed with materials we have, messaging on point, but need to broaden audience. Build out some boiler plates, sponsorships for corp donors.
Find more “cold” opportunities, in your social circle, small events, nurture relationships with potential donors.
Currently at the input and ideas, encouraging ownership of fundraising.
Thoughts from the board on what Sarah has laid out so far: Ben-Seems through, nice to see the historical framing to help us move forward. Ben wonders, when we think about what donations come in, what is the realistic potential, especially thinking about expanding our reach, and how to get a better handle on that and where do we target? Amanda- once of the things that we discussed there is probably a lot more untapped potential from our current audience. Use more warm touches, talk to close connections. Irving- skeptical of the goals, but we have not really tried to up the fundraising goals. Steady with fundraising and grants, income has hovered around $100K, so just a little nervous about the jump to $160K. Amanda- hasn’t really been a concerted effort to fundraise with the board. Not going to happen overnight, better to have loftier goals and go for it and see what happens. Getting to a budget of $250000 seems attainable. Current audience may be able to give at a larger level, we just need to help them along to get there. Clair- this is very much a process. We haven’t been careful or organized, so time to take a big leap. Amanda- previous consultant also had $250000. Focus focus focus. Once we meet with Sarah, and determine priorities, we can get actionable goals. Caryn- wants to focus, there are lots of “shiny things” in the document so welcomes any guidance on how to pitch in. Amanda- example: “We want to do an event, how do we get the resources to make that happen. “ Clair- who do you have in your database that can help reach this goal, how do you engage those people to make that happen? This isn’t just about the 7 board members, how do we engage our volunteers to reach out as well. Ask for everyone to add questions on the plan so Sarah can give us guidance in the correct way.
Fastly, networking infrastructure, set us up with free use of their service when issues with Creek, set us up as a non-profit, but that program came to an end. New program is only on open source projects, which we are not. Slight bandwidth panic, did a scramble, and they are going to keep the support up for us (Fast Forward). They just want to formalize their support of us, how does the support they provide intersect with the underwriting program. Currently costs are about $6000, can we find a proper fit for them for that level?
Amanda- let’s get something off the shelf, not try to create something new.
Ben- they have a product called Glitch, that might be a fit. Pitch it to our community and see if there is any interest. Possibly someone on the tech committee. Waiting to hear more about Glitch
Committee meets next month, working on an analytics project. Focus on that project.
Everything is pretty stable.
Eddie and Caryn terms are up in July. Will discuss in the next meeting. In meetings with Sara, we should expand the board to help with fundraising. Rename the music segment to Programming, so we can update on new shows, how full the schedule is. Amanda suggested, Caryn seconded, vote is approved.
No longer delinquent! $85 fee, but we are all set. First year filing taxes, tailoring it to our needs. We are $22K in checking $25K in savings. In 2022 we were at $13K. Grants and fundraising in the pipeline. Dig into the DJ dues/give butter.
Need to find a date in May for gala.- Focus on working with Sara.
Caryn will do a couple of stakeholder interviews for the strategic plan; Amanda will share SOAR document. Amanda did it.
Ben to send email to product support at Givebutter asking how to move monthly transactions from Kindful
Brandon to import Kindful history into Givebutter Brandon needs to do
$350 a month micro studio to store promo items, mail order. Would bring total rent to $1990. 5’x5’ Month to month.
Work to get ahead of expenses (mosswood, new tent, ipads) Grant for the arts is $12K, should cover those events.
Secret Pirate storage for live events.
In studio A, the secret compartment is not accessible. Adding that space into the secret pirate storage. Amanda suggested to vote on the storage space, Clair seconds. Board approves.
We are close! It’s written and will be presented at the next meeting for ratification.
Gala, string of shows (Knockout, Kilowatt, etc). Outreach/PR.
Revamp, imagining of the home page, mainly carousel. Moving things around are fairly easy, but entire re-do may not be feasible.
BFF.fm big party hats
Maybe t-shirts for DJs.
none
Narcan training May 24th. Register now!
The next meeting of the BFF.fm board is scheduled for 6pm on July 20, 2023. See for more information.
Vote to amend bylaws to take the board to 10.
Irving- streamline Category Names in Transaction Log
Brandon- move fundraising into GiveButter
Clair- Events worksheet dashboard
April 17th 2020, San Francisco
Prior to the meeting, please add items for discussion here:
Review Agenda & Vote [Ben]
Vote on board minutes archive for publication [Ben]
Spring Fundraiser strategy/details [Amanda]
COVID-19 [Amanda]
Grants (non-COVID) [Amanda]
Board member job descriptions
Public access to these board meetings [Ben]
Any other business?
Scribe: Ben Ward
Present:
Will Craven, Chair
Amanda Guest, Executive Director
Ben Ward, Secretary, Technical Director
Tom Tierney, Vice Chair
Board unanimously votes YES to proceed.
Due to catching up with the backlog and technical constraint on Tom getting access to the drafts, we’ll take an offline vote on this in one week’s time (Apr 24th.)
Amanda will check for the archive of older minutes dating back to before Ben was secretary.
We’re going to follow the same format as for the Christmas fundraiser, since that was such a success.
We had talked about doing 2 fundraisers per year, and raising our goal based on the success of winter.
However, given the state of the world, and there being a lot of active fundraisers right now for many causes, we’re going to split our goal and run the second half in September.
“When will the second part of this fundraiser be?”
September, around the station's birthday.
“Are there any changes to the fundraiser formula from the winter?”
Not really. We’re focusing on the most successful cohorts from the winter — less unknowns.
Will probably ask for smaller amounts of money from some donor targets based on the experience.
“It will be interesting, there are a lot of GoFundMes out there right now”
Yes. Plan is to be true and up front about our needs.
We approached our bank regarding a PPP loan (payroll protection program) — but the fund didn’t extend far enough for us to qualify and make it through the application process. This was a nice to have, not a “need to have” for us.
CCI loan: We’re putting together a grant application for $2500 for the purpose of helping 5 DJs get online to keep broadcasting.
We’ve looked into other options, but a lot of the support that’s been spun up is focused on organizations in more hard-up situations than us.
Haven’t yet run into any impact of grant organisations reducing funding due to the crisis.
Have been iterating on the working relationship with our grant writer for support.
We’re not at a point of having someone that we can fully pass this work onto and to drive it.
The draft set of job descriptions for each board position have been drafted and reviewed. This also adjusts Amanda and Will’s positions to Executive Director and Chair of the Board respectively.
Vote to ratify the new roles and job descriptions:
Board unanimously votes YES.
How do we want to facilitate the public observing our meetings now we’re remote and online?
We can start advertising the Zoom URL for the meeting along with our public listing of the meetings.
Technologically, no concerns about using Zoom for this — host has ability to mute by default and moderate against abuse.
We’ll add a dedicated agenda item for public comment.
Longer term, we’d like to set up a dedicated Community Advisory Board representing DJs, listeners, underwriters, etc. That would be a measure of feedback for this board.
Four new DJs are starting on air soon, and generally still interested and passionate about getting started even during COVID. Amanda rewrote the join us page too and resulted in getting more applications!
All
Vote to ratify archive of minutes
Amanda
The next meeting of the BFF.fm board is scheduled for 6pm on May 21st. See for more information.
November 17, 2022, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Fundraising
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt
Absent:
Erika Delgado, Events Director
Brandon Paski, Chair of Marketing Committee
Vote YES to approve the JULY and August minutes.
Vote YES to adopt the proposed agenda.
Makeout Room event shifting. Attendance hasn’t been building w/ people generally not going to many shows. Talked with booking manager at Knockout Room, gave us monthly first Thurs starting Dec. 1. Dan and Penny booking regularly and perhaps others. Doing Karaoke at Makeout Room on Dec. 7. Pilot, think it will be successful.
Amanda and Eddie to meet re: besties bash
Amanda and Brandon to meet about BFF.fm holiday party - lot of setup of gala with bands.
Brandon is away, will send update to everyone
No updates on pending grant applications
Amanda getting GFTA documents in line, working with insurance company for proof of coverage through June.
Off air fundraising at $3,000. Participation has been good, goal is $15,000. Last year everyone met goal at the last minute.
DJ interested in helping with underwriting. Used to do sponsorships at KQED. Already has some ideas of who to approach and how to make sponsorships more saleable.
Tech Committee meets tomorrow.
All of donations and fundraising on web and in app now go through givebutter and all of links to kindful being removed
Glitches to the server mentioned last month seem to have been resolved.
Kelly working on Spotify playlist is talking to DJs who use it for more info.
Amanda - Seems some people aren’t seeing BFF communications. We should look into a mechanism by which we can text DJs
Ben - for texting Google voice makes sense to look at, could have shared access so texts don’t go through Amanda’s personal number. Messages could maybe get forwarded into something else for visibility.
We’re changing how email is forwarded, switching everyone over to gmail, DJs will have to forward email to other accounts on their own. Will probably be some challenges as people aren’t getting emails. Due to switch off on that next week. Amanda will also send the announcement.
Board Development
Discussion we had about a separate fundraising advisory board at the retreat. Will discuss at next Fundraising Committee meeting
Possible #TotalSF show collaboration with SF Chronicle.
Possible music on JFK @ Biergarten w/ Al as sponsor.
DJ on JFK? Luke will talk to Parks Alliance about funds outside grants program for DJs, will look at possibilities. Clair will follow up with Amanda and then reach out to Al.
Month to month donations are steady, with increase with Sept. fundraiser. DJ dues remain stable.
Amanda - Kindful paid upfront until July, will cancel then. Need to figure out data backup and recurring subscriptions.
Clair ask Green Apple for gift certs for next Thurs. Raffle. Get info from Amanda. - DONE.
Everyone: at next committee meetings, come up with a list of top metrics to share. - Amanda reviewed, committees should review one last time
Amanda: continue planning committee night.
From Board retreat: Amanda to follow up with Sacramento station re: rebroadcast of BFF.fm shows.
6:55 — Public Comments - none
Strategic plan - volunteers to do SOAR interviews and pro bono consultant/Lydia to conduct interviews. Last time one volunteer conducted 10 interviews, hoping we can do 15-20 interviews this time. Taproot especially Interested in talking to musicians and artists. Maybe find five bands from the Bay Area and incorporate their findings. Goal to conduct interviews between now and Jan.
The Lorde of the Lair is coming back for his Thanksgiving show.
The next meeting of the BFF.fm board is scheduled for 6pm on JANUARY 19, 2023. See for more information.
Amanda and Eddie to meet re: besties bash
Amanda and Brandon to meet about BFF.fm holiday party
Clair will sked fundraising committee mtg with Amanda; conversation about separate fundraising advisory board; Parks Alliance and Al and music, etc.
Irving add givebutter campaign to DJ dues accounting.
October 24th 2019, San Francisco
Prior to the meeting, please add items for discussion here:
Review Agenda
Committee Updates
Tech
Content
Others
Finance Update
Fundraising
End of Year Plan
Donor Matching
Demographic Survey
Annual Report
Scribe: Ben Ward
Present:
Amanda Guest, General Manager
Ben Ward, Secretary, Technical Director
Will Craven, President of the Board
Tom Tierney
Promotions
Amanda met with Madi and Ana and they’re going to take over the Pop’s Nights. Good connections to DJs in Oakland.
New night w/ name and brand; projected visuals. More of an “event”.
What do we need to prepare for this? Make sure we’re ahead on it.
Required as a non-profit, needs to be published by eo January 2020.
Includes:
Ben
Check stats on banner ad
19:49 — Meeting adjourned.
In attendance: Mai, Amanda, Forrest, Eddie, Will
Absent: Tom, Noel, Ben
Fundraising:
Mai has drafted some donation letters. They look good, but are still drafts. Mai would like to get some information out of Commit Change in order to be able to tie donations to purposes and time.
It would be best if this is ready for giving Tuesday, November 28 (the tuesday after Thanksgiving). Last year, we raised $3,090, and didn’t have a plan. Amanda would like the target to be $5,000.
Year to date, we’ve made $5,669.33 from commit change donations. We just did nightlife and got paid extra because our DJs dressed up like sharks, so we were paid $800 for that event.
If we go in with a target of $5,000, we should have met our goal for 2017 of $15,000 for the year.
End of year fundraising has been good for us, possibly for tax reasons, but also most stations do their fundraising in the spring.
Ben: Tech (already serving)
Will: Marketing
Tom: Fundraising
Amanda: Board Oversight
Meet with Amanda about tech committee goals.
Throwing Bo’s night was good; well curated, crossover attendance from Besties Bash audience.
Trying to get more active committee activity around events generally, working together, rather than individuals owning separate events.
Tech:
Server migration is done.
We’re testing the new analytics stack — it seems cost effective but it’s not stable enough yet to endorse.
Committee met; small turnout but means we’ve started and can start setting project priorities.
Forrest installed a new mix engine. Next step is to get new things connected to it.
Fundraising:
Giving Tuesday is December 3rd.
Caro working on donors list for campaign targeting.
We want to run dedicated campaigns to have people upgrade their donations. Need to review the technology for this (Kindful vs. manual.)
We’re considering launching the fundraiser at the start of November. Might delay until mid-November to get various technical things in place.
We’ll have a target $15K for this campaign. Need to decide what we’ll do if we hit the goal early.
Working on putting together the match fund.
Working on ways to incentivise more DJ participation.
Content:
Amanda is working with Lily exploring ideas around podcasting — both production of one to distribute station content, and curation of community podcasts.
Strategic initiatives and work we’ve done toward it.
Some stories/reports that encapsulate the work toward initiatives.
Demographic coverage.
Let people know that they made a good investment.
Get a resolution on the Analytics Stack
Amanda
Running the fundraiser.
Will
PR for Giving Tuesday event.
Amanda doesn’t know much about fundraising other than what she’s learned from experimentation for BFF. Amanda would like to tell a story to set a theme around this campaign. From that theme, build some messaging for the campaign. Set some goals - an obvious one is X amount of dollars, but others may be get X new contributors or X number of new donations. Perhaps get a certain percentage to give again, if they’ve given before. Some other things to think about are: who is the campaign for? What are they interested in? We probably want to give them one other action to take other than donating, such as follow us social media, or passing out our newsletter to a friend who may be interested.
One thing we should consider is who is the campaign for. 70% of the listeners are between 28 and 42, they care about community radio, but we should consider what other things may get them excited so we can decide what we want to say.
Mai drafted her letters assuming they have given before, or somehow knows about us but haven’t given yet. Some nonprofits target strangers, but we probably aren’t there yet. We can probably assume that our listeners are probably well educated, or west coast residents. We will be targeting people who are ‘warm’. We won’t have to explain what a community radio station is, they should already know.
Will thinks the general direction is that there are so many reasons to feel divided, but the community around the radio station may be an antidote to that.
Mai says this on her show, but she’s coming at it as a place for diverse voices.
Eddie says it literally amplifies female voices and POC voices.
Amanda routinely inspects the schedule to ensure that there is diversity in viewpoints and voices.
Will was wondering if one of the fundraising letters could come directly from DJs, Amanda noted that the Kickstarter letters were filled with quotes on why BFF.fm is important to them.
Maybe we should do that again, or make a video showing how diverse the station is.
Mai doesn’t know that videos are worth the trouble of effort, since letters are so much simpler to put together, and DJs could write quotes and sign their section, or board members, or even Jane Whelan,
We may want to expand our artist IDs to show that we support the community.
Amanda thinks it may be a good idea to put together a list of bands who have appeared on the station. We generally have a positive remembrance for most artists.
Speaking of messaging, would it be worthwhile to draft some language for our DJs to use, like donation request scripts. During the kickstarter, some people just shared the links, and some people wrote a little blurb on why it was important. If a DJ wrote something good, the other DJs would either share or repurpose those to get the word out.
Action: Mai would like to draft some messages while she travels.
Amanda: would it be worth drafting some messages to give to family members, like dear mom, this is why I like BFF
Mai: It’s a little tricky, but that should be possible to do as well.
Will: did people do that last year?
Amanda: it varies from person to person, but Caryn’s sister asked her mom to donate to the station as a nice way to say she understands her daughter. That happened pretty organically, but it may be good to suggest that or something similar.
We have 79 shows, and roughly 1.5 times that many DJs.
Eddie: we should do a big airwaves event, maybe do a live broadcast
Mai: we already did that, Amanda did the broadcasts.
Amanda: I’d like to get the city involved so that we may be able to get them to fund it, like seattle does for KEXP.
Will: what do you mean by a campaign?
Amanda: we will want to set up a calendar, and tease giving tuesday, and then do one or more on giving tuesday to announce it and explain the progress over the course of the day.
Mai: I know we don’t get much money from this, but smile.amazon.com told me I gave about $14 to the station. We should announce this as well.
Action: Mai to send the information to Will
Will: we can prime giving Tuesday in the november email. Amanda and Mai think this is a good idea.
Mai: maybe we could set it up as why I support and then give some actions, like forward the newsletter, set up amazon smile, and support us on giving tuesday. Would the newsletter go out on November 20?
Will: I want to get the november email out before the first rite spot event, so it would be the first week of November.
Amanda: one per week would be fine, we could do a DJ profile, a board member profile, and
Action: mai to write something for people’s families, and a script
Amanda: another thing we can do during the fundraising campaign is an email to list our current supporters, so list some names or give someone who donates but isn’t related to someone.
For the total amount, I mentioned $5,000 because it should be super easy, but should we try to raise $10,000?
Will: if we could get 50 DJs to raise $100 each, that would be $5,000. That seems achievable.
Mai: you’d think so, but that can be difficult.
Amanda: I think we have a pretty good idea of mechanically what the campaign would entail. Should we throw around some theme ideas.
‘Making the Best even Better” - we call ourselves best frequencies, and win all these awards, but we can always do better with support
Playing off the idea of BFFs to support the messaging around community. Will: that’s what friends are for is a great song
“We’re Amplifying Voices - Literally” and making the theme that we are a platform for diverse voices. KEXP’s supporters are called the amplifiers giving club. Will: would our supporters just be called BFFs? Is that too obvious?
“We’re Here for You” or Hear for you, it could tie into listeners who are doing science in their labs, which is very solitary, or artists who work alone, and bands, because we provide a platform for bands. Will, Eddie like it. If the theme is we’re here for you, the ask is for them to be here for us, and give us money. Will: Lili’s show is literally therapy. Could we tie it to diversity.
Will: It seems like so often, all roads lead to trump. I don’t know how many female DJs we have, but if it’s over 40, that’s pretty impressive.
Amanda: We usually stay pretty balanced, but right now, it’s more male, about 50 male, 30 female, and then like 50-60% white, and then everyone else.
That’s why I was thinking a video was cool, it could be disingenuous to just say we’re so diverse without showing it. The kickstarter video really impressed some people because they didn’t realize there were so many people involved.
Will: I guess I’m just biased because it’s hard to get me to watch any video.
Amanda: it doesn’t need to be very long, maybe just a minute or actual ad length.
“BFF Djs are like vegans - they can’t wait to tell you”
Amanda: If we went with we’re here for you, amplifying voices could still work. We could actually use it in the messaging
Will: We’re here for you is a direct appeal to you
Amanda: Maybe we could change the here for and make it we <blank> you, like we’re making radio for you, or we’re going to shows with you.
Will: that’s the other point, do we want to say what it will be used for?
Mai: if we say it’s for a specific thing, we have to actually use it for a specific thing. If you say to keep the lights on, that’s good because it’s a general support fund.
Amanda: I think we’ll go with we’re here for you, but try to spin it out other ways. We need to get the stories we will share.
Will: I like we’re here for you as a recurring phrase.
Amanda: Yeah, it could be ‘We’re here for you, meet Mai’ and then Mai explains why she supports the organization and is impacted by it.
Let’s make ‘We’re Here for You’ the working theme, but if you have ideas on how to dress it up, let me know. I did also write down some of the things that came out of this. Also the other thing that I thought about was sometimes people, even if it’s not part of a specific thing, it would be nice to explain what their money does, like every $50 keeps a show on the air for one month.
Eddie: Is that appealing to the feed the children angle?
Amanda: yeah it’s like “I need money” and then the obvious question is “how much do you need” and then you can say $50 per show and then look at every show and see it costs $50,000.
Will: and also if you listen to three shows, then you could draw value that way
Amanda: the other thing on the list is that one of the recommendations is to create a sense of urgency so the person is compelled to give in that moment. Is the end of the year enough?
Mai: I think it is; you don’t want to try to compete with real emergencies. You could just say could you help us with this, if we have 5 more people, we could get to 10 today.
Amanda: Other thoughts?
Mai: we have the calendar, do we know when emails will be going out? There was a mention of what people can give to their family members. We need to get the export out of paypal and kickstarter, what are we thinking in terms of when the letters can go out. Are we going to start the first week of november?
Will: I think we could, although it is several weeks.
Mai: I’m going to also ask people to setup their amazon smile link, since they will be shopping for black friday
Action: Mai to write smile blurb, giving tuesday blurb
Amanda: We can do a quick blurb in the newsletter, but the week before thanksgiving, we could send something that explains giving tuesday, black friday and cyber monday. That was, on giving tuesday, you’d send out an email that says ‘it’s giving tuesday now’ and on cyber monday, send out the amazon smile blurb.
Action: Amanda will work to give Will information on DJ profiles, band profiles, etc. Each week in december
Will: Is mai going to send this, or should I help you format them?
Mai: I’m just writing the content, but I don’t have the capability to send the email.
Amanda: if will wants to format and send them out, we can just schedule them in mailchimp. You can also see the templates we used for kickstarter, if you want.
Mai: I’m just writing the content and I’ll write the additional content. I’ll send the blurbs before I leave, and the email format while I’m in iceland.
I can write more; I have a million ways to say please give me money. Just let me know what you’re looking for.
Amanda: when you make the letter, the letters will be sent as mai, right?
Mai: One of them is you (Amanda): why we’re awesome. The others could come from the board members. You’d have more of the insight into the past four years. The other could be me, or anyone else as a board member.
Amanda: can I change the wording? While I like the word, I wouldn’t use largess in normal conversation.
Mai: The actual words don’t matter as long as the general structure is the same, like constantly thanking or asking.
Is there a calendar made?
Action: Amanda to set up an editorial calendar, with mailings scheduled.
Mai: that would help me a lot, I use calendars all the time.
Eddie, what are you going to do? Can you promise to send it out to 50 of your friends?
Amanda: would you be able to help with a video?
Eddie: yeah, sure!
Amanda: just let me know when you’re here, and I’ll reach out to the DJs and see who wants to be part of something like this. Here’s my idea, and you can suggest other things, which is to just have DJs putting their headphones on, or do something silly like have them talking into cans on strings.
Eddie: I’d love to help, but I’d need someone to collaborate with, because I don’t think I can handle directing and everything.
Amanda: it can be short, like 2-3 minutes. Radiotopia did one last year, and they did one that had a bunch of mix tapes and someone saying ‘I used to exhcange mix tapes as a kid’
Action: Eddie to film a video showing DJs
Action: Amanda to get DJs to appear in a video and assist with direction.
Eddie: I’m happy to help, but I will be busy until the 16th.
Amanda: I was thinking between the 16th and the 22nd.
Eddie: it shouldn’t be too hard if we know what we need.
Will: it sounds like we aren’t planning on doing a giveaway, which is fine.
Amanda: yeah, we have the standard stuff we do for a giveaway, but we don’t have the time or resources to do anything new.
Will: like a tote bag?
Amanda: last year, my friend made tote bags, which we she sold and gave the money to BFF. I was thinking it would be nice to do something similar. If they gave like $50, I sent them a note and asked if they wanted a T shirt.
Forrest: we aren’t making anything special, right? And if you do give things away, it will come out of back stock, and you aren’t going to have new things made, right?
Amanda: yeah, maybe it’s a way to reduce the stock on hand of the enamel pins.
As an aside, Tom asked what he could do for giving tuesday, and I tasked him with finding a corporate sponsor to match donations. He had a couple people in mind that he could ask.
The meeting was adjourned at 8:45 PM.
Vote on new Board Chair [Amanda]
Vote on new board member: Caryn Kesler [Amanda]
Spring fundraiser review [Amanda]
Update on Initiative 5: Secure Home for BFF.fm [Amanda]
New partnership: dublab [Amanda]
Update on Besties Bash [Eddie]
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Executive Director, General Manager
Ben Ward, Secretary, Technical Director
Tom Tierney, Vice Chair
Erika/Eddie Deldago
Guests:
Caryn Kesler
Board unanimously votes YES to proceed.
Board unanimously votes YES to approve May minutes.
With Will Craven having termed out, we need a new board chair.
Amanda: Reviewing the situation, we previously split the “Board President” role from my role when I was made an employee, out of concern for it being a conflict of interest. However, upon consulting with external advisors that isn’t really the norm; in the start up phase of an organization it would generally be the leader of the organization at both levels.
Amanda: Also noting that in the time since, I have continued to perform the actual duties — signing official documents and so forth.
Amanda: So I propose that we go back to the old way, with me as President and Chair.
Amanda: I would also like to set the board up to help any other member of the board develop the skills needed for them to server as president in the future to work on a succession plan, which may be more appropriate in the future.
Tom: I didn’t fully understand why these roles needed to be separate in the past, and from an efficient standpoint it doesn’t make sense to have it any other way while we’re in such a fast-paced environment. I wish it had been this way all along.
Ben: We had also discussed merging the Secretary role into Chair, since there had been some operation overlap in meetings. I’m not strongly wedded to this though. I would like to serve as President at some point, but I agree that at this stage of the organization’s development, it simply makes more sense to have Amanda in the role.
Amanda: I would like to raise a motion to merge the position of Board President and Chair of Board.
Tom: I second.
Board unanimously votes YES.
Amanda will now assume the role of Board Chair as part of her president role.
Amanda: I would like to propose Caryn as a new member for the board. She was the first BFF.fm DJ, has been with the station for 7 years, and is someone I’ve wanted to join the board for years. I would propose she join as Creative Director, she’s previously contributed to the website design, annual report design, and is working on the design for the upcoming BFF.fm podcast platform.
Tom: “Why do you want to join the board now?”
Caryn: I’m at a point where I can commit more time to things outside of work. Amanda has been asking me for so long and I’ve always been interested in it, but work has changed recently that makes it viable so it feels good.
Ben: “What would you like to learn by being on the board?”
Caryn: I’ve never been part of this kind of organization. Everything professionally for me has been marketing and tech, so I think it would be really exciting to see what I can contribute to something where monetization isn’t the number one priority. I’ve never thought about creative things from a non-monetizations standpoint, so to apply my skills to a different scope.
Amanda nominates Caryn Kesler to the board. Ben seconds.
Board unanimously votes YES.
Amanda. A success! Ended up raising over $11,000. Some corporate matching hasn’t come through yet so it may bump up a little more. Beating out goal of $10k.
Key lessons from this time around:
We’ve done spring/summer fundraisers in the past and they’ve not been terribly successful — last year’s Summer Sustainer was really flat and we didn’t understand why.
Things against us this time: Global Pandemic. We wondered whether we should even try to raise money right now. Especially as we’d hoped to replicate the success from the winter fundraiser with big events.
We had to reply a lot of targeted email, sent a lot more than previous campaigns. In trying to accommodate the global situation, we picked target amounts for previous donors that felt like a less significant request, was well personalized but did not get too granular.
The vast majority were asked for $10–$15; most respondents gave at least double was asked for.
We’re under the impression that a lot of our backers have the means to support us more than they have, and the current situation is making people very aware of supporting organizations like ours. We can look to further refine how we engage with them in the future.
Got great community participation too: Listener voicemails, bands recording jingles to promote the fundraiser.
Will continue working with Josef to refine how we engage with our biggest donors most effectively. Got feedback from one that the drip-drip of email engagement works; combination of the fundraiser outreach and the regular BFF.fm Newsletter.
Original goal was to raise between $15–$20K; but we split it into Spring and a follow up around the 7th Birthday. So, in the week around that, we’ll try and have a quick and effective raise for another $5K+
One goal was to increase engagement from DJs — that was hard this time around. A lot of people are just trying to get through the pandemic, so it’s understandable.
A side effect of the pandemic is that there’s a flood of commercial property coming onto the market as companies move out of commercial spaces.
We had one candidate location to investigate, but we had ideological issues with the landlord regarding their history of aggressively evicting people from homes in the Mission, and we refuse to work with them.
However, we’ve developed relationships with the realtor and that’s opened up some more possibilities.
We had originally predicted that we would get into a new space within 3-5 years, but the state of the economy is such that we might see realistic opportunities much sooner.
In preparation for that, working with Josef to draw up two budgets for a move, so we have medium and large-scale funding plans in place ready to execute on if a space open up.
Josef has previously been able to secure very significant grants from local governments for local arts organizations.
Dublab have been around since 1999, one of the established names in online radio. Amanda met with them to learn about how they got to where they are, looking for whether we could work together, learn from their success and so on.
They just got an LPFM, they have 4 employees and 4 others working with them. Seemed really well aligned with the kind of organization we could grow into.
We would like to work together, perhaps on some events, or merch. We agreed to come back to that.
Learned about Mixcloud Pro as a streaming target. Could be some interesting things to do there.
With Will leaving the board, we’re short on a lead for our Marketing Committee.
Amanda will follow up with people about how we fill that gap.
For the next one:
We’re trying to arrange the next virtual bash — bands are booked, we need to work with them to get the recordings done. We’ve exclusively booked black artists.
No target date in mind for the next one, given the extra pressures these artists in particular are under.
Tech-wise, we’ll probably use YouTube next time to compare to the experience using Twitch, and try to get us over 100 followers.
Also, noting on YouTube, when we met with KEXP earlier in the year, they have invested a lot in their YouTube channel.
Reflections on Virtual Bestie Bash #1
Really pleased with the quality of the production.
Around 90 people watched it live (non-concurrent), ~30 people watched all the way through. Pretty comparable to a regular Bestie Bash, so a nice balance.
All the recordings are up on YouTube now — launchpad for our own YouTube channel.
One note that we are not expecting to meet our grant goal, most grants are going to organizations in more dire straits and needing support to survive, so we’re getting rejections as we’re doing OK.
We have started to allow limited access to the studio for a small number of DJs have been unable to do shows from home.
Maximum 1 or 2 per day. Spaced out. Cleaning regime for the space, masks must be worn, protection pads for headphones.
Secret Alley has their own check in rules and number restrictions
In general, we will continue
Ben got a Switch. We resolve to visit each other’s islands.
Tom makes no such commitment.
Amanda
Meet with Ben to discuss priority Tech projects and Tech Committee goals.
Continue to work on goals plan.
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Consideration for Board: Clair McDevitt
Review Action Items
[Everyone] Review PR proposal
[Amanda/Brandon] Get help for outdoor event ideas
[Amanda] Call Scavenger Hunt meeting when Ben returns
[Amanda] Prepare updates to strategic plan
[Everyone] Plan a tiny fundraising activity
Committees Post-pandemic
Returning to studios/Programming Update
Scavenger Hunt
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Ben Ward, Secretary, Tech Director
Brandon Paski, Chair of Marketing Committee
Caryn Kesler, Vice Chair, Creative Director
Erika Delgado, Events Director
Jenn Lemon, Treasurer
Guests:
Clair McDevitt
Absent:
Vote YES to approve the June minutes.
From Amanda:
This month I am bringing a new board candidate for consideration: Clair McDevitt. Attached is her resume and below is her bio/blurb for review:
Clair McDevitt has spent most of the past 20 years living in San Francisco, where she has worked in communications and fundraising roles in the nonprofit sector. Most recently, she was the communications manager for the Low Income investment Fund, where she wrote about all facets of community development with a focus on the interconnected housing and economic opportunity challenges facing the Bay Area.
Clair wrote her first letter to a radio station DJ in 1987 and has spent much of her free time since listening to the radio. She’s been a longtime listener to BFF.fm and a volunteer since December 2020, helping the station win its first-ever grant and providing other fundraising and sponsorship support. Clair hopes to use her time on the board to help support San Francisco’s music and culture scene and provide more opportunities for diverse voices to access community radio.
When not listening to the radio, Clair is a cyclist, avid SF Giants fan, and human to a very good dog.
Q: What are you hoping to bring to board? [Caryn]
More grants! More sponsorships. I really hope to be the person who can do that. We have a really great program but I see some opportunities.
Q: What are some of those opportunities? [Jen]
Donor engagement, lapsed donors in particular. For BFF to engage with people around significant events.
Philanthropy in the Bay Area is not super-open to new entrants, so figuring out ways to break into that.
Amanda notes that our previous efforts with grant writing using an external person fell a little flat and struggled to explain BFF, and that being able to do that instead with someone internally will really help us tell the story better.
Q: What do you hope to get out of being on a board? [Ben]
I’ve been on a board previously, and leadership non-board positions elsewhere. It’s a values thing, I’ve been a Bestie for over a year and have no hesitation looking to raise money for it, so I’m motivated to join.
Q: Favourite music scene in the Bay Area? [Erika]
I’m a huge Deadhead. Got drawn into all sorts of local music.
Q: What was the contents of your letter? [Brandon]
I wrote a letter making a request to be played on the radio! I grew up in Manhattan, it was the end of the 80s, he read the letter out and played my song.
Vote YES to proceed to a nomination
Amanda nominates, Brandon seconds.
Vote YES to vote Clair McDevitt onto the BFF.fm board.
Virtual Besties Bashes are coming to an end. Bands are generally keen to start playing in person again.
The Secret Alley is surveying tenants to determine resuming events in the space, might start small, but concerns about Delta variant abound. We might just need to take a few months for this to shake out.
We could consider redirecting that budget into bookings for the Scavenger Hunt.
The inaugural Wax Social happy-hour event at Make Out Room was successful.
Casements have mentioned they might be interested in a monthly BFF DJ night.
Talked with Mission Bowling Club about doing an event, maybe grow into an annual bowling-based fundraiser for the station.
Met with Chloe to build a more robust strategy for our social media strategy, looking at analytics, et.
For partnerships, met with Noisepop, working on a template for that kind of repeat outreach in future.
In future Clair will give this update.
No big updates. Tech Committee will reconvene and meet tomorrow and look to get some input on what our priority projects should be.
The board is now at max capacity per our original bylaws. We will need to decide whether to vote to amend the bylaws to expand the board. Amanda proposes letting this board settle in, and then vote to expand in early 2022.
Some new volunteers have come onboard with specific interest in local music; so hopefully that will grow from being a conversation into a meeting.
Worked on budgeting for the scavenger hunt, otherwise no major updates.
Completed, PR specialist hired and already at work!
Carry over to next month.
We met! Scavenger hunt missions are starting to be drafted. Will meet again Sunday/Monday.
Carry over, pending comittee activity.
No new tinitivities. The Roll Over Mug fundraiser sold over 100 mugs and raised $1500!
People are starting to come to the site more to volunteer for the site. That fell by the wayside a bit during the pandemic. Want a goal to have every committee meeting monthly.
We had made the decision that the Ferry Building is our primary studio. The Alley still functions, but Studio A isn’t fully automated (e.g. archives don’t get uploaded automatically.)
Studio B will be back online this weekend, which will allow us to resume recruiting for overnight and pre-recorded shows.
Investigating ways to improve loudspeaker situation at the Ferry Building: New speaker, mounting it on the Ferry Building, or even using a low-power FM transmitter and small radios distributed around the site.
We met last Friday, starting to brainstorm mission ideas for future refinement to then integrate into the app.
We will need help to talk to Parklet managers to find out who already has events booked for our weekend,
PR is fully funded to run now through the event.
Amanda has commissioned an artist to work on imagery for the event.
Speaking to Goose Chase to negotiate a rate for running the event through the app.
No public comments this month.
Clair: We should have a joint fundraising-marketing committee conversation to align on fundraising.
Caryn will be absent next month.
The next meeting of the BFF.fm board is scheduled for 6pm on August 19th 2021. See https://board.bff.fm for more information.
[All]: Think of tinitivity tasks
[Amanda/Brandon] Get help for outdoor event ideas
[Amanda] Prepare updates to strategic plan
[Clair] Set up Fundraising/Marketing meeting for Scavenger Hunt fundraising.
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Review Action Items
Marketing/launch plan for the BFF.fm app
Annual Report
Scavenger Hunt 2022
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Secretary, Technical Director
Vote YES to approve the December minutes.
Vote YES to adopt the proposed agenda.
Yesterday was our Besties Bash. Trying to book next month.
Approached by NoisePop about doing another NoisePop happy hour. Feb 28th, booked by Twin Peaks Sessions.
Mike of Twin Peaks is moving to the East Coast, so that will be the last TP event for a while.
Met w/ Make Out Event to discuss events in 2021. They feel that the band portion of it is working really well (e.g. 2 bands earlier in the evening, then DJs after 10pm.) May look at adding a 3rd band and go later, but deferred due to COVID. Some streamlining of how many guest DJs get booked.
Working w/ Bottom of the Hill on some ticket giveaways.
Working w/ Public Works, but they’re closed atm.
Some discussions about how to market the app launch.
Grants for the Arts $10,000 just came through. Information for their 2022 grant cycle was supposed to be released in a few weeks, but that’s not happening and the process is changing. Makes it very difficult to predict if we’ll be able to apply for this grant again this year; wait and see.
National Endowment for the Arts grant in progress, requires matching funds which is tricky given how hard it was to get those kinds of donations during winter fundraising and the state of philanthropic giving being a bit strange right now.
Winter fundraising fell short of $20,000 goal, total was $18,431. $73 under what we raised in 20,000, $2000 under 2019. Action item for the next meeting would be to resume the Tinitivities actions.
Q (Ben): When we did Tinitivities last year we talked about growing these ideas from Board level out to BFF.fm community at large. Can we revisit that, or should this be driven out of the Fundraising committee rather than board level?
A: Board needs to set an example to the DJs. DJs also just did a lot of heavy lifting on the end of year fundraising, so need to be aware of how much we’re asking of them.
Also noting that we don’t want to become a T-shirt shop; be wary of having too transactional a relationship w/ supporters.
Q (Eddie): We should make a mix tape. Collaborate w/ local label.
A: We did this for the 4th birthday. Some interest in revisiting the idea again, maybe plan for the 9th birthday.
App beta testing is ongoing. There's a fair list of open bugs that they're working on, and we've had a bit of feedback from testers.
Launch plan TBD in agenda below
First committee meeting of the year is pending; Lydia and Linda had some scheduling issues.
Some ongoing issues with archiving as both studios are in use; looking for volunteers for that.
Looking to distribute more of Forrest’s tasks as his day-job isn’t allowing as much time. Will take this as an agenda item for the next tech committee meeting.
Not sure when this will need to happen, but flagging that we discussed last year that we’d consider voting to expand the board so that we can have more members than 7.
No big update, but Top 100 2021 chart came out; 23% of artists were local.
Some compliance issues from past filings are still being resolved.
Stripe integration w/ QuickBooks issue is resolved, working on summarizing 2021.
Not done, will follow up now that requirements are clarified.
Pausing on this until we understand our 2022 budget for additional work of this kind.
Done. Pending 2022 budget we can open the discussion about how some of those functions can be
Beta is ongoing, and no-longer coupled to the winter fundraising, so no-longer so critical to launch imminently if there are features to fix.
We have some content on the website (e.g. Get Involved) that needs to be completed still.
Amanda has some design feedback still to provide.
PMA are due to arrange a training session.
Clair: Would be cool if we could have a launch party for it, but that’s probably March/April.
Generally, would expect to do a social/email/newsletter promo campaign when it launches. Probably look to have some kind of banner/prompt on the BFF website.
Brandon: Could consider putting some app-exclusive content inside the app ticket giveaway, or such, as a reward to people who download it.
Need budget review, Jen working on this.
Need overview of listener stats as best we can understand them. Forrest has pulled this in the past; task might need to be delegated.
When do we want to do it? Advised after 2021 not to do it on any holiday weekend. Weekends of September 10th, 17th, 24th are possible options. We should look for conflicting events.
Also considered reducing it to 2 day event rather than 3 as was the holiday.
Considered having the event culminate in an event. Either a show or happy hour or something.
We should also look to secure sponsorship first again and secure funding before we proceed.
Amanda and Clair to meet.
No public comments this month.
We have some time slots open in the schedule.
We have a volunteer wanting to be an intern for the semester. Interested in having them do some curation for the automation system.
Discussed day of week for next meeting. Not expecting to meet in person next month due to ongoing COVID-ness.
What’s the status of the Ferry Building? Status quo continues. Renewed insurance for the full year.
Discussed trademark filing which needs to be prioritized for 2022. Key tool to prevent social media squatting, etc.
We should get a TikTok.
Follow-up discussion on the redacted item from March 2021.
The next meeting of the BFF.fm board is scheduled for 6pm on February 17th 2022. See https://board.bff.fm for more information.
Everyone: Think about hosting a fundraising activity in 2022.
Everyone: Test the BFF.fm app and provide feedback.
Caryn: Carry-over: QR code for Studio F
Ben: Have the technical committee discuss how to support Forrest’s station engineer tasks
Clair: Scavenger Hunt potential dates weekend of Sept. 17 and Sept. 24.
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Committee Updates
Review Action Items
[Amanda] Get Tom a gift
[Amanda] Prepare updates to strategic plan
[Everyone] Plan a tiny fundraising activity
Returning to studios
Partnerships
Scavenger Hunt
Open for public comment
Any other business?
Scribe: Caryn Kesler
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Brandon Paski
Absent:
Ben Ward, Secretary, Technical Director
Voted YES to approve the April minutes.
Voted YES to adopt the proposed agenda.
Eddie: had besties bash on wednesday with Trash Vampire. It was a good show. Great job to Amanda for helping out with the show.
Amanda: attendance was down a little bit from the last one, but attendance tends to fluctuate anyway. It was still higher attendance than the event 2 months ago, though, so no reason to be alarmed.
Amanda: I talked to a new DJ who’s joining the station from KXSF, he’s interested in joining the events committee and helping with live streaming. Has a lot of band connects who are reaching out to him. He wants to talk to Light Rail studio and maybe partnering with a venue. Has some camera equipment, whereas we don’t. I talked to Noel to try to figure out what we’d need.
Amanda: I have a camera that looks like multiple camera angles, might get that out to do some experimenting.
Eddie: Which venues do we have strong connections with?
Amanda: Lost Church could be cool.
Eddie: We’re thinking of other ways to have live events outdoors now, if anyone has some ideas.
Jen is emailing a connect about doing things outside, there’s a discount for not-for-profits. Not sure what the pricing is yet.
Brandon: working on getting sponsors for the scavenger hunt, chatting with Live Nation. They’re interested in working with us. Also talked to Another Planet for prizes and ticket giveaways. This is my priority for the next month.
Reached out to Paul for google ad stuff, but he’s on vacation. Working on some other partnerships.
Clair and Amanda are working on developing a more robust and automated communication strategy. Thinking about moving our existing email list from mailchimp to emma, hopefully going to convert more email contacts into donors.
Working on triggering an email drip to get people to sign up for our newsletter.
Working with Allison and Ben on updating the Besties page.
Creating personal fundraising pages, challenged to help raise funds for the station. Keeping the initial fundraising goals relatively low to encourage participation. This is the evolution of our previous attempts to give people individual fundraising links...might be more user friendly.
Either going to do a regular fundraiser in June or might wait until Ben is back to implement Allison’s page design.
Notes from Ben in absentia:
Lots of Creek updates landed: Bi-weekly scheduling, dark mode in Creek, pronouns in profiles.
Creek updated to run on new server software; 50% improvement in resource utilisation, visibly faster page loads. Also, the stack is now supported with future security updates.
8 hours of site downtime caused by an automated server upgrade gone wrong. Short term is fixed and new mitigation deployed to ensure the database should restart in the event this happens again. Exploring ways to improve downloader scheduling for extra robustness.
Starting to work with Allison on Besties Page concept.
No updates
Action item for Amanda to reach to Devin
Amanda: we’re no longer in financial peril! $15k grant from the state of California, which is more than we asked for. Ben made the maximum contribution to get corporate matching from Google, so we’re in a good position. Moved a large chunk of that back into savings.
Jenn is working on reconciling our past books and getting us back into Quickbooks properly.
Jenn: I think we might need to start over from 2019 and onward...might provide more opportunities for grants if those books are more accurate.
Amanda: Jenn created documentation that showed we had a 25% decrease in receipts between now and 2019, so now we’re eligible for PPP money and have applied for that.
Forrest wants to know if, moving forward, we need to establish a threshold for checking in with Jenn for expenditures.
Jenn: will check in with Forrest and Amanda to better understand equipment needs
Purchased and hung out with Tom
Going to remain an action item
Going to remain an action item. We could maybe start planning small events outdoors in the park now that it’s more safe to do so.
More people are vaccinated, now trying to determine how the schedule will work if we return to more live shows.
Conundrum...we have people doing shows from home for medical or other reasons, but also the live aspect is integral to BFF. How do we reconcile moving back to a live schedule without displacing some DJs.
Jenn: Seems like we should prioritize people who can be in-studio
Eddie: yeah, if people have moved away, that’s a different story. We ARE a local radio show and rent is expensive.
Caryn: After midnight should be BFF.fm international!
Jenn: being in-studio is aligned with our mission
Amanda: some of the new DJs who have never been to the Secret Alley don’t have as much connection to the alley and would prefer to use the ferry building. We need to start considering what our strategy is going to be there, especially if our ferry building contract is renewed.
Amanda: should we maybe just use the ferry building for events?
Caryn: could we consider a Stream A and a Stream B?
Amanda: We’d be doubling our operational fees, but it would be an interesting opportunity.
Jenn: we should consider that in regards to the strategic plan
[And then we chatted for a while.]
CUESA reached out because they’re doing a summer picnic at the ferry building, want BFF involved to supply the music. Amanda will be DJing, there will be a BFF tent.
We’re going to be doing a giveaway of 2 picnic baskets, Amanda is going to start announcing that. Sounds like they’re interested in other partnership opportunities. They need 450 items of whatever we put in the baskets — Amanda is thinking about repurposing one of Allison’s old fliers from Pop’s.
Amanda reached out to Lara for a copy/tagline.
Jenn: could we make it a raffle rather than a giveaway situation to offset the cost
[Amanda and Jenn are talking logistics]
Clair is putting together a list of more businesses. We’re currently at $9,150 pledged, $650 received. Amanda will reach out to those who haven’t paid yet in June.
Amanda wants to hire a publicist to help spread the word.
We’re not close on sponsors yet…we still have time, but also not close to completion yet in terms of prizes or clues.
Amanda needs help researching and finding contacts for places in the Bay Area specifically related to music or community focus.
Amanda wants to wrap up as many sponsors as we can by July. We have people who are interested in play-testing once the app is up and running. We need a group to help with writing challenges/clues.
[And then we chatted for a bit]
Action item: Amanda to have a meeting/gather taskforce for planning the scavenger hunt
No public comments this month.
No other business
The next meeting of the BFF.fm board is scheduled for 6pm on June 17th 2021. See https://board.bff.fm for more information.
All:
Help with outdoor event ideas
Amanda to follow up with Devin, inviting him to become the local music director
Action item: have a meeting/gather taskforce for planning the Scavenger Hunt
Amanda working on the strategic plan
Caryn: window graphic for ferry building, will meet up with Amanda
Fundraising
Sara Ferree: Current and Desired State and Start of Plan
Set date for board training
Fundraising committee update
Tech
Fastly
Board Development
Eddie’s board term ends in June
Caryn’s board term ends in July
Programming
Vote to update Music Committee name to Programming
Finance
Review Action Items
Need to find a date in May for gala.-
Caryn will do a couple of stakeholder interviews for the strategic plan; Amanda will share SOAR document.
Ben to send email to product support at Givebutter asking how to move monthly transactions from Kindful
Brandon to import Kindful history into Givebutter
Amanda and Eddie to meet re: besties bash - shows at the Alley may be discontinued, doing things at venues now so that may be the way forward.
Brandon and Amanda talk about Live 105 material and event/silent auction in the spring
Begin filling in metrics on a monthly basis -
Brandon reach out to NoisePop after festival is over re: 2023 partnership
Ben set up payment to Azurecast.
Follow up with Al on music in GGP? Have we missed our chance to get on the schedule?
The Secret Alley storage space upgrade
Strategic Plan update
What are we doing for our 10th Birthday?
Brandon Paski, Secretary, Chair of Marketing Committee
Ben Ward, Technical Director
Amanda and Eddie to meet re: besties bash - shows at the Alley may be discontinued, doing things at venues now so that may be the way forward. RIP Besties Bash
Brandon and Amanda talk about Live 105 material and event/silent auction in the spring Sept Gala
Begin filling in metrics on a monthly basis - take to slack channel to sort out who will do what.
Brandon reach out to NoisePop after festival is over re: 2023 partnership
Ben set up payment to Azurecast. Done
Follow up with Al on music in GGP? Have we missed our chance to get on the schedule? Would need to work directly with Illuminate
Brandon- reach out to NoisePop after festival is over re: 2023 partnership
Brandon- Add 10 year anniversary to next marketing committee.
We’ll try to raise a matching fund from top donors again.
Ready to start reaching out to personal connections to encourage participation.
We have a great story to tell about our resilience during this time — DJs still producing new shows, many are going live from home.
Tangible targets:
Live music event opportunities and partnerships;
Supporting building up home broadcast equipment to help more DJs get online — both now under quarantine, but the long-term benefits of enhanced accessibility is a boon for us in the future.
Setting up a new local music awards through BFF.fm
Amanda has been reaching out to listeners and supporters to gather endorsements and feedback, to both support the campaign directly and inform our messaging.
Kick off is targeted for May 5th — which coincides with the “Giving Tuesday Now” event.
On-air and off-air fundraising will be simultaneous.
Prize and recognition for DJs for driving donations from their networks.
We’ll be trying to have a more uniform presentation of the appeal on air — jingles, shared messaging.
Sparkplug Foundation: Applying for a grant to fund the BFF.fm Podcast Network that’s in development.
Phyllis Wattis Foundation: Applied for a general operating grant. They’re prioritizing grants to organizations who can provide valuable service during the COVID-19 situation.
Working on letters of intent for sending to the next wave of foundations. We’ll aim to send out 5 more letters for additional funding ($5K – $10K grant range.)
We should start to see some responses hopefully in a few weeks — others are in the 1-3 month range. We’re still waiting to see how successful this approach is.
Right now, the number of people this engaged in the station is relatively small, so we’ll keep observing these to recognise when the timing will be right for this.
Carry over: Have meetings with committee heads for goal setting.
Ben
Publish board minutes after vote to ratify
Publish job descriptions
Tech
Board Development
Music
Finance
Review Action Items
Ben Ward, Technical Director
End of year campaign starts in Dec., all board members should reach out to people in their networks.
WOrking with Forrest so can take over hosting of doorbot. That runs on his personal server and we’re working on moving it. Patrick and Ben are still waiting to start backing up Forrest once he documents and does a brief walkthrough of his tasks with them.
Did a deep dive on how Discord works just to gather data if we want to run one. Not sure yet if wold advocate for it, but we have info if we need it if Twitter explodes. New tech committee member is enthusiastic to get us on Mastodon. Trying to make sure we’re in position to support a new platform if needed.
All of us, reach out to people in our networks for end of year fundraising
Amanda: continue planning committee night.
Amanda follow up with Sac station and Public Press
Brandon - proposal for Noisepop partnership.
Clair - add strat plan section to agenda for upcoming meetings
Convened at 7:34 PM
Present: Amanda Guest, Forrest Guest, Ben Russo, Eddie Codel, Mai Le, Noel von Joo, Tom Tierney
Amanda would like to have more regular board meetings in 2017 and discuss strategic goals. Board can set goals and pursue them and then share with BFF DJs.
Would like to set a board meeting for about a month from now.
FInancials - took in 47k, spent 47k - Mai: it’s a non-profit.
Mai: 75k would be a reasonable low end salary for SF, but it would be very difficult. It may make more sense to try to gather 25.x
Amanda: We have already done quite a bit of fundraising in 2017, she would like to raise 30k from non-DJ sources. This would be used to reduce the burden on the DJs. The equipment spend caused the funds to be rather short.
Eddie: So you would like to raise more money from listeners?
Amanda: DJ contributions aren’t tax deductible, but since they get airtime and access to the station, it’s not truly tax deductible. If we could pay expenses from listener contributions, DJs could claim their contributions and wouldn’t have to pay dues
Tom: you mentioned 30k, is that per month?
Amanda: per year. Our baseline expenses (rent) are roughly 30k per year. 2017 was unusual due to equipment (capital expenses).
Tech Update: Outfitted two studios. Bought a new PC. This was an expensive year. Outlined studio buy and automation computer purchase. We have special cable needs
Mai: Financial report does not have estimated budget (quarterly best). This will assist us in fundraising for next year.
Tech Update: Ready to do audio distribution, but need to buy speakers and wiring.
Noel: There are speakers in the alley, we just need wiring.
Tech Update: Another kickstarter discussed item was to do better live sound for the alley or remote broadcasts. Next step up is 12 inch JBL powered monitors
Have been looking into getting BFF only internet coverage.
Tom: have you looked into blended lines? Multiple providers over a single connection. If a provider goes down, they would support it.
Eddie: Check out wiline (sp?) - point to point internet.
Amanda: Reliability is the key issue. Bandwidth is also a problem.
Noel: Could be user issue, speed tests show OK.
Forrest: May be Wifi issue.
Amanda: we should be able to budget for some of these items.
Forrest: One point I’d like to discuss is the
Ben: Check out tech soup. Kind of a non-profit, helps non-profits get tech donations. Microsoft donation program, others. Techsoup connects non profits with learning, products and other resources.
Mai: Mostly software. Photoshop, for a discount.
Amanda: Pro-tools would be a good thing to look for.
Eddie: Worth looking into.
Amanda: Programming - we have about 20 hours of programming per day, about 130 hours per week. We have filled every time slot where we are able to physically be in the Alley. There is an opening at 10PM-Midnight Saturday.
Noel: This slot is supposed to be open.
Amanda: We currently have it open, it was pre-recorded. This show is no longer happening, but we have been trying to fill this slot, live is necessary.
One of the goals with Studio B was to fill in the overnight timeslots and early morning timeslots. Many shows are being pre-recorded in the space. This has allowed us to have shows from 6 AM to 8 AM most days, as well as Midnight to 2 AM 5 days a week.
Eddie: I’m curious what’s going on with the BFF twitter account? Do DJs have access?
Amanda: I’m the only one. All DJs have access to Instagram, some have access to the Facebook account, and only Amanda has access to the twitter account. It’s mostly automated through Sprout Social. This is by design, to keep the tone and voice of the station twitter account consistent.
This concludes the review.
On to new board members. Tom would like to join the board. Amanda is excited but would like to have a discussion.
Mai: Would like to propose a nomination and seconding.
Tom: Has been listening to the meeting, and see quite a bit of opportunity here for his skillset. Has worked in IT, radio, now for a bar (Pop’s). Has had his own IT consulting firm for 20 years, college radio for 3, community TV experience. Has done some fundraising and has spoken with people who have done fundraising. 30k a year is roughly 5k a month, doesn’t seem like an impossible goal. He is still excited to be part of BFF.
Forrest Nominates, Mai seconds, motion passes unanimously.
Mai: Welcome to the board.
Eddie: Back to financials - how many paying DJs?
Amanda: 78 shows, 70 are paying shows. Some shows are prerecorded, and do not pay because they don’t get access to the station. Some DJs can’t afford to pay dues. There is also one show with two hosts, and one pays 50, the other pays 100 a month. This subsidizes some of the costs for people who are unable to pay.
Tom: What are the dues?
Amanda: $50 per show.
Noel: over $3500 per month?
Amanda: We average about $2700 per month. We can prepare a summary. This puts us about $500 over rent each month.
Tom: As a nonprofit, we can’t do advertising, but we can do underwriting, correct?
Amanda: Underwriting is available, we haven’t had any DJs interested.
Forrest: Part of the reason we were interested in having Tom on the board was for small business insights and connections.
Tom: I’m not part of a small business association, but I can talk to people and I don’t mind selling.
Mai: I have sponsorship experience, and it may make sense for Amanda and I to pitch sponsorship programs, Amanda for questions on the station and Mai for sponsorship questions. We need to put together a program, perhaps this meeting isn’t appropriate. We should be able to put together a package this year.
Tom: it doesn’t seem unreasonable to try to get $500 a week, which would be $2k a month
Eddie: SF Indiefest is happening and they have sponsorships, it may be interesting to talk to them.
Amanda: SF Indiefest owns Radio Valencia now, due to issues surrounding the LPFM application process.
There is a bunch of opportunity for fundraising but we just need to set a plan and execute on it. A common approach would be to sell spots/PSAs, but this may cause a burden on the DJs, so we have not executed. However, the radio platform now has the capability to run a pre-roll; a sound clip can play before the stream loads when you click the play button.
Noel: Maybe DJs can raise money and not have to pay dues?
Amanda: That has been discussed. However, DJs have asked to take some of the money they raise, which causes issues with ethics and accounting issues. It’s more important that everyone in the station shares the funds. Some people have tried sponsorship agreements but they don’t seem to work out well.
We have a friends of BFF page, but don’t have much interest.
Tom: What do you think an underwriting would cost?
Amanda: $500 per month for one show (2 hours). We have only offered this for the kickstarter.
Forrest: I’m more interested in the listeners. We can’t offer a good analytics suite on listeners or traffic to the website.
Amanda: Mission Local can do business advertising, so I think it’s a good model.
Mai: It would be good to put together advertising profiles, I may be able to help.
Amanda: We can provide analytics for listener profiles, because we have social media analytics, and can assume that our followers are our listeners.
Mai: It’s easier to maintain relationships with several large donors (companies) instead of a large number of small donors.
Amanda: We actually had a donor whose credit card expired, but it was a lot of work to maintain that donor. They actually increased their donations, but it was a bit of work.
Mai: If DJ commitment to fundraising is an issue, maybe we can do a DJ agreement to ensure that they can participate in the process.
Noel: Pre-roll sounds pretty solid, it can be automated.
General agreement.
AManda: Now that Tom is part of the board, can we think about others that we’d like to add to the board who can provide connections and insight into the following areas:
A venue/studio owner
Accounting
Fundraising
Traditional radio experience
No one has to pick another member, but it would be good to expand our expertise.
Eddie: Would like to invite Rusty from Soma.fm to attend. Do we have to pay rights holders?
Amanda: Yes, we pay the small webcaster fee to sound exchange.
Eddie: Rusty helped negotiate this legislation with them. He can provide insight into this arena.
Amanda: Ben and I attended SF Music Tech panel a few years ago, and he had an interesting discussion around providing bandwidth with Verizon.
Eddie: Maybe we should have an event to invite board members.
Amanda: It may be good to have an open house to invite people to look into being part of the station.
Ben: I would suggest Seth from Polyvinyl. He just had a kid, so time is limited but he’s a cool guy.
Amanda: Next item: I’d like to hold officer elections, if anyone would like to take on another role. Even chair of the board is open, as I’d rather just run the station and wouldn’t be interested in being the chair long term. Especially Secretary and Treasurer; only one person could be the chair and someone else had to be everything else.
Eddie: Are these the positions that are open?
Forrest: These are the minimum positions we must fill, but we can set up other positions if we need to, like Fundraising head and so on.
Mai: It may make more sense to set up subcommittees.
Ben: We have music directors and promotions teams, but they aren’t part of the board. This is how most DJs participate in the organization, other than doing their shows.
Amanda: Described music directors, as implemented today, for Tom. Described the Promo team, as implemented today, for Tom.
Tom: Since we are already able to get a financial commitment from the DJs, maybe they can participate in the board functions.
Amanda: Most of the DJ functions are provided for free, on top of membership dues. Described Tech Night, as implemented, and our relationship with Creek and Travis.
Final Agenda item: Schedule next meeting. On Thursdays, Tom is available after 8 PM.
Mondays are generally good for Amanda, Mai
Tom: Thursday after 8, every other wednesday, tuesdays
Eddie: not wednesday night
Noel: would prefer not weekends.
Mai: can do Thursdays.
Amanda: would like to have a monthly meeting, that is shorter, so that we can plan on it. May need to send an email on strategic planning, we could need up to four hours at least. Perhaps a sunday afternoon?
Eddie: Offsite?
Amanda: Offsite at Pop’s bar?
Tom: can do sundays.
Amanda: This would be a one time thing.
Action item: Amanda to send out a schedule for monthly meetings. Same Thursday every month. Third Thursday of every month? It’s between BFF nights.
For strategic goal setting session Feb 26th, March 9, Mai cannot do 12th or 19.
Amanda will send out a schedule for the recurring meeting, as well as the strategic goal setting session.
Amanda will send an agenda
Forrest will re-summarize the financials.
Eddie to contact Rusty and Brian Zisk.
Tom to schedule some time for discussions of station processes.
Ben: It may make sense to create another group to do events or sponsorship opportunities?
Amanda: We had a few events, but Amanda ended up doing most of the work for the people who had tried to form such a team. She would be interested, but only if they can provide most of the effort/funding.
Another good lead would be to reach out to the city to set up the pop-up beer gardens that are sponsored by BFF and are issued a temporary liquor license. Luke Spray has negotiated most of the permits, but still has some roadblocks. Target date is for May.
Mai: A model that has worked for bicycle fundraising is to have a volunteer throw a houseparty and ask people to donate. The costs fall on the volunteer, and the proceeds would go to the station.
The board meeting is closed at 9:10 PM.
Amanda Guest
The BFF.fm board of directors guides the strategic direction and long-term sustainability of the station to advance our vision of building powerful community radio for San Francisco. The board’s leadership helps ensure that our mission, values, and our superpowers of positivity and inclusion are embodied in everything we do.
The Chair of the Board shall, if present, preside over all meetings of the BFF.fm board, act as a liaison between the board and the president to help ensure the board’s directives and resolutions are carried out, and exercise and perform such other powers and duties as may be from time to time prescribed by the board.
Setting priorities and creating agendas for board meetings
Presiding over board meetings
Ensuring the board has approved policies to help ensure sound and compliant governance and management of the organization
Lead the development and refinement of impact metrics
Assess the performance of the board and its committees
Ensure the board’s directives, policies, and resolutions are carried out
Cultivating and soliciting major foundation grants and individual gifts
Assuring ongoing recruitment, development, and contributions of board members
Coordinating an annual performance review of the President/Executive Director
Committee Updates
Events
Marketing
Fundraising
Tech
Board Development
Music
Finance
Review Action Items
Update on Birthday & EOY Fundraising
Update on overall health of the station
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Irving Pham, Treasurer
Clair McDevitt, Secretary, Chair of Fundraising Committee
Ben Ward, Technical Director
Absent:
Brandon Paski, Chair of Marketing Committee
Erika Delgado, Events Director
Vote YES to approve the JULY and August minutes. Approved
Vote YES to adopt the proposed agenda. Approved
Silver sprocket event last weekend, they were pleased with it, but we didn’t sell anything. Toy capsule machine is there.
Talked to George about Halloween Meltdown. In re-budgeting with an understanding of the scope, thinks Halloween meltdown will cost about $6,000 and Mosswood slightly more than that. Talking about ways to help each other get people to give money to BFF.fm for us to give to them or do a package deal.
For Halloween Meltdown Oct. 8 and 9 looking for a contribution of $2,500 and probably the same for Mosswood next year. George talking to Marco about possible sponsors. Talking about ways to raise more funds.
Last year did $1,000 for Twin Shrieks Festival, this year also on Oct. 8, The Complex can’t stream it. But we did $500 sponsorship for the event. For budgeting in the future we might want to start doing more of these sponsorships for local events that align with our mission - add some of the detail to tracking/metrics doc to plan for next year.
Grants for the Arts award in process, Resilia and Bill Graham Memorial Foundation grants submitted. GFTA award should be ready to start reimbursing in Nov. Amanda submits receipts, and will keep Irving in the loop.
Committee met last week, notes and project updates in Slack channel. Approach of writing committee notes every month could be valuable to disseminate info.
Things are good, all of our top level projects are green, bug fixing for schedule page shipped, also scary update for server. Running more up to date software. Had a small turn out at this month’s meeting; thinking about what is the potential - don’t feel well calibrated to have a sense of where it could end up, but also just wanting to get folks volunteering in any capacity. Reliability will be a good foundation for people participating more.
Amanda: I would like to see more redundancy in what people have capability to help with. More people to manage automation, other tasks/projects so if one person is away others to fall back on.
Ben: trying to organize and map out platforms to grow and plan for contingency/redundancy. Want strong awareness of disaster recovery. I have a spreadsheet that documents, will chat with Forrest about automation.
Oct. 16 board retreat, location TBD possibly the secret alley or Amanda’s backyard.
Every two months will pull in documents and see if anything stands out, can see large donations, DJ dues, etc.
Amanda: helpful to understand a little better - with exception of one time expenses, how much of a cash flow we need on a month to month or quarterly basis. Trending behind where we have been in the past. Will help with fundraising, understanding and budget. Things have been a lot more precarious this year than previous years.
Want to use end of year fundraising to bolster next year’s budget rather than cover this year’s expenses. Cover essentials in advance so additional fundraising covers more stuff rather than expenses. Kindful $1,300/year, has worked out well but has limitations that are frustrating. Give Butter is easier to use, figuring out if can use GIve Butter in the future and not Kindful.
Lifespan of donor is usually 3-4 years, prior to pandemic had great donor retention rates; a lot of attrition over pandemic, but have held onto people longer than other orgs do, want to get some of those relationships started with new people. Hopefully having this info more readily accessible will help us track it better and make more strategic decisions.
Internet hotspot - how often are we using it? Amanda will talk to Forrest about if we’re using it now and if we can cancel it.
Ben- have used in the past for losing internet connection in the secret alley, have used for emergency for studio A internet connection. Worth pursuing more on demand set up. Use to have capability as backup.
Irving is following up on tax stuff with Forrest.
6:49 Caryn Joins
6:49 pm— Review Action Items
Everyone: do you have a connection to a local business? Let’s introduce them to BFF and share messaging and underwriting package with them. Add details to the underwriting tab of this spreadsheet:
Clair will reach out to Green Apple, declined sponsorship but may give for raffle.
Ben reached out to Distrokit, no response, will reach out again
No leads on corp philanthropy at Salesforce, will follow up.
Amanda got G Systems and Fauvescraper Studio (annual)
Pending with Noisepop, got passes to Noisepop 2023 for silent auction and giveaway to The Cut, their outdoor movie theater. Had staffing change and trying to get a firm answer in the next few weeks. Music City hotel/performance space/practice studio in Terndernob. Former bff dj is GM there. It is a business with a c3 arm, trying to figure out how to fund their complex. Have a nonprofit manager, will connect with her. Maybe look for partnerships/collaboration opportunities. Could maybe use their space for events.
Caryn’s friend Bob is helping with underwriting.
Clair: schedule board retreat in October (weekends, add availability t by Aug. 10)
Amanda: start scheduling committee night (weekday evening) - in progress now that everyone is back, will try to get going for Oct.
Everyone: at next committee meetings, come up with a list of top metrics to share. - Amanda reviewed, committee can review one last time
Update on Birthday & EOY Fundraising
Underwriting - see above, between now and end-of-year do our best to try to invite people to gala, talk to people about donations, talk to potential underwriters. Goal to push to make as much money as possible to start off 10th year.
Gala invites - 40 tickets sold, keep inviting people, goal is to sell at least 50, already sold more tickets than last time and made more money than last time. Goal is 10K, already at about 3K. (presale tix, sales of items, fundraisers at event).
Major donors - got $7,500 donation through Ben. Catching people near the end of year. Continue fostering relationship with Ben’s friend, also with Hirsch (their philanthropic advisor), will also have Ben follow up with tax letter and in Q4 next year.
Amanda reiterates to continue fundraising.
Update on overall health of the station
When pandemic started and pivoted to remote and pre-recordig, it didn’t make sense to onboard a lot of new DJs. Haven’t been pushing too hard to bring in new DJs and keep the schedule full. As things have opened up that has changed, we have started bringing new people in. Past few calls for new DJs getting good responses. Most really good, people putting lot of effort into show concepts. Six new shows joining the schedule next week; five more in development. Some overnight time slots are available, otherwise the schedule is full. Things are picking up and people are excited. I’m excited about where things are going programmatically, a lot of good stuff happening and going to get better in 2023.
Caryn - Is alley doing any live events these days?
Amanda: No, not yet.
7:22 — Public Comments - none
Ben - croc charms campaign?
Amanda: Enough preorders to pay for charms to be made, will be using them as end of year giving incentive.
Ben - What happened to Ft. Mason?
Amanda: (for Irving background) Westfield didn’t pan out, requirements were too stringent. Ft. Mason, we suspect that when SFAI closed they didn’t want to just lease a small portion of the space. But haven’t heard back with details.
The next meeting of the BFF.fm board is scheduled for 6pm on November 17, 2022. See https://board.bff.fm for more information.
Clair ask Green Apple for gift certs for next Thurs. Raffle. Get info from Amanda.
Amanda: continue planning committee night.
Everyone: at next committee meetings, come up with a list of top metrics to share. - Amanda reviewed, committees should review one last time
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Updates
Events
Tech
Board Development Committee
Winter fundraiser review/2021 Fundraising Plan
Update on The Secret Alley
Annual report draft:
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney, Vice Chair
Ben Ward, Secretary, Technical Director
Erika Delgado, Events Director
Vote YES to approve the December minutes.
Vote YES to adopt the proposed agenda.
Events (Erika, Amanda)
We’ve set up a new form to take band submissions for future Bestie Bashes. (https://bff.fm/bands)
Q: How many people have submitted their work so far? 25 bands, so far.
We’ve promoted it in our social media, as well as email newsletter.
Tom will try to promote it to the Pops music community, too.
We don’t have a great sense of band availability right now
Taking submissions for a Valentine's Day event
We’re looking for ways to make more use of our Twitch channel with other broadcasts/content
We’re going to start sharing music videos that are submitted from like minded bands on our YouTube.
Q: What is an “unlikeminded band”? Bands that we don’t currently have a show for the genre: e.g. Jazz and Blues
Tech (Ben)
Automation reliability remains a bit wonky, but somewhat improved
Ben and BenGG met to discuss stats platform next step; we want to take over stream hosting so we can get raw stats data, but need to get a licensing reporting pipeline built first, which is a little complex.
Board Development (Amanda)
We might have a treasurer? Amanda spoke to someone who was really keen and set up a meeting for them with Forrest.
At some point we’ll need a bookkeeper as well, trying to determine if those roles are something that our treasurer candidate could do.
Amanda: We did great!
We didn’t meet the goal, fell $7000 short
We did better with corporate matching than ever before
We think that in the context of 2020, there’s a lot of competing fundraisers, “every business has a GoFundMe.”
Less engagement. Our email open rate was terrible, even high-profile targets simply didn’t open the email.
Especially in that context, moving to a model where we are less dependent on these two big peak events is important.
We finished the year in the red and had to supplement from our emergency fund. We need to look to raise $25000 more this year than last, in order to ensure we don’t do the same. We will deplete the emergency fund in 12+ months otherwise.
Q: Moving to ongoing fundraising sounds good as a strategy. What are the tangible plans for that?
Setting up a syncs with Josef to try and come up with a concrete plan, but there’s nothing immediately to show for that.
Seeking additional consulting advice.
We’ve formed a new group of volunteers to resume grant writing.
The discounted rent will be extended, but currently trying to figure out how that would be distributed with the other tenants.
If we can keep our rent at our current discounted rate it remains competitive with getting storage elsewhere. If it increases, we need to revisit whether we can keep two studios there.
Tom: Emphasise that we should consider what the absolute financial benefit is of us if we pull out of a studio.
We don’t have the financial resources at this time to consider moving/building out another space.
With trying to create a structure to have additional fundraisers throughout the year, considering the events we might organize around. Two big tentpole events, 3-4 medium events (e.g. the gala, birthday celebrations), and then a smattering of small one-off events (e.g. a video broadcast, Facebook fundraiser, home-hosted mini-event.)
Try to be flexible with time to fit around the schedules of people who would run each activities.
Tom has determined these will be named “Tinytivities”.
We want to try and fill out a schedule for these activities — each board member will try to come up with one.
How can we get more of the DJ community involved in this, especially to host Tinitivities?
Maybe use the board member ideas to kickstart launching it to the community.
Report is drafted, all board members please read it and send feedback to Amanda before Sunday.
Caryn: I’ve compiled all the feedback for Amanda’s annual review, the board just need to meet to finalize it. Booking time for Wednesday 27th to do that.
The next meeting of the BFF.fm board is scheduled for 6pm on February 18th 2021. See https://board.bff.fm for more information.
All:
Come up with a “tinytivity” idea, and when you’d be able to host it. Deadline: 2 weeks.
Review the annual report before this weekend so that it can be sent out next week. Feedback by Sunday.
Board Development
LPFM Update
KEXP partnership
Review Action Items
Finance
Public Comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Brandon Paski, Secretary, Chair of Marketing Committee
Irving Pham, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Ben Ward, Technical Director
Caryn Kesler, Vice Chair, Creative Director
Kerri O’Malley, Chair of Content Marketing Subcommittee
Absent:
Erika Delgado, Board Member at Large
Public:
Christa Hartsock
Vote YES to approve the minutes.
Vote YES to adopt the proposed agenda.
Christa is joining us today (HI CHRISTA 👋)
Leads on Art director, others
Amanda is doing a lot of the design work
Ideally looking for someone else to step into this role, offload some responsibility/conflicts for Amanda
Action Item for Brandon to check in with - Action item for Clair to follow up with Brandon.
Other needs (fundraising, HR director)
Provide blurb/description for art director or fundraising roles for others to reach out to interested parties?
Would only take a few hours a month, consistent visual language across our flyers/social media/posts, etc
Sending specs to designers and making sure they are consistent
Fundraising: $23,220 to goal
We need additional/continued help with fundraising for this effort
SFSU site meeting May 20 11:30am
Per Brian, 2 viable locations, possibly easy install?
Brian doesn’t feel super comfortable with the backend engineering work that Michael has done
Brian will be the local go-between and Michael will be the technical expert if needed
Still need to talk about pricing with SFSU and monthly rent impacts
Brian and Michael disagree about our impact on KDFC signals
Current cost - $7,000, Expected additional cost - $8,000
Brian said $25,000 was a reasonable fundraising goal for equipment, plus 1 year of rent
Future considerations, rent contract, insurance liabilities and how it affects current BFF.fm commercial insurance policy
Hamid has been pretty “chill” about the situation so far, he has had experience with cell providers and such, so is briefed with this type of rental agreement/situationship
Michael needs to go back to the FCC about a change of venue/location for the broadcasting
This is the first major contract that we need to review, so this is new territory
Ben had a question about the timing of the contract and if we were presented and how quickly we would need to respond, etc
We could bring in Alan Korn back in to review this, since he has experience with KUSF contract
Clair proposed a sub-committee to review the contract and the particulars, so the nuances don’t need to be discussed with the entire board
What FCC training would be needed for DJ’s? In-house or contracted?
Amanda has updated the handbook with FCC guidelines but basically:
No swearing
Play station ID’s (need to be formatted a certain way)
Ethan (CEO) and Betsy (director of development) to attend July 18 board meeting
They just want to chat with us and see how we do things and offer suggestions
October DJ training session
Haven’t set an EXACT date and time but possibly week of Oct 18, where KEXP DJ’s teach our DJ’s how to DJ
Chris Kellogg (Director of Programming) has a standing monthly meeting with Amanda
Brandon to fill out Fundraising Calendar with items from board retreat - Have not started, Clair did fill out some action items. Brandon to fill out Q2 - Q4.
Brandon, Irving and Amanda to meet for Town Hall - PIck a June date
Start a DM about possible dates
Calendar items - Valentine's Day Fundraiser check in (maybe for 2025)
Fundraising/Strategic Plan Dashboard
We need to revisit it and be responsible for reviewing/updating/making the changes
Plan was to have a quarterly check-in with Sara, but we haven’t even gotten there
Pick your ideal board members! Meeting Wed Mar 27 at 5pm
Need more input and discussion about desired attributes for potential board members
Succession planning
Revisit in September meeting
Update deck for Underwriting, New Deck for Major Donor Cultivation, Update General Operating Request for Support - Amanda and Clair
Annual Report- Note in calendar for Irving that says review 2023 budget, Amanda layout, Ben stats
Create social graphics for donor and underwriter decks that can be used for other things throughout the year - Kerri
Town Hall by Jan 15 (for DJs/volunteers, not other donors). TY gift or certificate for top fundraisers. - Brandon
Push to June. - decide on date and responsibilities at Jan. board meeting
Ask folks that gave a one time gift in last FY (under $250) to consider becoming Besties; ask current Besties and DJs to increase monthly contribution by $5 or $10 - ??? - Irving will claim task, (will draft template before sending)
My bad, I still need to do this! - Irving
Target meeting with three new corporations - Clair to move to Q2
Fundraising committee working on some of this, needs board support.
Start planning for hosted presentations at the three corps above, goal: engage employees in corporate giving - Clair to move to Q2
Taxes filed for 2024
April 2024 April 2023
Checking $12,263 $23,979
Savings $42,516 $25,010
Total $54,779 $48,990
Switching from Loomly instead of Sprout Social, slightly
Amanda is on vacation July 7th to 14th - NO DM’S!
Volunteer Event went pretty well
Only half of the registrants attended
However volunteers were interested and engaged (Quality not quantity!)
P&L is a publicly accessible document?
The next meeting of the BFF.fm board is scheduled for 6pm on July 17 2024. See https://board.bff.fm for more information.
Tech
Content
Others
Constellation Brands Underwriting
Committees
Matchtracks
Development Director Contract
Studio Upgrades
Mush Reflections
Data Project
Scribe: Ben Ward
Convene as Best Frequencies, Inc. Board of Directors
Present:
Ben
Amanda
Tom
Will
Tech:
13 people in the Slack channel right now.
Need to brainstorm & rank project list
Need to take inventory of skills
Web migration: Going well. Hopefully finish within 2 weeks. Currently we’re double-paying for hosting, but cost will be reduced after the change takes effect.
Data
Amanda joined a networking app (Lunchclub) to meet tech people. Met someone interested in helping us with data projects. We’ve formed a project to explore and experiment with station data.
Goals: Volunteer (Cindee) will review all the data we can get her and see what insights might be gleaned. e.g. Web logs, playlist history, listener insights.
Content
Committee met. 7 people involved.
Not really producing more content yet. Some good ideas, though.
Need a bit more a strategic focus on how the committee gets stuff done.
Committees generally: Will can help as an external moderator to help committees get off the ground. Still missing chairs for more committees to start up though.
Look to have each new board member also chair a committee.
Have we heard from them?
We have not.
Tom will follow-up.
Matchtracks provides access for LGBT artists to access free/low-cost mixing/mastering of music.
Amanda is working on a project where we use our non-profit status to handle donations for this.
Lien would manage the program, who is involved in the project.
We’d process all the money coming in to the project, w/ 7% cut for our administrative role.
We’ll be applying for some grants specifically for this project, trying to get a sense of $$$/participant to frame how we apply for those, Amanda will help structure that.
Advantages to us
Broaden our scope from Radio Station to bigger music community
Links us to established other sponsors (e.g. Dropbox & Bandcamp) which may open us up to more opportunities.
Aligned with our music/arts mission.
Risks
Time commitment from Amanda.
Two bids we need to consider.
One is a short-term (2 month) near-full-time engagement.
Another is an annual contract for ongoing strategy advice, which will involve teaching us how to do this kind of work.
Neither have direct experience in radio, but one has worked with Noisebridge so we have some understanding of the kind of groups they work with.
Amanda preference for the strategy advice for at least 6 months to get the ball rolling.
Also has experience with board development.
Also has contacts for grant writers.
We want to engage now to help with the Holiday Fundraiser campaign, although we wouldn’t expect substantial improvements until next summer’s campaign to allow for time to get educated.
We should not lose sight that we need to bring on a development director in our own organisation.
Two month engagement for a project will cost $2000. Strategy consultant will cost $8000 for the year. Not the same service, so we have to choose the preferred strategy for how we approach development.
Board votes in favour of using budget for the 12 month strategic consultant.
We’ve installed an iPad the studio for DJs playing pre-recorded PSAs, idents.
Currently limited to being plugged into AUX2 as we’ve run out of inputs on the engine.
DJs seem to really like it!
Proposal: We want to buy an upgrade 16 channel engine to give us more inputs. Forrest is getting quotes for new and B-stock. Estimate around $5000 (new)
Benefits:
Permanent connection for studio infra like iPad
New engine has more dedicated mic channels (fix mic 3.)
Unlocks doing other hypothetical new integrations (e.g. live feed from the Alley, telephone, etc.)
Board votes in favour of using budget for the new engine.
We’re at the end of MUSH. Final event tomorrow! We have made… drumroll… $50!
Lessons for next year:
Better security for equipment as it was clearly being used by others in JLS.
Keep doing it at Ferry Lawn, much better audiences than Marina Lawn.
Start later in the season as the first events were very foggy.
Be more proactive about promotion.
For the budget we had: Great job, managed to have an event every time. Bookings were good. Outlay for the equipment was a one-time cost.
We’d do it again.
Check on how many liquor licenses we can obtain a year for running events?
Can we as a non-profit get preferred access to things like block party permits?
Amanda is working on insurance.
Tom
Continue working on leads for underwriting
Verify some of the above questions about transferability of liquor licenses.
Ben
Tech: Ship the website, shut down our Amazon costs.
Get the Data project rolling
Amanda
Move things forward with Krebs
Resolve the insurance task
Will
Put together agenda for our next meeting
***
16:41 — Meeting adjourned.
January 16th 2025, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Votes on Expired Board Terms
Clair McDevitt
Brandon Paski
Board Roles to Fill
Any Other Committee Updates?
Public Comment?
Any other business?
Present:
Christa Hartsock, Chair of Tech Committee
Clair McDevitt, Chair of Fundraising Committee
Irving Pham, Treasurer
Kerri O’Malley, Co-Chair, co-Chair of Marketing Committee
Absent:
Amanda Guest, Executive Director (Leave of Absence)
Erika Delgado, Board Member at Large
Defer vote to approve last month’s minutes as we have not reviewed them. Will do this next month.
Vote YES to adopt the proposed agenda.
Brandon: Sadly unable to renew his term, but intends to stay involved with BFF.fm
Things we need to do to offboard Brandon:
Remove from protected Slack channels
Update email address from @bff.fm -> @volunteer.bff.fm
We believe that his email is used externally, so Christa + Ben to coordinate with him about how/if to change
Clair: Board term ended in July, decided to stay on for another term. Term will start now, and run through January 2028.
Vote YES to for Clair McDevitt to serve on the board for another term.
We will need to update the board terms on the website (including Amanda, who doesn’t have a current board term expiration)
Open board roles to fill:
Secretary - 1 year commitment. In absence of secretary, Vice Chair takes on role.
Christa agrees to take on 1 year commitment.
Clair Nominates. Ben Seconds.
Board votes YES for Christa Hartsock to serve as secretary.
We need to publish minutes after meetings - up to secretary to decide how to do so. Previously done via Gitbook.
We have a backlog of board meeting minutes that need to be reviewed and posted publicly
Reviewing board member roles & responsibilities:
The board felt it would be useful to revisit expectations around board membership. Included are the following:
Be available to check Slack at least once a week
Check @bff.fm email, especially now that information is public to station
Phone numbers available in Slack
Board transparency and engagement with membership
We want to encourage BFF.fm membership to raise any serious issues encountered to the board, and we’ll make sure they’re involved in conversation about the issue.
To make sure membership knows that they are welcome to attend board meetings, we discussed sending a Slack reminder the week before meetings.
Move board meetings to monthly on Second Tuesday of the month
Proposed by Ben, seconded by Clair
Board votes YES to meet monthly on second Tuesdays.
Upcoming dates: Tues, Feb 11; Tues, March 11
TODO: Update calendar event and move to committees calendar
TODO: Update website with meeting frequency and date
Kerri sharing overview with outline for the year’s fundraising messaging/campaigns.
Clair and Kerri to continue meeting to sketch out rest of year, and discussing how to build a base for engagement, including volunteers, DJs, and programming committee
Fundraising committee on hiatus until June
Meeting with gala chair, Elle, next week to discuss making the gala a sustaining subcommittee and to determine capacity for 2025 gala.
Goal to build fundraising committee with experience in development, underwriting, grant writing expertise.
Met yesterday for fourth time. Have allocated all immediate tasks as of Amanda’s departure! Group has been good sounding board, as well.
Large amount of overlap between working group and station leadership, so work is largely done. But it’s still new!
Proposal: Keep holding meetings with less frequency as open space for people that have concerns and are not sure how to address. Valuable to have space to catch, and to think about things that come up in the context of transition.
Door operator number
Access to the Secret Alley for DJs/volunteers is run through a callbox. DJ codes are managed by our software, but the fallback used to go to Amanda’s personal phone. Christa has taken over, but it is not viable to maintain.
What do we understand the phone to be used for?
Mailing: We have a PO box (Irving has access), but some things won’t accept PO box for mailing.
Backup DJ access: DJs open to answering call to let in, but not always DJ in the studio. Discussed burner phone, which operations was receptive to but we think may be logistically difficult to manage.
Governance with working group and committee leads
Board is still the ultimate governing authority.
Committees and Leadership should “recommend” to the board.
Board sets strategic direction, encouraging and empowering committee chairs to run their groups.
Will need to figure out what happens when there is conflict between vision or direction between committees. Likely a role for the board to dictate first time it happens, and determine how to handle going forward (e.g. managing via station leadership).
Amanda’s email inbox
We have received a direct deposit to checking account from mid-December from an unknown grant. Need information for taxes, and to reconcile by May.
Some accounts use Amanda’s email account, not all have passwords in 1Password, or passwords have not been kept up to date—e.g. we can’t log in to Calendly.
Clair to reach out to Amanda about grant via BFF email. Add to agenda to check in on next board meeting.
San Francisco Review of Whatever, a California LLC on which Christa Hartsock is a board member, offered a free classified ($20 value) to BFF.fm as part of the magazine’s in-kind program for non-profits. BFF.fm accepted.
The offer was raised in the #board Slack channel as an opportunity, to no objections.
Inform: In future, board members can raise a motion to take action if there is an objection about business dealings with other board members.
Irving reviews balance and expenses to EoY 2024
Updated budget coming early 2025
Promotions - partnership policy
Disclosure: Mark Pearson is legal counsel for a festival BFF.fm is promoting.
Promoter disclosed to us that there were sexual harassment allegations against a band that BFF.fm was intending to interview
What is the policy for what types of allegations would trigger?
Documented allegations in media of sexual violence
No public comment.
Next month’s board meeting:
Mark: Website terms of service update
Setting replacement dates for computing hardware
The next meeting of the BFF.fm board is scheduled for February 11th 2025. See for more information.
Group: Divide and conquer to get past Board Minutes published on board.bff.fm
All: Please review your contributions to BFF.fm and ensure you are giving at an appropriate and viable level.
Christa: Take over Board Calendar event; set up new recurrence rules.
Christa: Will update Doorbot phone to Studio Phone. Liaise with Programming Cmmt to socialize DJs knowing how to use the phone. Update
September 24th 2020, San Francisco
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Committee Reports
Ferry Building Partnership
Podcast Network Launch
Performance review planning-planning (, we said we would plan Amanda’s review at the end of Q3, which is now.)
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney
Board unanimously votes YES to approve the August minutes.
Board unanimously votes YES to adopt the proposed minutes.
Besties Bash yesterday on YouTube.
Next month’s is semi-planned with 3 artists lined up, possibly one more.
“Spooky special” for halloween.
YouTube vs. Twitch
Thinking about how to grow tech participation and distribute ownership. There are a number of distinct tech things that we do now that could have distinct owners, or and even have interesting opportunities to grow separately if they’re invested in: e.g. broadcasting, video streaming, DJ tooling…
We’ve been a bit hamstrung in the past because so much of our tech goes through Creek, which is difficult platform to extend and a barrier to entry (although, we are making significant progress in improving that off the back of the podcast work.) But some of those other areas are on different stacks, separate software, easier to take a bite of.
Flagging that our bandwidth usage is blowing up. Not very sure as to why, maybe DJs uploading higher quality MP3s? Maybe something has gotten popular? Maybe there’s a bug? We have outreach with Fastly to try and learn more.
Deferred for Ferry Building discussion
Contract came through last week. We’re there until December 31st. We think there’s a high-probability of it being longer than that.
Fundraising leaked, which resulted in rush of donations and excitement
Build-out aiming to be done for October 1st + 1 week.
Need to buy a new control surface for the old mix-engine in order to build a functioning studio.
We… launched a podcast network.
Everyone is really excited about the design, loads of upgrades to the tech that benefits all broadcasting.
Initially we have 6 podcasts in the roster, mostly already in the BFF community already.
We’ve got 10 new applications to join the network already!
We agreed back in the Spring to ensure we planned the next review in Q3, and here we are.
What prerequisites need to be met in order to conduct the review, what do we need to do to ensure they’re ready.
Goals: Amanda has shared an updated draft goals document for collective review.
What do we think is an effective way to keep on top of this subject
Amanda: I think our stated goal here should be to get more people of color involved in the station and in the running of the station. It’s not going to happen overnight, so not sure how to check-in effectively more regularly like this.
Looking to ensure we get POC mentors involved in the podcast network.
Would be good to solicit more feedback from the DJ community, and maybe consider how to have them more closely involved in the board process.
Revisit our notes from a few months ago that we should more proactively share when these board meetings occur, and share these notes within the community.
The next meeting of the BFF.fm board is scheduled for 6pm on October 15th. See for more information.
All
Read up on non-profit leadership review processes in preparation for agenda setting next month.
Amanda
November 18th 2021, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Fundraising
Open for public comment [Secretary]
Any other business? [Secretary]
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon,
Vote YES to approve the MONTH minutes.
Vote YES to adopt the proposed agenda.
Besties Bash last night. We have a bonus event with The Complex on Dec 8th, hosted by Kristin.
Make Out Room booked through March.
Giveaways are happening again. Public Works, Bottom of the Hill.
Committee met, outline of efforts, regular cadence of meetings. Going to put that into action. Brandon will share documentation with board.
Received $5000 grant from arts reopening fund. We’d applied for 2 and received less money than hoped, but see later.
Confirmed acceptance from Grants from the Arts, disbursement TBC.
Fundraiser: We’re at $650 for the Leadership Fund. Board members should look at the donor roster (before Dec 1st!) and commit to reaching out to 5-10 people. Email is drafted for you.
Each DJ has $100 goal in “Off-Air” fundraiser. About 25% participation from DJs, $2600 raised. Double what DJs raised last year, 2019 raised $3000 at this stage.
Good DJ feedback on the GiveButter platform. Also good feedback on the small goal. Some DJs just gave $100 themselves, which works too.
Released Nanosaur tee. Order deadline is Dec 1st, only sold 3 so far but will step up the marketing (Insta, newsletter) prior to the 1st.
$16,800 to go!
Lydia and Lisa will serve as Chair and Secretary respectively for 2022Q1.
App development is going great — first screenshots were really solid, awaiting first round of modifications to share hopefully this week. Aiming for beta test early December.
No update
No update.
Jenn working to resolve some compliance issues.
Non-profit status in California is resolved.
Working to get a Supplier ID from the City in order to receive a grant. Should be resolved “in the near future.”
Done. Will probably release around the end of year.
Clair has done it! Everyone else to look in next few days/before Dec 1st.
Nothing new to report.
Done. Julie will be following up with us by end of this week; had been busy with another client.
Work in progress. Will pick this up again next year.
Will try to set up something between Thanksgiving and Dec 15th.
Resolved with notes from last month.
Applied for 2 grants on October 8th. Virtual and Physical grants. (Physical, e.g. upgrading spaces for COVID compliance, etc. Virtual, e.g. expenses to maintain operations remotely.)
Virtual: Applied for $5000 for 3-camera set-up for video, plus money to hire a video editor for re-use of that footage.
Physical: Applied for $15000, Secret Alley can’t continue to rebate our rent (back to $1650/month), so want to cover that, purchase of $3000/each for medical grade air filtration units, replace Studio A PC with new models.
We got Virtual, did not get Physical. As such, want to reallocate the funding in the spirit of the grant, but to account for not getting the second grant.
Amanda proposal:
Still purchase the cameras, but reduce spend on accessories and.
Get 2 air filtration units (Studio A and B) rated for ~850 sqft (studios are < 100 sqft, but want to support use in the larger space for events.)
Reduce order on Studio A PC from 2 PCs to 1 and use old model as back-up.
Use remainder of grant money for increased rent, and flex money for events in the space.
DJ feedback for going back to the Alley studio is heavy on air filtration, so that seems like the right priority.
Clair: Support with caveat, note that it’s not usual for a grant to be this flexible with reallocation. It’s amazing that we can, but don’t assume we’ll always be able to do this. Might argue that the tech budget could provide the second PC? Agree that the live-streaming equipment is lower priority.
Ben: Would like us to more clearly articulate the use case for a redundant second PC, make sure it’s something we really need while pursuing a strategy of moving more stuff into the cloud. We should definitely replace the current PC though.
Side discussion about how the existing PCs are used, whether donated hardware would be appropriate. Outcome: If someone were to donate an iPad, that would be very useful.
Most of this was covered above under Fundraising committee.
Clair: Note that there is a second list of target donors (“Year Over Year”) in the donor spreadsheet (not just the “Leadership Fund” list) that board members should review for email outreach (The “Leadership Fund” shortlist is mostly allocated already.)
End of year coming up and no change in status at the Ferry Building. DJs are generally expressing a preference for going back to the Alley as it reopens, so we’ll monitor that. However, we still want to make use of that space, even if it’s not our main studio.
One idea: What if we moved it to share with other community radio stations to create more visibility for all?
Or, what if it was converted to be a studio for the BFF.fm Podcast Network, and help grow that?
Or, what if we installed streaming cameras in the booth and live stream special events from the space.
Action items for everyone to think about ideas for use of the space.
Ben: Do we have insight into the general FB reopening, will they be opening later, or will more events be occurring near the space that would make it more valuable next year?
Amanda: No info.
Clair: There is a new city-wide live music effort with local venue involvement; not sure if Ferry Building is part of that.
Amanda: We understand that effort to be focused on a single location, with local venues curating shows for that venue.
No public comments this month.
Clair: I’ve been hosting BYOB events on Slow Streets around the city. The last one of the year is happening on the Clay Slow Street. You should all come. Starts at 2!
Ben: Won’t be here next month as travelling for the holidays.
We’ll move the date of next month’s to Dec 13th, as Thursday is also a clash for Eddie so will consider a permanent schedule change.
The next meeting of the BFF.fm board is scheduled for 6pm on Monday December 13th 2021. See for more information.
All: Think about Ferry Building space use.
Brandon: Share committee documentation with board.
All: Follow up on fundraiser emails
Amanda: Julie PR follow-up
February 18th 2021, San Francisco
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Prior to the meeting, please add items for discussion here:
Consideration for Board Treasurer: Jenn Lemon
Q&A
Vote on whether to proceed with nomination and vote
Nomination for inclusion on board
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Tom Tierney, Vice Chair
Ben Ward
Guests:
Jennifer Lemon
Vote YES to approve the January minutes.
Vote YES to adopt the proposed agenda.
Amanda introduces Jenn as a prospective new board member and candidate to be the BFF.fm treasurer.
The following bio was shared with the board prior to the meeting:
Jenn Lemon is an experienced financial analyst, CPA, and a general ledger & financial reporting expert with over 9 years of experience in the business and tech industry. As a Senior Financial Analyst at SEPHORA’s San Francisco-based headquarters, she works on budgeting and projections for retail occupancy on a national level. Her professional interests are driven by finding cost and efficiency savings within multiple areas of the business. In addition to her work experience, she is a passionate supporter and advocate of the arts and entertainment industry. A Washington-native, she was heavily influenced by the independent music scene of the Pacific Northwest. Either through the live college acts in her hometown of Bellingham or the KEXP supported music scene of Seattle, music has played a vital role in her life. Her goal by joining the BFF.FM board is to leverage her unique talents to support San Francisco’s rich music culture through community radio.
Questions:
Tom: What led you into Finance:
Jen: Stumbled into something I really enjoy! Really enjoy solving puzzles, building narratives from data.
Tom: Are you an artist outside your professional career?
Jen: I wouldn’t describe myself as an artist! But I like to leverage my skills in places like this.
A conversation about the history of medicine and alcohol occurred. Eddie’s family owns an agave farm. Fernet was originally used to ease menstrual cramps.
Tom: What would be the first priority for you as treasurer?
Jen: Understanding where the money is coming from, which requires some clean-up, but understanding where the money is coming from and the organization’s priorities so I understand the questions that will be asked.
Vote YES to proceed to a vote.
Amanda Guest nominates Jenn Lemon to join the board. Eddie seconds.
Vote YES to Jenn joining the board.
Amanda Guest nominates Jenn Lemon to become the treasurer of the board. Tom seconds.
Vote YES to Jenn serving as treasurer.
Bestie's Bash last night. Streamed on Twitch, YouTube and Facebook. Amanda had some new information that it’s good to cross-broadcast on as many platforms as possible, so we did that this time.
Our general Facebook engagement isn’t great which isn’t good for us as we do use it for fundraisers. One strategy to raise that generally is to do a live stream at least once month.
Most of our marketing was to drive people to Twitch, and we did encourage people to converse on Twitch.
We had 155 people! At the peak we had ~90, an average of 77. By far the best one yet.
Next month is already booked. Eddie starting planning for April and May.
The new forms to encourage bands to submit themselves for events are effective.
We’ve started getting some submissions from bands outside the Bay Area: Are we open to them? Especially since there are no tours right now, we think so: Think of them as a “touring” band on the bill. Maybe one a month alongside a roster of Bay Area acts.
We’re trying to get more quotes comments and feedback about the events that we can use in fundraising and marketing.
No big updates.
Would like it if someone else could own running the video streaming. It’s not a huge job for me, but it’s a clean niche that someone else could do.
Amanda: Part of the new Get Involved page structure includes listing volunteering/committee opportunities, so we will try to more actively advertise that.
We’re one board member away from reaching capacity as-per our bylaws. Amanda continuing to look for one more person to join. Priority is to keep growing our volunteer involvement so we can meet people who can graduate into.
Two areas that would be important to have on the board: Development/fundraising, and marketing. We currently have a marketing committee that doesn’t have anyone chairing it. And while Amanda has a background in marketing, tends to do it by default. But long-term health of the organization would benefit from delegating that. That said, Development Director is the higher priority.
Caryn and Amanda met to discuss updates to the website and BFF.fm design in general. Drafted the “Get Involved” page design. Need to determine who will implement it, would like it done asap.
Would like to develop a visual system for our marketing and social media.
We’ve noted in the process of listing our Google ads that we keep getting flagged as not owning the trademark for BFF.fm. As such, we should prioritise registering BFF.fm and Best Frequencies. There’s a non-nominal cost to this of filing fee and legal rates, so we’re investigating what the best approach would be.
We have Lara Kesler volunteering to write marketing copy for us, and copy for new PSAs to be recorded on air.
Will be covered in a dedicated agenda item below.
No updates this month.
Tom: I’ve been shooting a series of videos for Pops, and I’m going to start integrating them into driving listening to the BFF Top 30 which Pops underwrites.
Responses were a little varied, and didn’t all fit the “tiny” part of the brief. Will extend this for another week after we share more fundraising context in this meeting. Fresh deadline: Monday 1st March.
Everyone got feedback in. Annual report was completed and sent out this week as a valentine to all our donors. Still needs to be shared with the DJs, aim for March 1st for that.
Amanda has put together a 2021 Fundraising plan and shares the draft with the board.
Proposing a set of main impact goals to focus our efforts:
Maintaining a full schedule (growing with 15 new DJs.)
Booking 44 bands (paying a minimum of $100 per show)
Increasing listenership (need to figure out a robust way to measure this.)
Within fundraising, donor retention is Amanda’s top priority. Want to grow retention by 5%, look to be less reactive to donations, more proactively engaged with established donors, make those engagements less fundraising-specific. Increase engagement with Besties.
The desired strategy to raise money throughout the year is represented by a full fundraising calendar.
A lot of non-profits have recurring financial needs, and it’s often it’s desirable to fundraise off the back of tangible uses of the money raised. However, BFF.fm’s financial needs are generally not in that category. The tinytivity around PPE did not succeed (raised $1), so we need to consider how to effectively tie BFF fundraisers to motivating factors. We think that stories of how BFF has impacted people could be an effective angle.
Examples of Tinitivies: Hosting a fundraiser cocktail hour and taking donations, soliciting donations on a birthday, a transactional activity like selling a T-shirt,
Besties vs. one-time donations: Last year we strategically shifted toward aiming for one-time donations rather than growing besties. We don’t want to de-emphasise Besties this year — we lost 15 in 2020, and aiming for bigger (5-figure) one-off donations has not panned out so far. Our strategy this year is “do both” and getting donations of any kind, but we want to always be opening the door to people for becoming besties, might want to have some fundraising events dedicated to Besties growth.
No public comments this month.
Amanda: Amanda is taking next week off.
Caryn: Will schedule time for Amanda’s review.
Tom: Needs to get Amanda a list of alcohol companies.
The next meeting of the BFF.fm board is scheduled for 6pm on March 18th 2021. See for more information.
All:
Tinitivity Brainstorming v2: Come up with a fundraising idea by March 1st.
Caryn:
May 19, 2022, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Events
Marketing
Open for public comment
Any other business?
Scribe: Clair McDevitt
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Clair McDevitt
Absent: None
Vote YES to approve the APRIL minutes.
Vote YES to adopt the proposed agenda.
event committee to meet regularly? Maybe get everyone together who’s booking to share info for promotions w/marketing committee, Make Out Room, etc.
Marketing Committee inaugural meeting 5/10
Meeting highlights: Action items master google doc for upcoming events, podcasts, promos anything station is doing. Getting regular cadence for email newsletter and social media. Meeting went really well.
App Launch/Outside Lands (OSL) contest recap
Clair:
GFTA application submitted
Applications for programming funds (if Ft Mason moves forward) and research in June.
Mug Swap event successful, about 30 participants, sold a couple Roll Over Easy Mugs and raised about $50.
Amanda:
New fundraising committee member: Met with Dana, a VC firm attorney. Has some good ideas she wants to explore, has a broad network but hasn’t yet struck on a company that seems like a good fit. Still working on it, thinking also about how to work with corporate culture teams at companies for entertainment or fundraising opportunities.
Need to do a Besties campaign as soon as possible. We’re down about 100 besties, our goal to get about 100 new besties.
Amanda: Need to demonstrate value add, will be natural attrition as some anchors to the station go away, if we’re able to communicate a little more effectively about what their money is going towards that may keep some people around longer.
Ben: We launched the app! Many thanks to everyone who helped with beta testing and feedback. Launch has gone pretty smoothly, not aware of any major problems. In the initial 48 hours after launch reached about 400 users. Active weekly users about 120, pretty flat 35 active users every day. Good metric in comparison to our other stream stats. On paper it looks like as many app users as previous streaming users. 2:1 allowing push notifications, haven’t sent any yet. Need to be cautious in what we push.
Music codex launched, should be good for SEO. People seem to like it. Integrated throughout creek, haven’t done promotion yet, will hold off until later in the year. Basically a database of everything we’ve played on BFF which is pretty cool. Creek now loads cover art. Attaches to codex pages, so now every new track we play has cover art, will allow us to do some customization of the app home screen now that we have cover art in our database.
The Tech Committee skipped a month. Lisa has stepped away. Lydia is now chair and secretary, needs more support so talking about how we want to move the committee forward. Met this week, think there's still a barrier to joining, and the perception that tech skills are needed when what we need is to build a community of people who can share ideas. Need to try to make it easier to participate. Getting committee schedule set is key,
Amanda: would also revisit the timing, because Fridays at noon may not be great anymore. After work may be better than midday.
Ben: will bring that back to Lydia to revisit the schedule.
Amanda: We need a new treasurer. If everyone could ask around, there’s two ways to approach: finding somebody like Jenn who is CPA or has finance experience, or getting someone without and hiring a bookkeeper. The treasurer would be responsible for oversight of the bookkeeper.
Ben, Amanda and Clair have done outreach, more is necessary.
Got everything mostly taken care of for 2022. Jen filed extension for fed taxes, Amanda got notice for city taxes. May 31 is deadline. Jen is away until end of month, hoping can sort that out.
Done, not doing the hunt, focusing our resources on other things with possibility of a smaller hunt in partnership with Vibemap.
Amanda is reaching out to Nick again to schedule a second visit.
Resolved, will reach out to Ben if there are other issues.
Mosswood Meltdown was Burger Boogaloo, The Complex is doing the livestream. George asked if we would pay for him to do streaming at the show. $3,000 for the weekend. We had earmarked money for him to stream the Besties Bash and haven’t started that yet so thought this was feasible. Amoeba is a major sponsor, and wants to run ads during the streaming. Hasn’t been any talk about how BFF is represented in this. If Amanda gets a meeting Brandon will join
Brandon, would like to know sponsor levels and what that includes.
Amanda wants to see a combination of acknowledgement in livestream and in person. Want to get DJs involved in hosting.
Clair: meet every other month instead, quarterly meetings could be too long.
Amanda: would need everyone to have access to meeting minutes, keep up with other committees.
Ben: Getting access to other committee minutes would be helpful, we can imitate when things prove effective. That would help us stay in touch and could focus on bigger strategic stuff. Could also sit in on each other’s committee meetings when we have time. Reduce the pressure on this being the one time we catch up would make quarterly viable.
Caryn, fine with bimonthly
Ben and Brandon agree.
Amanda, yeah maybe we start there. We don’t have a treasurer right now, would send monthly P&L and bring quarterly to the board meeting. Would we want a regular analytics report?
Brandon: I would love to have any analytics on listening to bring back to the marketing committee to assess what is and isn’t working.
Amanda: Brandon, could you ask Paul if he could do that?
Clair: events attendance in person v. streaming.
Bradon: could we use Zapier?
Ben: depends on data source. Also trak metrics more frequently, create google sheet with monthly data.
Clair: I have a metrics dashboard, I can share.
Ben: I would like to see what others gather. Can aggregate data thru google, PMA for app, empire for streaming, other platforms.
Amanda: tabs for board analytics, each committee to share links to minutes.
No public comments this month.
Amanda: feeling really good about the marketing committee, volunteers for Besties Bash, positive momentum right now, people are excited to connect in person. We should try to keep things moving so people have more opportunities to connect with each other.
Clair: come to Saturday’s slow sip event.
The next meeting of the BFF.fm board is scheduled for 6 pm on July 21, 2022. See for more information.
Eddie: convene events committee, Amanda send contact details to Eddie
Clair: convene Bestie sustainer campaign meeting
Brandon: Ask Paul for Google analytics, pull social analytics.
Clair: share metrics dashboard.
March 18th 2021, San Francisco
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Review Last Month’s Action Items
Tinitivity Brainstorming v2 [All]
Complete Amanda’s 2020 performance review [Caryn]
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Jenn Lemon,
Absent:
Tom Tierney, Vice Chair
Vote YES to approve the February minutes.
Vote YES to adopt the proposed agenda.
March Bestie Bash, went well. Less viewers on Twitch this time around.
We have a new volunteer to help run the event in future.
There will be another in April.
Technologically we ran 3x streams from the same source. We have the capability to do it to others (e.g. Twitter, Instagram Live.)
Creek update soon that should help make the codebase more accessible to other’s contributions.
Getting Involved Page ready to start development, pending volunteer.
No update on Analytics Infrastructure this month.
Video infrastructure is impoving well (see above.)
Made a job posting on LinkedIn for a development director
Actively looking for someone with a fundraising and development background to join the board.
No update this month.
Marisa launched a t-shirt campaign — our March tinitivity. So far today we’ve made $200. Campaign for that will last ~a week.
We’ve moved over to a new platform called Bonfire (from Teespring). It has a nice upsell purchase flow where people are able to buy
No tinitivity for April, but for May there will be a Roll Over Easy mug
No update this month.
Eddie’s idea was to set up Marisa which is already running! Ben’s idea for a “donator appreciate page” on the website might be too big for a tinitivity (again), but could be a cool thing to add to a future fundraiser.
Q: What’s the cadence for theses?
A: The goal is to do one per month, and stagger them. Some are transactional (e.g. selling a tee, mug), others are mission driven/emotive (e.g. a fundraiser for a birthday) — we’d like to have a 2:1 ration of emotional:transactional each quarter. We don’t want to have a totally transactional relationship with our listeners.
Jen: The emotional kind of fundraiser is the sort that should get people engaged over and over rather than a one-off purchase.
We would still like to figure out a tinitivity for April. We do want to get more people involved in coming up with the ideas, but would like to have more examples to point to before we do that.
Caryn: We’re ready to share the report with Amanda, will set up a meeting with Tom and Amanda to do that.
Next step after this is to set 2021 goals at the board level.
Amanda has put together a deck pitching the Scavenger Hunt to potential sponsors. Have set out 5 sponsorship levels based on some best practice advice, with an expensive top level to co-brand the event with us while covering the entire budget.
Working with a graphic designer who might collaborate on collateral for the event (e.g. maps), who is also reaching out to potential sponsors.
Working with Clair to approach initial possible sponsors. Clair working on less formal version of the pitch letter that will be distributed to DJs for wider community to use for outreach. We want to complete “warm touch” sponsor outreach by the end of April, so we can call it early whether to go ahead if we don’t get the sponsorship we need. Have been advised that we should have a 6 month lead time before the event to gather funds from corp sponsors.
Sometime in 2022 — possibly 2021 — the FCC will be taking new applications for LPFM frequencies.
The application window will be announced by the FCC, 1–2 weeks long. During which time we can apply for a spot on the spectrum. From the information available, there is a frequency available in the vicinity of Ocean Beach. Right now, there are no frequencies available in the Mission/Downtown area at this time, but we’ve been advised by engineers that this is fluid.
After applying, if we’re the only applicant we’re automatically accepted. If there are others running, there’s a 30 day window to file a petition to deny the competing applicant. Ultimately, a points system determines who wins: By our self assessment we already have 5 points (maximum score.) In the event of a tie, a time-sharing agreement can be negotiated between the competitors, to combine for a maximum 15 points.
If, after all that, we would then be given a permit to construct a radio tower within 3 years. That requires working with an engineer. It’s recommended to start working with an engineer early, and we have contact with three potential people. In turn, one of those is extremely well regarded and significantly boost our chances of success.
The earliest we would be on air would be 2025/2026. So, discussions over how this might change how we do things don’t need to come to a head any time soon (e.g. not broadcasting profanity; but we also don’t have to broadcast exactly what we broadcast on BFF.fm — and depending on the sharing arrangement, might not even be able to do that.)
Further benefits:
“Be a real radio station”, for those who care about that.
Reduced licensing fees as we’d be a non-commercial educational broadcast.
Q: Are there any major competitors already known?
A: Not that we know of. Q: How much does this cost?
A: Filing/engineer fee can be in range of $1500–$3500 to apply, can be fees for scouting to find a location, but we’ve been able to get some pro-bono assistance with that already.
Costs around finding/putting a tower in San Francisco is more amorphous. e.g. Putting something on Sutro Tower is ~$2500/month. Other times you can get a transmitter on a cell tower. Dublab in LA has a transmitter on a hill in someone’s backyard.
There’s then some ongoing costs to maintain filings with the FCC and hardware maintenance with the engineer.
Start-up fees for actually getting on the air are really hard to estimate without specifics of transmitter location and so on, but maybe in $25k–$50k range to get on the air? We’ll need to plan for growing the scale of our fundraising accordingly.
If we get a signal, it opens us up to further coverage via repeaters around the city. That’s in ~100k-territory.
Amanda: Of the mind that this is worth pursuing, and not the end of the world if it doesn’t work out.
Jen: Getting a better cost estimate would be good, but that leads to making a multi-year financial plan
Ben: Given how open ended this is, no reason not to explore it. Obviously requires a step up the rungs in terms of financial operation, but that’s not misaligned with the existing plan. We do already have one big multi-year goal to get our own studio space that also requires significant financial stepping up. Is there any danger to pursuing both?
Amanda: No — in fact, I think they could inform each other (e.g. looking for a studio space in the same part of town as our signal, acquiring a building that we could put a transmitter on top of, etc.)
In 2019 we did a 3 year strategic plan. The fundraising aspect of that has fallen very short (e.g. this year was planned to raise $250,000). We should consider how to get realigned. Maybe “pretend 2020 didn’t happen”, or otherwise revisit the plan and extend it beyond the original window and do the next full scale strategic planning in 2022.
Means we can focus on meeting our core mission and making up the fundraising shortfall.
No public comments this month.
Ben’s new glasses look good. He has aged and now has to have a dedicated computer prescription.
The next meeting of the BFF.fm board is scheduled for 6pm on April 15th 2021. See for more information.
All:
Action Item: Include “Review the Strategic Plan” in next month’s agenda — everyone should review it beforehand.
Contact Amanda if you have sponsorship ideas for the scavenger hunt
Attending: Mai Le, Amanda Guest, Eddie Codel, Noel von Joo, Tom Tierney
Convened at 7:51 PM
Item: vote on Will to join the board
Mai: He’s a PR professional, has worked on PR for solar city. He has contributed to the station.
Amanda: It would be good to start the newsletter up again
Mai: He also contributed to the kickstarter.
Tom: Negroni week was not terribly successful; we took $100. A check was delivered.
Will arrived at 7:55 pm.
Amanda gave a brief introduction on Will’s credentials
Will: It’s a source of new music, which is pretty stimulating. It’s nice to find older things and new music as well. Communications is an area that he has experience in. When he worked in solar, he focused on several states. One component of that work was building an email list of contacts in the various states. It would be interesting to build an email list, which could be used for fundraising. If it was him, he would open that email to see a source of new music and upcoming shows. For a fundraising push, an email list would be a component.
Attending - Mai, Noel, Eddie, Will, Amanda, Forrest, Ben
Not Attending - Tom
Guests - Ian, Luke, Chris
Convene - 7:32 PM
1st Item - Intern Program
Luke and Chris approached some colleges about having interns for the station. They have been doing guest segments for the last few years. This has been very valuable, one way to expand is an internship program. Luke is interested in that program in order to give back
Copy wrighting, social media,Research production. In California, internships have to be for academic credit or pay. BFF can’t pay at the moment. Luke emailed some professors and got quite a big response. He asked for more information and they reached back out and said internships run for 60-150 hours over the summer, or about 6 hours a week. THe topics would be around writing, segment development, and interviewing. The primary area would be segment development. There are also opportunities in social media outreach. It would be managed by Luke and Chris, station uncles, they see themselves as fairly responsible, and would like to be a test case for something like this and would like to be able to help expand this area.
She’s interested in helping mentor people in the BFF community to learn data science skills.
Maybe try to kick off projects like a “Year in Review”
Ben is working with Science Hack Day Organisers to have BFF data included in the program.
Review Agenda & Vote
Vote to approve previous minutes
Committee Updates
Review Action Items
Board Development: Ben Ward board term ends March 2022
BFF.fm Satellite Studio
Discuss phase out of Ferry Building studio by March 15
Review new opportunity at Westfield
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon, Treasurer
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Secretary, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the January minutes.
Vote YES to adopt the proposed agenda.
Besties Bash last night.
Make Out Room next week.
Bands seem to be getting less fearful of COVID, so starting to book out Make Out Room again.
Haven’t followed up on Wholesome Twee Fun yet; but thinking about whether we could combine that event with Mission Bowling Club.
Giveaways with Bottom of the Hill.
Fillmore reached out so working with them on giveaways too.
Pair of VIP tickets for Outside Lands which we can use as part of the app launch marketing.
Not pursuing a city grant RFP from Office of Economic and Workforce Development later this year as we think it’s not a good fit for an organization of our small size.
Raising $10,000 or more gating the Scavenger Hunt this year.
Grants for the Arts filling out specifics, filing rent and salary in one go to expedite the request.
Someone has applied to join the fundraising committee via LinkedIn! We’ve started advertising looking for people to join.
App development is rolling along: Fixing more bugs than we’re finding, which is good news! Redesign of front-page and re-structure of content mostly implemented. Will look to have PMA schedule training for the back-end in a few weeks.
Committee met last month and mostly discussed how to improve our redundancy and coverage for tasks, especially station engineering that Forrest owns. Revised our tech catalog spreadsheet to capture who owns something and who is a backup for it, can use this to identify new volunteering opportunities.
Also on the agenda for the TC this month is a desire to discuss how to better make visible in-progress tech projects.
Reconciliation and budget not done yet as very busy with renewals with CA.
Pulling together information for California to file our 2016–2020 renewals.
Clair: Will do a birthday fundraiser in May
Ben: I have a t-shirt design that’s been sitting around in Sketch for a year so I’ll share that for consideration.
No notes.
Canceled. Redundant due to the studio changes discussed below.
Covered in Tech Committee update.
Weekend of the 17th is definitely the better date. Confirmed that we want to raise $10,000 as a minimum in order to proceed with the event.
Amanda Guest nominates Ben Ward for a second term. Jenn seconds.
Vote YES to for Ben Ward to serve a second term as Technical Director until March 2025.
Ben has also served as secretary for the past 3 years, and having established much of our process we have today for publishing our minutes and the board’s online presence at board.bff.fm, would like to relinquish that role to another. He took the role slightly by default when he joined the board.
He notes that 3 years was a long time, and it’s not necessary for the role of Secretary to be tied to a full board term and could rotate every year instead. Does recommend that it needs to be a persistent role to be effective.
Clair volunteers, Ben seconds.
Vote YES for Clair to serve as secretary for the next 12 months.
Met with Westfield to discuss fundraising, and surprisingly they instead proposed offering us a retail space!
Considering whether this opportunity might be a better option for our second studio than the Ferry Building.
Very large 1800 sq ft.
There’s a lot of storage.
The specific unit is a former Bose store, so already outfitted with some soundproofing and dampening.
Since then, coincidentally, the Ferry Building approached us to discuss ending our arrangement there, as they have growing demand for paying tenants. That’s not a huge shock, and somewhat aligned with our expectations, albeit a bit sudden.
Westfield could be a really cool opportunity, really fun project. Do we need a secondary space? What would we use it for?
One idea is to partner with other local businesses and share use of the space: e.g. work with indie record sellers, install local artists. Westfield apparently don’t care how much noise we make, so we could potentially use the space for performances or recordings. Could charge some rent to those partners.
Could we set up a podcast studio? Could partner with the Bespoke co-working space across the hall where apparently there is demand for a studio.
Rent would be $1/month, but would have to pay utilities. 13 month lease.
Q Caryn: Would we need permits for any of these ideas?
Amanda: We would be allowed to use the Mall space for extended things; e.g. performances.
Q Clair: We would have all-hours access to this space?
Amanda: Yes, if we wanted to.
Q Caryn: Is there a real lease? Could we be kicked out unceremoniously in October on something?
Amanda: We’d have a real lease for 13 months and could then renew for another 13 months. The spaces we’re being offered are also in one of the quieter, less trafficked areas of the mall so expected to be lower demand for richer tennants.
Q Clair: Did they explicitly say we can sell things? We should get that in writing to ensure we don’t run afoul of other tenants.
Q Caryn: Can we sell booze?
Amanda: As a non-profit we can get single-use alcohol permits, and would be able to use them in the Westfield space.
Clair: Possible concerns are similar to people’s concerns with the Ferry Building: e.g. being downtown, security concerns, can people bring bikes in? People who weren’t big on the feel of the FB are going to have the same feelings with the Mall. Also, we’re still in a public health emergency, so is it viable that people are going to feel suitably isolation from the mall crowds and being indoors?
Clair: Would people already in our Podcast Network be interested? Would a studio be a way to grow the network?
Amanda: Definitely cool as a thing to offer.
Clair: Do we have start-up costs?
Amanda: No, we’d have to fundraise. But that depends on what we’d want to do with it.
Ben: I think generally it’s really interesting. Having 13 months committed is good, since we can be sure that whatever we put into it will be assured for that time. Flipside: Do we believe we’d be able to make the most of the potential of the space given our current volunteer levels? It seems really cool, but it would also be sad if we get 6 months in and aren’t making anything of it. Can we be confident of achieving something?
Jenn: I love the price! Share the other notes about the safety questions; that part of SF has been a bit suss during the quiet period of the pandemic.
Amanda: Given the price, we could just take the lease and use the storage!
Ben: Even if we don’t have plans to put radio in the space, we could do an ATA-window style thing, offer up the windows to artists to put installations in the frontage. We should understand if there are any “content standards” or the like from Westfield for art installed.
Ben: Given our experience w/ Ferry Building, some +s, some -s, the slightly abrupt way it ended, are those risks repeated in this new space, do we have to accept some of the same unpredictability?
A: We would be working with Nick, who was the original person we worked with at FB. Doing this brings us back to the relationship we intended to have with the Ferry Building, so having more of a relationship beyond just using the space — and even if we don’t take this space, Westfield are interesting in BFF DJs playing in the space 3 days a week. (e.g. Turning the old information booth in the mall into a DJ booth.)
There’re also elements of being able to get involved in music programming at the mall. We would also like to ensure that BFF gets some money for our DJs playing, in addition to paying the DJ themselves.
Clair: I think it’s a good idea, if we’re focused on getting revenue through it. I love the idea of gallery space.
Brandon: Also like it. The price is right! Lots of potential for pop-ups.
Amanda: I love the ideas, love the idea of bringing other people in for pop-ups etc. I don’t have the business skills to know exactly how to proceed: How much do we charge? How do we help underrepresented people get opportunities to share in the space?
Next steps: See if there’s a time that we can all get together and tour the space, meet Nick, get more than just Amanda’s perspective on the space.
Clair, Ben: Can we get longer than 13 months? If Westfield don’t think they’re going to see normalcy return for 3 years, so can we get 24 months out the gate?
Counter points: It’s the mall. Is that weird?
There’s a cool marketing/storytelling perspective that BFF keeps getting offered these kinds of opportunities, and bigger each time.
We’ll move out of the Ferry Building on March 11th.
No public comments this month.
None.
The next meeting of the BFF.fm board is scheduled for 6pm on March 17th 2021. See https://board.bff.fm for more information.
Ben: Write up the Secretary runbook and hand over responsibilities to Clair.
Clair, Brandon, Amanda: Talk about sponsorships
All: Test the BFF.fm app!
Amanda, Jen: Meet about revenue opportunities for Westfield DJing
Amanda: Arrange meeting time for the board to tour the Westfield space.
Tom: When you were doing the outreach, was it mostly online?
Will: Yeah. With the current political climate, emails count for a lot. They know exactly how many of their constituents responded.
Mai: Emails are the most effective form, since you know who has opened it, and you have it in writing, but it is immediate.
Amanda: I have an artist friend who has an email list as well as Facebook events. She gets a better response from the email list since the people opted in, rather than getting caught in the broadcast.
Eddie: The tabs in gmail help, because it keeps you in the same mindset.
Will: it’s interesting to do A/B testing for subjects and graphics.
Amanda: My company did some testing for the inclusion of emojis. Our audience is older, so it didn’t work.
Mai: We did that with collections, and emojis worked, but I felt it was unprofessional.
Will: it’s possible to test all of these approaches.
Amanda: The other thing with email is that it isn’t shown to the user by an algorithm like Facebook ads. They get an email immediately and are more apt to respond.
Amanda: how would you fill the email list?
Will: we can do some facebook advertising, but I’m not sure of the appetite.
Amanda: We could add the DJs and get them to forward information to us.
Mai: Have you heard of the Skim? There’s thing called a skimbassador which we could try to get added.
Will: I know you said you did contests. What if in order to join the contest, you gave something?
Amanda: That’s illegal. But we could hold some tickets to only be given away to newsletter subscribers. We could work it out with the promotions team. When we used to do giveaways using woobox, we collect emails and ask them if they want to be added to the list.
Forrest: we used to bring a signup sheet to shows, but since we didn’t use it for anything, we stopped bringing it.
Tom: You used to bring signs and everything to Pop’s but it doesn’t seem like you do that anymore.
Amanda: We tried to do that for Loud and Local, but with the Warriors game, it was too hard to put anything up in there.
Will: I also won a contest before, so I know how that process goes. It was for Phono Del Sol.
A vote was taken. Mai nominated Will for the board. Amanda seconded, the ayes were unanimous, with Ben abstaining due to absence.
Amanda: At the end of the year, we will revisit the board positions. Amanda is the Chairperson, Forrest is the Vice Chairperson, Secretary, and Treasurer.
Fundraising
Amanda: Since the last time we met, we launched a new monthly bar night at pop’s. Loud and local is curating the bands that participate in that. It’s free to enter the bar, but we are asking for contributions at the door. The last event was the same night as a Warriors game, so we weren’t able to set up and collect much at the door. However, the bar did have a good night, so we were able to get some money from the bar.
The other thing that happened is Forrest got a year older, and donated his birthday to BFF, and collected $750. Facebook charges 5%, which they use to bubble the notification to the top. We got approximately $700 from the campaign. These funds will be used to fix a few things in studio B.
The other thing that wasn’t part of the schedule but came up is that Helen came up with a new shirt design, a bat with a crystal. We earned $571.32 from the first round, and have started another campaign. It was low impact, Amanda set it up and put a few facebook posts and tweets out. Some people complained that they hadn’t seen it the first time around, so she reopened the campaign. We will order some to have at the birthday, but these are all printed on demand so we don’t currently have a surplus.
So far this year, not counting the facebook gift, we raised approximately $3960.05, and have a recurring donation of about $280. I’d like to see more recurring donations, but our goal in May was to get $200 to cover the rent increase, which we made. We also have a little cushion to cover a catastrophe. Last year our board died and it cost us $5000 to replace it. I’ve also been working with individual DJs to try to convince them to move over to the subscription. Most people who weren’t paying had the money, they just forgot and didn’t want to set up the subscription. New DJs are all set up with the subscription, but we have a few holdouts. DJs pay $50, some people don’t pay, some pay too much.
This past month, we had Negroni week, which raised $140.00. Tom also suggested creating a signature cocktail, which needs more discussion.
The pop-up beer garden didn’t come together, since everyone has been busy this summer. However, we will be meeting with Luke Spray, the Portola corridor manager, and we will be visiting the Jerry Garcia gardens. Someone cancelled an event on September 12, and BFF may be able to get it. We are going to meet, look at the site, and discuss. There isn’t any power or amplification equipment, we can rent it for a current estimate of $1200. The city has some money to support these events, but it’s unclear how much they will be able to contribute. We are also considering a shuttle to the event, or another goofy transportation option.
Mai: I used to go there when the Mission Creek Music Festival had shows out there.
Eddie, Will, and Tom think it’s pretty far away.
Noel: I know someone with a bus, which may be an option. Maybe meet at Pop’s to get a drink, then get on the bus.
Mai: The only thing is keeping to a schedule, because people get screwed if it runs behind.
Amanda: you could do a dry run, or a few loops at the beginning and a few at the end. The TIMF boat required people to reserve slots in advance.
Mai: I just read an article about grand Fails, so I am concerned about potential risks.
Amanda: If it seems like it’s a go, we’ll have to book another event. The birthday party is Sept 3 at the Elbo room.
Also, did I mention the tapes last meeting?
Forrest: No, that happened right after the last board meeting.
Amanda: We had a booth at the bay area music festival, which wasn’t well attended, but we entered the raffle and won a free tape series. The company would like to eat the production costs for another run, but the ones that we won as the prize will be 10 tracks, free to the first 100 people at the birthday show. All of the tracks are by BFF DJs or people who have been to other shows. The tracks include some pre-release tracks that will be out once the tapes come out, but they will at least be fresh.
For the birthday party, we are still working the artist lists. We’ve approached the Shes, we know the manager. Soar is really popular, but was unable to do the show. Many people are out of town for labor day vacation, and a lot of bands are on tour.
Listenership
Amanda: the last item on the agenda is raising the listenership. I don’t think we’re done with Fundraising, but we’ve accomplished a lot this year so far. I’ll provide updates and take comments, but now I’d like to shift the focus to increasing listenership. If we can’t get good metrics, we could try to get the brand out a bit more.
Noel: The sign may help.
Mai: I’ve already set it up but haven’t showed it to anyone, but I’ve set up Social Listening. When we start doing new things, we can see where we grow.
Amanda: Even if we can’t measure listeners, this tool will let us track who is talking about us, and when they are most likely to retweet us.
Mai: I’ll set up an account with a tool I have access to.
Will: how far are we from knowing how many listeners we have?
Forrest: Our website and streaming server both have stumbling blocks. We may be able to get those numbers from AWS and Google analytics.
Amanda: right now we have google analytics but it only captures the front page, and doesn’t include the player. A few of our DJs are working on a redesign. The target was originally about now, but everyone has been busy this year. The new target is for our birthday.
Will: that won’t have the functionality of tracking listeners
Amanda: it won’t have perfect insight but will have much better google analytics
Eddie: Is there any way to know from the stream itself?
Forrest: The stream aggregators rebroadcast and don’t show those numbers to us. For example Tunein and Soundtap don’t share our total listeners at any given point.
Eddie: It may be interesting to include a survey in one of the emails - “how do you listen to our stream”
Will: is it illegal to answer a survey to get a giveaway?
Amanda: yeah, I actually won an ipad that way
Tom: Does everyone use tunein because it’s easy to use?
Amanda: Our website is responsive, so it looks great on the iphone. But some people just want to download the app. Also, the stream doesn’t automatically restart. If you lose the connection, it will just stop.
Forrest: There is an iphone app under development, but I haven’t had a chance to finish it.
Amanda: There is definitely room for high tech solutions, but I’d like to promote some low tech solutions. For example, someone discussed wheatpasting or postering around the city.
Noel: It happens all over the city, the only drawback is that it gets pasted over if you don’t keep up on it. You should talk to Cody about some ideas.
Forrest: We also set up a street team, but then someone has to be in charge of it.
Amanda: Someone even said they would put up posters and asked for them, but they never got used.
Noel: If they aren’t dated, they can be up in coffee shops for a surprisingly long time. The Jejune was up for years.
Will: Four Barrel did mugs with the baristas on it, and in sort of similar way, the Djs are the ones you spend time with.
Eddie: What about BFF trading cards, with all of the DJs?
Noel: Mike at Fayes does those. I have a contact with him.
Amanda: Roll Over Easy does Coffee Sleeves and just pass them out.
Tom: Also bar coasters would be a good idea. Most bar owners are always looking for coasters. I’ll talk to my resource.
Noel: Maybe a beer quiz on side or fortune?
Tom: Or a giveaway?
Forrest: The only problem is that it becomes dated.
Tom: A thousand only lasts a week, so they won’t stick around.
What other small items could we get in front of people?
Matchbooks?
Condoms?
Do we know any shopkeepers in tourist areas? Since we are international?
Amanda: I’ve been wanting to do a popup.
Mai: Do we know the news grandstand people?
Amanda: We know Courtney, she wants us to do the pop up.
Forrest: I’d like to spend money on a travel battery pack for putting on an event like sunday streets.
Amanda: I’d like to get into the ATA window if possible.
Forrest: we have a loose partnership with Out Of Focus.tv
Mai: would ATA do something for our birthday?
Amanda: That’s sort of what I was thinking, I just need to get in contact with them
Will: What was been the experience at having a presence at various shows?
Amanda: It really depends on the show. Strangely the best show we’ve ever done was this band in town from Estonia.
Mai: I set that up!
Amanda: Yeah, we sold like 10 T Shirts
Amanda: Our listener base is roughly 21-35, but in the bay area they don’t have a lot of cash to throw around. KUSF has listeners who are much older, but they have much deeper pockets. We can expect $5 a month, but they have some people who would give hundreds a month.
Forrest: I liked the idea of having special member benefits, like a high quality stream, or early access to the giveaways.
Amanda: Something we have talked about was locking down the archives to the last episode or two weeks and then only grant access if you become a member.
Part of the redesign is to make it easier to find the archives.
Eddie: I’ve noticed that the DNA lounge is now on the Internet Archives - all of the video and audio gets stored. Is there any way we can move our archives there?
Amanda: Can you ask them? Maybe we could just give them stuff?
The meeting was adjourned at 9:26 PM.
Will Craven: [email protected]
Luke believes he has the availability; he’s an independent contractor, and Chris works close by the station. In terms of contact, many things are online so that may provide more freedom.
Mai hasn’t worked all online, but has concerns with that approach. Do we have insurance? Everyone is a volunteer so we may not have needed it before. If something happens, how are we covered?
Luke says they haven’t considered that, but there hasn’t been any incidents since the station was started. He’d like to be a test case and consider these items. In terms of why an intern and not a volunteer, there’s more accountability. Also, it would be easier to recruit. I think the benefits outweigh the potential risks.
Amanda wrote a recommendation for Britt to get into audio school, and she wasn’t an intern. As Mai said with the time, Amanda is more concerned with the additional workload. She would be looking for more time breakdown - this many hours per task, and which tasks. For example, creating a segment - how long does it take to create a segment? How many segments would we need. There doesn’t seem to be much barrier to entry to just go get a snowball mic and produce a segment.
Chris learned about radio in college, and was an intern. He found it useful for learning how to communicate. But it was an iterative process, they had to learn about how to run the project. We are the leaders (in his opinion) for community radio in SF, and I think we can share our expertise with the community.
Amanda is concerned with how high level this conversation is.
Luke would have agreed, but the professors have said that is tends to be a case by case basis. They don’t seem to expect a week by week plan. They wanted someone to attend a class to learn what the class is about.
Mai is worried about the copy writing aspect - there doesn’t seem to be much for Roll Over Easy.
Luke thinks that there would be opportunities for other shows to use the copy.
Mai, Will and Amanda are a little concerned about the term copy writing. Luke and Chris meant script writing.
Eddie wants to know what the downsides may be to the show and the station.
Luke would think that protecting the reputation of the station would be primary, but he thinks they are well suited to taking on this task.
Mai is a little concerned that if any slack needs to be taken up that it would be on Amanda to take on those tasks. Are you prepared for the entire period?
Chris doesn’t believe that they were gone for three weeks at a time, and that they have missed less than 10 shows by estimate. They are also trying to book out guests for months in advance. They usually lead by three months.
Mai do you think you’d need any support outside from the two of you?
Luke I don’t think so other than Amanda, we want to help the station grow so I’d like to include Amanda.
Amanda - you mentioned that you have experience with volunteers, but what about interns?
Chris - at KQES, I was asked to lead the interns, and had to create a communication plan.
Amanda - What type of people were interns at that station?
Chris - mostly college students, but some were a little older. 40-50 interns (dozens), booking hotels, working with director of promotions. The intern at my company for the last two years reported to me.
Noel - One of the risks is that we may not meet the academic requirements?
Luke - Are you getting academic value? Are you doing an intern’s job or just doing an assistant’s job?
Chris - Communication with Professors is crucial.
Forrest - We’ve talked about the high level, given the ideal scenario, what’s the target at the end of the summer?
Ben - We’d probably need pre-defined tracks. A professor may want to know ahead of time what they would be learning.
Chris - Less podcast production, more radio, planning events, writing scripts.
Luke - you do a recurring segment every week, plan a new segment once a month, book guests, plan events.
We are over time for this segment.
Mai - would be interested in knowing more - we may not know anything until it’s over, but would you be interested in a retrospective or debrief? Some sort of reporting?
Luke - if you want to create standards for further reporting, we can set that up. Let’s have a conversation about it.
Chris - Let’s make this a communicative process.
Mai - Do we have a lawyer?
Forrest - We do, he’s on retainer
Luke - when we discussed this with professors, they weren’t terribly concerned.
Amanda - because they wouldn’t be responsible.
Luke - but beyond that, we would need to explore.
Noel - We should try to get someone older, because this space is safe but isn’t foolproof.
Luke - Most of the people seemed senior level, at least junior.
Next Item - Prospective board memb er
Ian - if you don’t know me, I used to be a DJ called nick noir. A blues/oldies show on friday nights.
Ben asked to be shown Ian.
Ian - I stopped doing a show this year, but I’m still very interested in being a part of BFF. I’m a member of the arcade and secret alley. Amanda suggested that a prospective board member should bring a skill, so. For some years now I’ve been involved in video monetization - sony, other large brands. I don’t think we have a user acquisition strategy - we don’t have google or facebook ads to try to drive new listeners.
Amanda - we do, but it’s all been me. People here may not know this, but we have Google for non-profits, which includes a $10,000 per month ad grant. We haven;t been using it.
Ben - let me have access to this!
Amanda - so it may not seem that we have an ad budget, but we do on google.
Ian - on Google, it’s all about managing specific search terms, like finding people who are interested in community radio. And similar areas. If we did have a budget on facebook, we can drive users that way. There’s also opportunity to drive users to other shows, what would be called house ads. I understand we have the ability to play pre-roll ads. That may be useful to keep users listening more to other shows. There’s also the ability, if we want to monetize the site to add paid video or audio ads. I’d be happy to run that part. There are audio only DSP demand side partners that would aggregate advertisers.
Eddie - what do you do for fun? I do improv at endgames at stageworks. They aren’t a nonprofit - they are a for profit improv theater group, and have shows 6 nights a week. I’m auditioning for a herald team.
Forrest - would you like to have any board positions in 2018?
Ian - yes. Treasurer or secretary sound good.
Amanda - What treasurer entails is mostly just issuing receipts.
Mai - normally the treasurer would run quickbooks.
No other questions were raised.
Next Items - Year review
Starting Balance - $6,311.79
Revenue - $25,665.51
Expenses - $18,117.68
Ending Balance - $13,815.32
Current Balance - $19,100.95
Mai- we should mention that Ian did contribute $3,000.00.
Amanda - we made about 14,000 in the end of year fundraiser. She didn’t bring her laptop, but she made a chart. In 2015, we raised $16,000 total in the year. In 2016, we raised $8,000 and in 2017, we raised $18,000.
Ben - is there a reason for the dip?
Amanda - in 2015, we did the kickstarter. In 2016, we did a year end fundraiser because the board died. This year, the board gave significant amounts as well.
Forrest - the long term goals are for Amanda to be paid, salary for station managers in SF is approx. 100k. Also building more studios or buying the building. This is more nebulous.
Amanda - I’d like to have more money in the bank in case of emergencies, pay for our own insurance. For fundraising in 2018, I’d like to revist doing another fundraiser in the spring, but rather than setting a monetary goal, set a number of monthly supporters. Maybe something like 50-100 recurring donations, some of which would be $5, some may be $50. That would allow us to ask for less DJ dues. At some point, we’ll also hit a threshold where we will need more money for royalties. As we grow, the royalties will be a multiplier.
Eddie - that would make listenership numbers more important.
Amanda - it’s dependent on several things, and revenue may be more of a driver. On a related note, I spoke with simple radio today and they have some questions on which analytics are important. They were surprised because we look like a mid tier commercial station, and not a community station. We get approx 550 unique active users a day on their platform. This adds up to 16,000 listener hours per month. We knew that the number was more than zero, we hoped it was more than 100, but this is good to hear. They are trying to differentiate by working closer with smaller stations to monetize. We are going to be working with them to put a pre-roll and then share the profits with us. Tunein already does this but doesn’t revenue share with us. It may be good to do this, and keep our platform ad free. Another area they are interested in was building a website, but ours was just redesigned. We had two people from really impressive organizations help us, and they said that the platform is the hardest. We mentioned creek, and they seemed interested. This may be beneficial for us, as creek would have more resources to assist us. The biggest challenge I see is that we are on all these platforms, like tunein and simpleradio, but every listener they take away reduces our ability to know our users. They are going to try to run a report about us as a gesture of good faith. I mentioned that it is important to have a platform for analytics for us.
Ben - did you just get the number of listeners or other statistics?
Amanda - they only gave us numbers, but she did say they would run a report and see what other sorts of information they can share with us.
Ben - time spent on site is a killer statistic. That would fuel a lot of advertising dollars.
Eddie - Demographics?
Amanda - I’m too worried about that, but know generally 21-34 yo are our prime audience, 60% female, 40% male, fairly affluent.
Noel - Financially, are we looking to hire Amanda first or have DJs not pay dues first?
Amanda - dues would be the first thing. If we generated about $30k per year that would allow us to have the DJs become members.
Mai - we should probably decide as a group, but if we want to raise more money, we may need a development professional, not a station engineer. When I was a development person, I raised 5x my salary, so I could guarantee my position and several others. We can’t guarantee ongoing revenue without someone who can see how that is going.
Amanda - I think that makes sense. The question is how do you set something like that up. Like you wouldn’t work for free until you made your salary.
Mai - When I worked at bike coalition, someone wrote a grant and they were able to hire me, then I wrote a grant and that drove further growth.
Amanda - then the question is how do we locate and apply for that first grant?
Mai - or how much do we need to raise to get someone to write that first grant, like hiring a development person on contract, or contingency.
Amanda - I’d be happy to put money towards that, it’s more of a question of finidng that person.
Noel - would a lawyer be a good addition to the board?
Forrest - it’s a sign of dysfunction that Forrest has all of the positions on the board and am critical to the operation of the station at the same time. One solution is to get more board memebers.
Eddie - on that note - I could help with technical issues.
Forrest to add him to the [email protected] list and slack.
Amanda - many of the items are pretty simple.
Noel - would it be OK to have more remote board members?
Amanda - it would be preferred to have them physically at the meetings.
Noel - I have some lawyer friends but they are all in Santa Cruz - I have someone in mind in particular.
Mai - it would be nice to have someone occasionally help us, but they may not need ot be on the board.
Amanda - I don’t have the schedule in front of me, but we have a few new studio B DJs starting. We are 12 shows away from a completely full schedule.
Noel - how do we do the full moon show?
Amanda - we talked to the full moon show about that. We have a show that only plays on the night when there’s a full moon. It used to play when there wasn’t another show, but the schedule is filling up. We spoke with them, and they are going to be permanently removed from the schedule, but we will continue to get new episodes, and their show will still exist and get promoted from our front page every time a new episode comes on.
Mai - I’d like someone to help with my show.
Amanda - I talked to Emma Silvers, who is a freelance writer. She’d like to do a show but every week seems like a lot. I’ll put you in touch.
Vote: Ian to join the board. Forrest nominates, Mai seconds, passes by unanimous vote.
Discussion: Internship program
Proposal - discussion shelved, get a lawyer, get more details, get insurance.
Will hopefully share bio and LinkedIn info with rest of the board soon.
No selling things! (Payloa)
Amanda talked with KXSF but they haven’t documented anything 🤷
Follow-up on anti-racism discussion; reflections, ideas (Last month’s notes.)
Ben Ward, Secretary, Technical Director
Initial stats were that we had less viewers on YouTube than we had when we did it on Twitch.
Some anecdotal feedback that Twitch is preferred.
We have some money leftover for the build-out.
We’ve been DJ’ing at the market and feel pretty confident about the amount of foot-traffic, Ferry Building estimates a substantial attendance for the market.
PR: Will dovetail with a PR push for a new market that’s launching.
We got a media contact following the fundraising tweet, plus we’ll be in the Ferry Building tenant directory and on their website.
We want to keep the physical space activated as much as possible: Considering ways it could be physically occupied, live DJ sets, etc. even if a show isn’t airing live from that space.
We’re still determining the schedule for occupancy (e.g. aiming to have live-DJs in the space between Xam–Ypm.) Lots still to be figured out. From that, adjustments to the schedule may be needed, but TDB.
COVID:
There will be one person in the space at a time.
Reasonable ventilation in the space.
Setting up the space to push a mic outside for co-hosts/live performance.
There’s an industrial-grade air-filter built into the space.
We’ll work out a hand-off protocol for back-to-back shows.
DJs will wear masks, and we have covers for the microphones.
There are a bunch of volunteers lined up to assist with building out the space.
More people who want to have their podcast on the network vs wanting to mentor people.
There’s a split of novices vs. experienced podcasters looking to get involved.
We’re going to review applications in October.
We’re currently assessing 3 stats platforms, we’ll compare and assess those in October too.
For next month:
Everyone go away and have an idea of what we should get out of this process, so that next month we can finalize the agenda for the review.
Caryn and Erika should go back and read the retrospective notes from March about what went wrong in the process last time.
Tech
Board Development
Music
Finance
Review Action Items
San Francisco Reopening Fund Grant fund allocation
End of Year Fundraising Check-in
Ferry Building status
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Secretary, Technical Director
Amanda: Need to meet with Caryn about end of year fundraising and social media things.
Amanda: Turntable Cabinet
Amanda: Job Functions
Ben: Share App design mocks with the board when available
Caryn: Meeting in Person before December 15th.
Vote
If Jenn is voted onto board then secondary vote needed for role of Treasurer
Committee Updates
Review January Action Items
Come up with a “tinytivity” idea, and when you’d be able to host it.
Review the annual report before this weekend so that it can be sent out next week.
Review 2021 Fundraising Plan
Erika Delgado, Events Director
Ben: Have you served on a board or similar in the past?
Jen: Yes and no. I was involved in ballet and there was a board for the studio, which I joined in an advisory role for marketing and such. That lasted around a year, although wasn’t in a financial capacity. I’ve given less-formal, ad-hoc financial advice to other friends doing arts in San Francisco.
Ben: What do you hope to get out of serving on the BFF.fm board.
Jen: I’d like to get more not-for-profit experience under my belt. I want to leverage my expertise for the arts in San Francisco, in a role at a scale more than just advice to friends. I would like to do more for the music scene in particular beyond going to shows.
Eddie: What was the last show you went to?
Jen: I’m trying to remember before the pandemic! I will have to get back to you it’s been so long. All the shows form 2019 and 2020 are blending together!
Caryn: What is it that BFF.fm needs help that the role of treasurer will fulfil?
Jen: Lots of things are propped up: Timeliness of reporting, etc. Things can become messy and then you have to do a big clean up. Inputs are often not very coherent. Pretty much everything in the BFF.fm treasury position is work I’ve done at Sephora at a much larger scale. I’m the kind of person who likes to get everything down to the penny, and an organization like BFF.fm can’t afford to write-off unreconciled budget items. The technicalities of the work to be done here is relatively simple, things need to be tidied up and reconciled, and we can get more timely information that can be used to make decisions.
Amanda: One thing I’ll add is that every time we run the budget we do it at the end of the year and something is $1000 off — or fundraisers land across fiscal years that turn into small inconsistencies that we would benefit from having a better grasp of to ensure we stay on budget. The state of things now is uncomplicated, but as we grow the more complicated it will be and we should get a handle on it.
Jen: I’ve worked at smaller organizations, it’s very important to be able to scale. Organizations that are not ready to scale have to do it retroactively and at a cost.
App Launch/OSL contest recap
Fundraising
GFTA application
Applications for programming funds (if Ft Mason moves forward)and research
New fundraising committee member?
Mug Swap event
Other fundraising events, slowsip sat.
Tech
Board Development
Music
Finance
Review Action Items
Amanda and Jenn meet on finance items and Jenn’s departure from the board
Clair schedule check in on sponsorships for scavenger hunt with Amanda and Brandon
Amanda to follow up with site visit at Ft. Mason.
Clair will reach out to Ben on how to upload minutes.
Mosswood Meltdown livestream
Moving to quarterly board meetings
Finance- need monthly report
Analytics- app and website
Fundraising- totals towards overall goal
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Getting a steady stream of entries for OSL contest, about 80. Social posts getting good traffic, everything went smoothly with launch.
Started research on trademarks and copyrights for stations.
Moving to quarterly board meetings, we have been talking about this for awhile, this can allow everyone chairing a committee to focus on those meetings instead of monthly board meetings. Minutes from committee meetings have been helpful to see what everybody’s up to. If we can keep momentum maybe we don’t need to meet monthly. Could have ad hoc meetings instead. Would want to make sure incorporating:
Finance- need monthly report
Analytics- app and website
Fundraising- totals towards overall goal
Scavenger Hunt: Sponsorships, Etc.
Donation matching
Redacted Session
Strategic Planning
Ben Ward, Secretary, Technical Director
We didn’t get any significant viewership on YT/Facebook, but there are engagement and activity benefits to keep streaming there all the same.
Events meeting next week.
December 13, 2018
Convened at: 7:36 PM
Attending: Mai Le, Amanda Guest, Eddie Codel, Forrest Guest, Noel von Joo, Will Craven
Not attendance: Ian McPhee, Tom Tierney
Winter fundraiser update: $8,000 raised, but net zero besties (4 new besties, 4 unsubscribed during the same period). On giving Tuesday, we got a $2,500 grant from a foundation employee who chose to give us the money for his birthday. Mai suggested we meet with him in person, and volunteered to reach out.
Amanda met with the City of SF consulting firm who is building a music strategy for the city. There isn’t much detail yet, but we will keep in touch with the process. Many of the attendees are tertiary connections to the station. One of the consultants mentioned that BFF.fm was mentioned at least once at every roundtable done so far.
The strategic plan is still moving forward, but is not yet complete. The preliminary interviews have been complete, but the consultant is traveling for the holidays.
The content marketing strategy is complete, and volunteers have been recruited for the content marketing committee. We have about 8 people already producing content. Ben will be looking into building out the content sections for the website.
Financial Report looks good, things are up. We have approximately $30,000 in the bank.
Technical report doesn’t have much new this month. We are looking into putting more guest mics in studio B and a set of turntables.
The phone app is under development, and the analytics console from the streaming provider will get more attention.
We had an internet outage this month, and are exploring some options for backup internet. No concrete plans have been made.
We have a 50% open rate for the newsletter, and things have looked good since we split the informational newsletter from the events and giveaways newsletter. We’ve switched from mailchimp to mixmatch for fundraising emails, which should get a better open rate.
Adjourned at: 8:23 PM
Election of a new Board Secretary
Related: Publication of missing board minutes
Other Roles
Board Meeting Monthly Scheduling
Review Board Fundraising/Giving Requirements
Fundraising Outline
Transition Working Group Updates
Disclosure of free classified with SFRoW
Finance update
Mark Pearson, Board Member
Ben Ward, Co-Chair
Approve a new board secretary
Each board member decides to take a personally substantial gift to each year. Can be done in a number of ways: money, solicitation of goods for gala, meme skills, raising funds, etc.
Board development committee has discussed setting minimum. Have not decided to go forward with this at the time, but are looking at organizations who do.
Going forward on the board, we are looking for skills around fundraiser and HR - want to be careful about how we grow board to align with needed skills. We discussed the relationship of the board to committees, and general BFF.fm membership to the board.
Someone asked for clarification - are we currently working in model of working board, or advisory board?
A: Transition period. We intend to move toward advisory board, and want to bring people on with skills we need to grow and support station. Board members can be involved with committees if they like, but committee chairs are a separate commitment.
Board currently encouraged to read committee minutes shared in #committee-meeting-minutes to be apprised of committee updates, rather than having committee members attend board meetings to share updates.
We have not yet written descriptions of roles for when we are expanding the board, though it was discussed this could be helpful when soliciting new people to join.
Clair will share draft of what has been discussed so far. Would be helpful to have more specific, but will need to be written.
Previously each person on board had a role / title (e.g. “Director of Something”), but not clear that on an expanded board that even applies, so establishing a general “board member” definition that applies to all would be a good start.
Consider a regular general membership survey (eg 2x/year), and/or a town hall in ~April to reintroduce folks. Potentially do survey in advance of the town hall to shape an agenda.
Have received four calls in last two weeks.
Want to establish the best practice for how we manage this. Not comfortable buzzing people in to the shared Alley space remotely when far aware to verify.
Proposal: For now, point operator to studio phone and socialize with DJs how to handle.
Important to have documented policy, to prevent claims of applying inconsistent treatment
Current (undocumented) policy: Station avoids gray list for partnerships, but DJs can make their own choice about their creative expression of their show
Amanda was previously the point person on this list. We will need a new clearly documented policy, which we should discuss at the transition working group.
Risk is at station level - advertising, marketing, etc. - not DJ level.
If there are inconsistencies in policy, eg with who we advertise with or promote, could run into trouble.
We do have language around who we partner with, for grants. Clair to share.
TODO: Clarify who owns the grey list, determine partnerships policy
Then, share with community and clarify partnerships policy and guidance.
TODO: Reach out to Brandon about whether he has policies that we could use, acknowledging he may not be able to respond due to bandwidth.
Irving: Pull donations from GiveButter in 2024
Clair: send revised secretary responsibilities to Christa
Clair: Reach out to Amanda via BFF email to resolve the mystery grant, add to agenda for next board meeting
Kerri: Reach out to Brandon to see if he has partnership policies that we could adapt, work with Mark on partnership/greylist policy
Christa + Ben: Check in with Brandon about changing email from @bff.fm -> @[email protected]
Christa: Send reminder and call for participation to Slack the week before next board meeting
Unclaimed: Update board terms on website, including Amanda (which requires setting board term expiration)
Unclaimed: Update website with board meeting frequency and upcoming dates
Unclaimed: Remind people that #station-leadership is a resource
Unclaimed: Consider a general membership survey and/or town hall to reintroduce leadership. Possibly do a survey in advance of town hall to shape agenda.
Review Agenda & Vote
Vote to approve previous minutes from Feb. 2022 Board Meeting and March 2022 Special Meeting
Committee Updates
Events
Marketing
Fundraising
Tech
Board Development
Music
Finance
Review Action Items
Ben: Write up the Secretary runbook and hand over responsibilities to Clair.
Clair, Brandon, Amanda: Talk about sponsorships
All: Test the BFF.fm app!
Bookkeeper search for Westfield
Update on meeting with Fort Mason
Update on annual report
Missing financials
Missing analytics
Open for public comment
Any other business?
Scribe: Clair McDevitt
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director (joined meeting at 6:10 pm)
Jenn Lemon, Treasurer (left meeting at 6:39 pm)
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Vote YES to approve the MONTH minutes. APPROVED
Vote YES to adopt the proposed agenda. APPROVED
March Besties’ Bash was great, thanks to Dan for stepping in. Considering bands for next couple shows.
Marketing committee new member, talked to potential new member today, interested in helping revamp email blasts. This adds a third person, going to start meeting regularly. Also messaged with Lily about marketing for podcasts. Trying to tie that into overall app marketing. Also talking with the co-host of Bitch Talk about joining the committee..
Amanda, each newsletter should include newest podcasts. Could also get social posts going.
Brandon: Working on Live Nation giveaways, talking to Bottom of the Hill.
Clair: April Mug Swap fundraiser - date in April TBD, small fee to enter and opportunity to sell merch
Amanda: Fundraising committee new member - Talking to friend about joining the committee, she’s interested later this year, meeting in early April to discuss her potential contributions. Has VC experience, would be helpful to get feedback on how to engage people at higher level
Clair: GFTA grant application update - Applications for this year opening soon, Clair will attend webinar on new application details on April 4.
Amanda: Pricing out annual fund campaign design from Angel Oak Creative - based on E Coast, work exclusively with NPOs. Can be hired to create an annual campaign. Much broader strategy than we have now, would include a sustainer drive to help build back Besties and increase monthly income. Could hear back this week or next, will share materials.
Amanda: Potential new volunteer with radio background. Talked about how to scale fundraising. He really liked our through line of programming and branding. Could get involved for ongoing DJ trainings.
Caryn joined 6:22 pm
Ben: committee met last Friday with volunteers building an app to pull Spotify playlists into Creek. Great community-led program for us to support, hopefully will be useful for DJs.
BFF.fm app is generally on track, they’re fixing more bugs than getting tickets for. Graphics updates are in progress, working on some larger features around filtering lists and show headers. Passed on desire to launch in late April to take advantage of OSL contest. Likely doable in that timeframe. Most of the coding team is based in Ukraine. Mostly unaffected to this point, but that could change. They’re day-to-day, changes could disrupt getting things fixed.
Amanda: OSL tickets are going to be the engine that drives the app, crucial that we launch on time. Ability to put ads on the front page is the most important update to have for launch.
Ben: capability is already there, there’s a dashboard that we’ll get training on.
Amanda: Hard launch should be May and hope that everything else gets done.
Ben, they’re confident everything on the priority list is doable in that timeframe, will keep working on things after we launch. We’re in a position to ship it when we need to. Conclude development in mid-April so the app can go through app store reviews.
Nothing to report.
No updates.
Jenn: pretty much done w/ reconciling. Will work with Amanda on a few outstanding expense items to categorize. Let’s connect on trademarking. Dedicated to getting taxes and trademark done, may have to step away from the Board due to work responsibilities. Will talk more with Amanda.
Jenn left at 6:39 pm
Ben: Write up the Secretary runbook and hand over responsibilities to Clair. Done.
Clair will reach out next week on how to upload minutes
Clair, Brandon, Amanda: Talk about sponsorships - Clair set up followup next week.
All: Test the BFF.fm app!
Amanda, Jenn: Meet about revenue opportunities for Westfield DJing - done in proposal
Amanda: Arrange meeting time for the board to tour the Westfield space. - done All questions around Westfield still pending, submitted proposal in early March.
Amanda to ask Nick if there’s a requirement for a number of hours the space has to be open
Amanda to check with potential retail subtenants on interest
Amanda follow up on utilities costs
Amanda and Jenn follow up on trademark
Board discussion at March meeting to convene a small group to determine DJ interest, audiences and possible uses. - will likely convene a group to talk more broadly about space options.
Board discussion (or Jenn and Amanda?) on bookkeeper
Bookkeeper search for Westfield - on hold pending other Westfield matters.
AMANDA: Nonprofit leases Ft. Mason from the National Park Service. They provide low cost rental space to arts nonprofits. They reached out after seeing the SFGATE article on the potential of moving to Ft. Mason. Met today, he is putting details together on the floor plan and other details.
Ft. Mason Center would like BFF to take on 500 sq ft in bldg B, currently SFAI. Space is the former box office for theater. They curate organizations they want to stay and keep rents low to make that happen. Their vision is BFF as the audio arts component of Fort Mason Center. We would be plugged into everything arts related on the campus. Long term possibility of live broadcast booth, would have access to events spaces at reduced rates. Would be directly in relation to other arts organizations, could lead to more opportunities for BFF. More relevant audience there than FB or Westfield.
Access concerns with the location. But still going to maintain the Secret Alley, develop Ft. Mason, as an occasional studio, could start developing events program centered around the location. No requirements for hours or amount of activity in the space.
Possibility for long term commitment to BFF, gives us time to work on something that’s lasting as opposed to short-term at the mall, provides stability. Would have this space if things shifted at the Secret Alley after recent burglary.
Ben: Agreeing with a lot of this, sounds like organizational fit is amazing, and a longer term option is well suited to us. I’m concerned about access, what does that mean for us and how do we get a firmer idea of what we do with the space to determine if it’s worthwhile to pursue? How many DJs could potentially benefit? how many DJs would have easier access to Ft. Mason than the Alley? We should explore this regardless. Having a relationship with them seems good for us.
Amanda: He was really enthusiastic about tailoring things to our needs. Westfield is trying to solve a short term problem, we need to weigh pros and cons here.
Ben: Do you see this as either or with the mall?
Amanda: It would be too much to manage that many spaces.
Clair: Ben’s points are good, have concerns about location. Opportunities for connection with other arts organizations and for funding are huge.
Amanda: would have to determine what kind of program would do there.
Clair: Expansion opportunity in the future?
Amanda: Yes, could have more space if needed, would depend on availability at the time. Try to keep tenants for longterm. 500 sf is 5 times the size of the current footprint at secret alley. Could build out with storage and a second studio.
Ben: Privacy and security?
Amanda: More open because it is on the ground floor with a door that opens to the parking lot, but access is through a secured door to get into the studio with a roll down gate for the window. Could be well secured.
Eddie: That space has festivals and events all the time.
Amanda: Would be right next to SFAI gallery.
Eddie; Great space, great organization to have on our side, could create new working relationships.
Ben: Are other spaces viable for hosting gigs?
Amanda: most of places are set up as venues for parties and music/theater
Brandon: I’ve been to an event at the firehouse, it’s a cool space. I like the alignment with music and arts nonprofits. Marketing wise we wouldn't get visibility we’d get a ferry bldg or mall. But would get visibility in a much different way, more aligned with the mission statement and where we want to go.
Amanda won’t have regular foot traffic but high level events we’d be part of. Will have to generate traffic to the mall, would have to generate events.
Brandon: really interested, hard to get to but would love to check it out and
Caryn, concerned about location but open to seeing the space.
Vote: Amanda motioned, Brandon seconded a vote to move forward with a Ft. Mason site visit. Passed unanimously.
Update on annual report - still in progress, Amanda needs more information on missing financials and missing analytics
Amanda: Theft investigation at Secret Alley continues. More security cameras will be installed. Landlord providing some extra 3rd floor security.
Brandon: Did we get all the funding for the vending machine?
Amanda: Yes. The price was for two machines. They’re currently in studio B.
Possible switch of April meeting to site visit date at Ft. Mason or 4th Thurs. of April.
No public comments this month.
The next meeting of the BFF.fm board is scheduled for 6pm on APRIL 21, 2022. See https://board.bff.fm for more information.
Amanda and Jenn meet on finance items and Jenn’s departure from the board
Clair schedule check in on sponsorships for scavenger hunt with Amanda and Brandon
Amanda to follow up with site visit at Ft. Mason.
Clair will reach out to Ben on how to upload minutes.
October 21st 2021, San Francisco
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Committee Updates
Review Previous Action Items
Potential 2022 project: BFF.fm Educational Workshops (guest: Lydia)
Selecting 2022 projects
Open for public comment [Chair]
Any other business? [Chair]
Scribe: Caryn Kesler
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon,
Guests:
Lydia Chong
Absent:
Ben Ward, Secretary, Technical Director
Brandon Paski, Chair of Marketing Committee
Vote YES to approve the September minutes.
Vote YES to adopt the proposed agenda.
Bestie Bash: First show live from the Complex
Next month booked: Diners
The Complex is looking for more streaming content, Amanda reaching out to DJs to see if they would be interested in creating content, also if someone is interested in editing the show
Brandon talking to Bottom of the Hill
Giveaway form is a google doc now
Grants for the Arts update
Board suggestions for people to invite to the fundraising committee.
Have applied for 12 grants, waiting to hear back on 3, received 5
$10k from Grants for the Arts
Engagement with Public Media Apps for app development has started. For updates see under “Action Items” below.
Tech Committee held our first meeting tentatively in the new Committee format. The fundamentals of the format make sense and were fairly well received.
Would recommend that future committees plan a special meeting to intro the structure (or maybe do it as a station-wide/cross-committee presentation) since the attempt to present the format while also following a regular agenda simply didn’t fit into an hour and caused the whole thing to be rushed.
Not clear if we have any candidates to be the chair and secretary positions at this time. Will speak to Lydia about whether she’d be interested in continuing the shared role we discussed before the new model was proposed in order to keep things operating if can’t fill the positions. (Personally, I am still considering whether to stand for committee chair myself given previous time commitments have been a challenge and this is an opportunity to get other people involved.)
Consider checking in on board tenure and positions at the beginning of next year as a part of the conversation about about expanding the board in 2022
Nothing this month
Renewal of our license as a California registered charity needs to be resubmitted
Jen working on reconciling transactions in Quickbooks, Stripe is syncing more succinctly
Completed
Rolling over
Rolling over
Rolling over
Ben: Caryn provided some feedback in our meeting and was included in an exchange with Pete Baker prior to us signing the contract with Public Media Apps.
Rolling over Apple Pay
Kindful does support “Express Payments” (one-tap payment via Apple Pay, Google Pay, Microsoft Pay, etc.), but only when using their “Bloomerang” payment gateway. We currently use the Stripe gateway, and therefore the function isn’t available.
They do not currently have a timetable to extend this support to third party Payment Gateways, and would not clarify for me whether it was an intentional product incentive on their part that they hadn’t already done so.
A comparison for Bloomerang vs. Stripe is here: . The rates are the same, it offers card number change handling for free, and Bloomerang is in fact powered by Stripe in the background, so ought to be equally reliable.
The operational cost of switching gateways is slightly complicated:
Switching gateways seems highly costly and undesirable, as it would require us to re-register existing backers credit card details.
However, Kindful say that it is also possible to use both gateways simultaneously, for different payment methods and therefore to use Bloomerang for future transactions while keeping Stripe for existing ones. We’d need to understand if doing that would add material complexity to our accounting processes — Jenn?
If switching is manageable, it could be a quick win. Given our listeners are mostly based in tech-nerd–central, I’d wager adoption of this technology is going to be disproportionately high. Furthermore, we might want to prioritise it in order to have less-friction in collecting donations via the forthcoming mobile app.
Completed
We’ve signed the paperwork with Public Media Apps and are proceeding to be introduced to their team in order to get things moving. PMA have been given access to our developer accounts on Apple and Google platforms.
I have a call with our contact there (Wyatt) tomorrow, and will aim to provide them with the first wave of assets and colour references. They’ll then make a first pass at the app skeleton, and we’ll set up a milestone schedule to review as a wider group as we iterate toward a beta test in November/December.
Looking to determine what new data feeds and web design changes we’ll need to power it. Also still waiting on an invoice from Vllg (our typeface maker) to get a font license — the person on the other end of the support request there has gone silent.
Discussion of committee process and how to help committees prioritize which projects to focus on
App project considered as a good blueprint for how committee projects should be rolled out
Proposal: Lydia here to talk about a separate committee around educational programming
Should we create an educational committee? Who on the board or community would want to take that up? How do we structure it and what process do we put in place? How would it further our mission?
Lydia to synthesize feedback for next steps of a committee proposal for the board to consider.
The Board might be better served by focusing on already existing committees. Do Lydia’s ideas need a committee? We’ll invite her back to talk about ideas for workshops and skillsharing.
Would Lydia be interested in a proposal for a trial run series of workshops or skillshares in Spring/Summer 2022?
The Board to vote to give Jen financial control instead of Forrest
Vote YES to give Jen access to the bank account and checkbook.
We should discuss appropriate flow for approvals in the future
Vote to remove Forrest for financial controls?
NO, not voting
Looking at timeline from previous year
Time for the Board to consider their end of year gifts and who they can reach out to
Jen: is there a script/template for fundraising emails?
Clair to the rescue, Amanda has some old templates as well
Reaching out to previous Besties or Besties with a different email via email
Deadline: Mid-November, emails should have gone out
Eddie: Shirt idea
Devolved into conversation about Gen Z and pants.
No public comments this month.
No
The next meeting of the BFF.fm board is scheduled for 6pm on November 18th 2021. See for more information.
Eddie: shirt idea
Board: fundraising email
Lydia: new proposal
New turntable cabinet, lol
Amanda, Jen: Meet about revenue opportunities for Westfield DJing
Amanda: Arrange meeting time for the board to tour the Westfield space.
Amanda to ask Nick if there’s a requirement for a number of hours the space has to be open
Amanda to check with potential retail subtenants on interest
Amanda follow up on utilities costs
Amanda and Jenn follow up on trademark
Board discussion at March meeting to convene a small group to determine DJ interest, audiences and possible uses.
Board discussion (or Jenn and Amanda?) on bookkeeper
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Consideration for Board: Brandon Paski
Committee Updates
Review Action Items
Everyone should have reviewed the strategic plan beforehand.
Scavenger hunt sponsorships.
Tinitivities.
Reviewing/revising the Strategic Plan
Tom’s departure, and position of Vice Chair
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Creative Director
Jenn Lemon, Treasurer
Ben Ward, Secretary, Technical Director
Guests:
Brandon Paski
Vote YES to approve the March minutes.
Vote YES to adopt the proposed agenda.
Amanda: We had one vacancy on the board, prior to Tom’s resignation after month’s meeting. Brandon applied to us via our LinkedIn job posting.
Brandon’s introductory blurb is copied here:
Hello BFF.fm Board Members!
My name is Brandon Paski and I've always had a passion for radio and new music discovery. In 7th grade, Kim Vestal, a radio DJ for the now defunct 105.7 FM KARA, came and spoke at my school. When I realized that DJs were actual people, I knew I wanted to work in radio. I caught the music bug and started playing in bands in high school. Once I was in college, we started putting on shows in the south bay and hit the road. I spent the next 8 summers either playing on a DIY self booked tour or volunteering with my friend's bands. I've worked for an indie label managing various projects, was an assistant to the booking agent and I volunteered and DJed at KSCU.
While at SFSU getting my degree in Radio/TV, I started working part time at LIVE 105 and slowly worked my way up to Marketing, Promotions and Events Director. My collective radio experience spans over 20 years and I would love to keep it going and help BFF.fm grow! I once had a professor tell me, "If you love music, don't get into radio. Radio has nothing to do with music." I absolutely hated that statement and always tried to keep that in the back of my mind throughout my career. Radio is about music... but not only music, it's about serving the community. I think you have built something special here that can serve the community and I would jump at the chance to be a part of it. Thank you.
Amanda: Brandon has a lot of really relevant marketing experience that is a big gain for BFF, and has experience from the industry that we haven’t had present on the board before. We want BFF.fm to be a professional-grade radio station, but not fall into the traps of a commercial station, and is something that Brandon and I shared sentiment about.
Brandon: I did work in commercial radio, street team at Live 105, oversaw brand transition to 103. Started out in college radio. My passion has always been about radio, I love radio, I love the community aspect, I love that it’s local. The internet can be a little different but still focused on the community. I’m a musician as well; have played in bands. I had taken some time off and was now looking to get back involved in a project. Plus I was jealous that BFF.fm kept winning at the SFWeekly awards.
Amanda: I love a good “if you can’t beat ‘em join ‘em story”.
Caryn: What would you like to accomplish in this role?
Brandon: Talked with Amanda about the station priorities. I think you’ve got a great plan. I would like to get the word out more; brand awareness, differentiate from terrestrial radio, grow listenership, grow interactions with listeners. Find ways for the station to get more involved in the community.
Eddie: What is your favourite local band right now?
Brandon: A friend is working with Andrew St. James. First that comes to mind! I’d love to help boost local artists too; find opportunities to get them more involved in our shows. Maybe a street team.
[At previous role] I was the promotions director, I had some direct reports, with other departments to set up promotions and giveaways.
Caryn: In your mind, how long does it take to get marketing strategy planning in place; how long do you think it would take at a place like this.
Brandon: It could take a month, three months depending on weekly time commitments. I’d want to explore what you’ve already done. I’ve been looking at the social media that’s been running. I’d want to see what Google ads and social media ads that have been running, look at what’s working or not working so well, and build on that.
Ben: What would you like to get personally out of serving on this board?
Brandon: Volunteering is something I’ve been trying to do a lot more of. I’m involved in local clean-ups, etc. Being able to volunteer in radio is a great opportunity, and for BFF that I already know and think is great.
Amanda: Can you describe one idea you’ve had that you could apply to BFF now?
Brandon: I’d love to partner with local venues, see if we could get a name attached to an event, build on the Besties Bash and work to get the station out there.
Brandon: I still have all my contacts from when I was working in radio; I know things like working the poster room at the Fillmore is work that something of our scale could get involved with.
Caryn: Can you say more about your experience with online marketing?
Brandon: I have previously worked with Google Ads and social media targeted campaigns for promotion of the [Live 105] station. Doing targeted marketing through social media, which I’m sure changes rapidly, but I’ve got the fundamentals.
I’d also love to meet and talk with DJs and volunteers to learn more about they could get involved — maybe they’re a photographer whose work we can use — and look for ways to get people involved.
Amanda: Yes. I would like to get more serious about recruiting people to the marketing team. For example, I was speaking to someone who would like to be more involved in social media. I figured we’d have this conversation first.
Brandon: A frustration I found with commercial radio was the obsession with listener metrics and how that limited the music played.
Board vote YES to proceed to nomination
Board votes YES (unanimous) to have Brandon Paski join the board.
Welcome, Brandon! Amanda will follow up about next steps.
Next week is the Besties Bash. Lee has been helping, emailing all the musicians, collecting all the videos. Amanda has booked the next two Bashes (a load of bands weren’t available for May, but could do June!) We have 3 for each, looking to see if we can add one more to each.
Do we think by June we’ll be considering in-personal events again? The rules suggest that indoor events will be possible again. We won’t be able to do anything until the Secret Alley opens up for hosting the events. Would be open to considering new concert opportunities outside, where our requirements for safety might be lower.
California expects to lift all restrictions on June 1st.
Our virtual streams have had higher attendance than our in-personal events used to. We’d like to come up with a plan to be able to stream the live events when we go back to it: Would require some equipment purchase, probably paying engineers.
Jen has a contact for an outdoor event in the summer that we can reach.
We have Brandon now! He’s got a lot of ideas to get started on.
We don’t have a Tinitivity for April lined up yet. Might look to set up a small $250 target to replace some PA equipment.
Looking preliminarily likely that we’ll get a grant for $11,000 to replace our loss during the pandemic. There’s a summit in June to confirm this, which if we pass it we’d get money in late September. Would be our first grant!
Still waiting for feedback for some other grant applications. SF Grant for the Arts still pending which we’re excited about.
Met with Ben about the “Besties Pages” idea for our late spring campaign which will be focused on raising $10K and restoring some of out ongoing donors.
Scavenger Hunt: Reached out to lower tier sponsor prospects to try and expand the sponsor base. We have $7500 in commitments from different businesses. We think with our $500 sponsor level we can get a lot more, but we need leads. We can definitely afford to run the event with the amount sponsored so far; right now a break-even amount in terms of return, so everything we gain on top of this is to the benefit of the station. Currently exploring ways to integrate live music into the festivities. Going to proceed with the post-pandemic assumption that it’ll be safe to do things outside.
Caryn has reached out for further input into the fundraising plan for the hunt.
The “Get Involved” page is fully implemented, ready and waiting for Amanda to finalize the content in Creek. It can go live whenever; and will just require a small site update to add links to it elsewhere in the template.
No update on analytics. Ben will note to follow up with BenGG before he goes away on vacation.
Next technical upgrade is to enable bi-weekly scheduling in Creek. Almost ready to ship (handling dates and times is always annoying.) Next project after that is probably the Besties Supporters page, once the design concept is ready.
We’ve added Brandon. Also still actively recruiting for Development Director. Some people are interested, but are taking some time to review our strategic plan so no timeline for bringing them on yet. Getting closer.
We now have a Local Music Director — Devin Lane. Once he’s settled in he’s keen to do an outreach effort to local bands with a survey. We’d like to learn how people feel they are supported by various organizations in the Bay Area, try to identify how we might help bands out in a more meaningful way. And we’ll ask them questions about the scene in general and post-pandemic prospects. Goal is to get more local bands channeling music for playback on the station, live bookings, etc.
No updates this month.
Purpose of this discussion is to decide what we want to do with the strategic plan. It was written a few years ago, pre-pandemic. Especially in light of the pandemic and its impact on fundraising, we are now out of sync with the stated year-over-year goals. For example: We said within 3 years we’d have two additional staff, we said within 5 we’d have our own space.
The plan was for 3 years, and so we’re scheduled to fully revise the plan by the end of this year. Here, we want to review where we’re currently at against the plan, and consider if we perhaps just want to “patch” it, and offset the renewal by an additional year.
The published plan is available on handbook.bff.fm for BFF.fm members, and can be accessed via board.bff.fm for the public.
I think we’ve found that a lot of DJs are really content doing their show and don’t have much capacity to volunteer beyond that.
We need to look for volunteers beyond the DJ community. Should we consider a plan for growing the volunteer base that goes beyond DJs.
We have established the board committee positions, but the committee themselves are not staffed as we would have liked.
We have other people getting involved too, but lots of opportunities to be more coherent in how we grow.
This is where we largely got killed by the pandemic. We also strategically altered some aspects with outside advice (e.g. growing Besties by big numbers was deprioritised in favour of looking for large donors, but large donors didn’t emerge.)
Probably didn’t get the return on investment on our outside adviser as we’d hoped. But, in general, we likely just just need to try and get back on track here. Opportunity now with Jen as new treasurer to dig deeper into the financial planning, maybe build out some incremental steps.
Again, probably just need to tidy this up a bit. We don’t have a marketing strategy, although we have a content marketing strategy. Emergent work with blogs and podcasting, for example.
But, though we’ve made some progress that checks off items, Amanda stresses that we should keep this as an initiative, because we haven’t fully realized it yet. Still work to do.
We’re making progress. A lot of community and local engagement efforts are delayed by the pandemic but there’s opportunity as things reopen.
Still needs to be a goal, and we’ve set some precedent for change with the move to the Ferry Building during the pandemic. But, we won’t be buying our own building in the next year!
—
Amanda: Need to have a conversation with Jen regarding funding some of these goals. The first version was based on some naive assumptions about bringing in more money year over year. Would like to figure out a more mature approach, look at how we can make partial steps toward some things (e.g. employing people part-time.)
Ben: I think generally the plan holds up. Can we be more specific about the organization impact of hiring people? So that hiring is not a goal unto itself?
Amanda: Specific roles in mind: Paying a development director which would have a direct impact on fundraising. Paying a music director would grow that role to go beyond handling incoming music to play, to doing outreach and making connections with bands touring through SF.
Jen: In an organization of our size hiring is a big decision, but agree that those two categories are the smart choice in terms of having an impact on the organization.
—
How might we revise it? It is otherwise due to be renewed for next year, and as a process was created through substantial external consultation. What we’d consider doing here is tweaking it and delaying that renewal to take into account what’s the post-pandemic situation.
When we originally put it together, we had a pro-bono consultant conduct interviews. It is supposed to be an exercise that incorporates the views of our stakeholders and community.
We are due to revise the plan in 2021, so we’re asking if any short-term edits should take us through to the end of 2022.
Doing this process the first time around took almost a whole year. So we’d hope to start the process for the more substantial update to start early next year.
Action: Board agrees that we should undertake “patching” this before June when we’d expect to publish an update. Amanda will try to follow up at the next meeting with proposed changes, with work happening in between.
We’ll figure out how substantial the process will be for the next full plan later in the year. We know we don’t want to rush into that now, since the world is still so uncertain.
Between now and last month’s meeting, Tom Tierney resigned from the board. He needs to focus his time on running Pop’s Bar out of the pandemic, and regrettably is unable to commit enough time to serve BFF.fm as well. Other board members have already shared their thanks and appreciation for Tom’s service and input in communication outside this meeting.
Tom held the position of Vice Chair, which is now vacant. We need to fill that position, as it acts as understudy for the Chair and Secretary.
It is agreed that Caryn will take over as Vice Chair. (Begrudgingly.)
[Caryn dons a Pop’s Bar baseball cap, in respect of Tom.]
Board Vote YES to proceed
Board votes YES to have Caryn Kesler serve as Vice Chair of the board.
No public comments this month.
Ben will be away for the next two board meetings as he’s travelling to the UK. …Just as well we just elected a vice-chair. Will submit Tech Committee updates via email.
The next meeting of the BFF.fm board is scheduled for 6pm on May 20th 2021. See https://board.bff.fm for more information.
Amanda:
Get Tom a parting gift
Prepare updates to strategic plan
Ben:
Provide tech committee updates via email
Send Caryn instructions on publishing board notes
Financial controls
Vote to give Jenn access to bank accounts, checkbook, removing Forrest
End of year fundraising (cont’d)
Review donor roll
Clair McDevitt, Chair of Fundraising Committee
Potentially 1-2 more to submit before end of year
Revived and launched the “Winnertron 4000” — a Google Sheet–powered backend for running our Ticket Giveaways and contests. This should make it more reliable for people to enter contests (rather than the flakey email hook we used before), and provides a way for people to consent to joining our mailing list.
There are still some automation reliability issues. Trying to prioritise some time for improvements to that.
Lydia implemented day part configuration in our Empire stats, allowing schedule window stats to be viewed. We also enabled Chartable stats for podcasts/archives for all shows by default. Not totally clear what the next steps are for that, but we can look to adopt it into the Project/Activity structure for the committee at the next meeting.
We’ve been able to use the Broadcast Server to improve our metadata integration with TuneIn and Last.FM (https://last.fm/user/bffdotfm to check out some listening stats.)
Forrest has requested $1200 to replace the PC in Studio A. It’s 5 years old, so on schedule for replacement. Could also be cited as a need in grant proposals.
Considering pitching that we subscribe to Trello — a project management app. Probably about $25-50/month.
We’ve used the free tier within tech projects for a while, but there are onboarding limitations and user limits that make it harder to deploy more widely. It could be a valuable tool for all station activities, which is what I’d like to determine. If anyone has thoughts on that, and would like to give feedback to help with that assessment, please ping me in Slack.
July 16th 2020, San Francisco
Review Agenda & Vote [Ben]
Vote to approve previous minutes [Ben]
Committee Reports
Share Fundraising Committee Underwriting Subcommittee 2020 Goals [Tom, nominated by Ben]
Share Technical Committee 2020 Goals [Ben]
What does the Creative Director do? [Caryn, nominated by Ben]
Open for public comment
Any other business?
Scribe: Ben Ward
Present:
Amanda Guest, Chair, Executive Director
Ben Ward, Secretary, Technical Director
Tom Tierney, Vice Chair
Caryn Kesler, Creative Director
Board unanimously votes YES to proceed.
Board unanimously votes YES to approve .
Tom: Has started on a project to start on fundraising errors; should have an update in a week and half.
We have a budget item which is a goal to get $5000 in underwriting in 2020.
Focus on getting local businesses and local agencies to drive fundraising.
Given the pandemic, it’s hard to grow underwriting since a lot of businesses are struggling and it’s difficult to tell who’s in a position to come on board.
Ben: The Technical Committee goals for 2020 are aligned to the overall BFF.fm initiatives as follows:
1. Support the “Collaborative Model” initiative, by:
Growing participation in the Tech Committee, measured by:
Holding regular Committee meetings & increasing attendance thereof
Increasing the number of people who made code/technical contributions to the BFF.fm GitHub
2. Support the “Audience Connection” initiative, by:
Shipping the “BFF.fm Podcast Network” project
Making improvements to BFF.fm analytics, improving stats for listenership of our live radio
3. Foundational Technical Infrastructure goals
“Own Our Stream”, move away from an external audio CDN in favour of completing build-out of our own infrastructure that we’re already running. Measured by % of listeners served from our own server.
Schedule Management, improving our CMS to allow bi-weekly and one-off show scheduling.
(Analytics)
In terms of individual priorities, the projects are ranked as follows:
Podcast Network — the business side of this is already in progress, tech is needed to launch on time before September.
The “Getting Involved” Page — biggest impact on initiative
Analytics — most significant technical debt we have, big impact in operations once we have this improved
Self-Service Re-Runs — good process improvements for all DJs if they can re-run their own shows.
Caryn:
In an organization like this, it’s a bit TBD as to what the CD role should do.
Elements of bring the “brand caretaker”; we have our mission, we have our values. From that we need to spin out a creative strategy and creative goal.
We need to do a little bit more to formalize and talk about what we want this role to accomplish.
Amanda:
One thing we’d talked about was creating a style guide for the station; a document to provide reference for the BFF brand. Better set up working with external parties, fundraisers, event graphics.
General idea is to build this up over the remainder of the year and be able to deploy it in projects in 2021.
Confirmed that Erika is formally taking the role of Events Director.
Erika: We were trying to plan the next Besties Bash and were taking video submissions. Some delays have come up following the Burger Records mess.
We’ve reached out to the next wave of musicians (from a list of 15+), looking to take (and pay for) video submissions on a rolling basis. It remains to be seen exactly how we release them — if we get the right set of submissions we might compile another Bestie Bash, but otherwise we’ll hold them for an event around our 7th birthday.
We were able to get our 100 followers on YouTube and claim our name, so we’re getting somewhere with our platform. The plan is to be able to pay bands for their videos to put on our channel. Ash (who also works at YouTube) is interested in helping grow the channel and get a content pipeline going there.
Amanda: We’ve just passed mid-year, so we’re reviewing the budget that we passed at the end of 2019. Obviously we’re in a much-different environment.
One note: We’re missing insight into the transaction fees on our donor reports and need to rectify that.
Highlights
Donations are running a little behind, but we have a reasonable expectation that the end of the year will bring disproportionate contributions. Corporate matching is coming in above budget too.
Grants: We had planned to receive grants from foundations, corporations and government. However, we do not expect any to come through. All foundations we had engaged with have pivoted under COVID toward supporting people in dire need. One consequence is that we had planned to reduce income from DJ dues based on receiving a corresponding grant. Without the grant, dues will remain the same, so reducing the loss on that particular grant.
Focus now in toward fundraising at our birthday (September) and then again at the end of year, which might help us beat the budget on donations.
Working on a revised budget to reflect the COVID-induced changed state of the world. We need to recalibrate expectations a bit, but fundraising is good and we have savings.
Amanda: Coming out of recent events, we want to give consideration to our organization’s place and contribution.
Most non-profits in the US are run by white people, of which Amanda is one.
Boards are also disproportionately white.
Organizational make-up like this contributes to the resonance of passive white-supremacist defaults.
“I don’t want to be another statistic where people, especially people of color, don’t feel they can be a part of this community, or this board, because they aren’t reflected here.”
This agenda item doesn’t have specifics at this time, we want to open the discussion. Possible outcomes could be:
Creation of a community advisory panel that could provide additional perspectives.
There’s some writing on more radical rethinking about how to even structure boards in organizations.
Erika: How can we open the door to our organization even wider?
Tom: We have people in our community, and we have resources that we can take action on this.
Ben/Caryn: Note that the board today is still in its genesis, the way we operate is still being ironed out and developed, so we have opportunities to start our new processes in a way that’s more mindful of this work.
Amanda: I’ve noted the varied make-up of our DJ community.
Ben: Without worrying about the specifics of people being “on the board” or not, it is the case that these meetings are supposed to be public, members of our community are welcome to attend. That doesn’t happen today, and while we advertise the meeting times on board.bff.fm, we don’t actively invite people to attend. We could do that.
Caryn: We could also have all-hands or follow-up meetings with the DJ community at large after these board meetings.
Amanda: We had previously talked about the importance of growing the committees, having them meeting monthly and the board itself reduced to quarterly meetings, so more opportunities to participate would come through more committee activity.
Erika: We can also do more with the DJ community: Zooms and the like. Since we can’t meet in person in these strange times.
Ben: One cautionary thing to remember is that not all DJs are available to participate more. Many don’t have time or inclination to do more than their show. So, it’s not going to be enough for us just to open opportunities.
Amanda: Observing that as the organization has grown, there’s a reinforcing, step-by-step process where the growing diversity of our roster builds on itself. When BFF.fm first started, all our DJs were white. In recent months we’ve had multiple new black DJs come on board with more applying, as our community becomes more supportive.
Amanda: Some consideration of our station’s purpose and “metrics”: Giving more consideration to things not needing to be perfect, giving more weight to the mere existence of BFF.fm, to support people being part of our community, is the most important thing, and that comes before focusing on growth and listenership.
Erika: We can grow our appreciation and celebration of people in the community and the culture of different backgrounds through the channels that we have. e.g. giving over our Instagram to artists.
~~
Erika: Noting that a lot of artists still don’t know how to submit their music to us; creates extra active work to let people from diverse backgrounds get their art into our space.
~~
Amanda: Want to show the faces of DJs and contributors more. Make our diversity visible. Our organization is well equipped to just show who we are to make some contribution.
~~
Amanda: Example with the relief fund; we have to actively reach out to people to encourage people to take advantage of the opportunities we offer.
Caryn: It’s interesting to think about how the barrier to entry is such a part of this. That’s an interesting and actionable item for me to think about.
Amanda: We’ve lowered the barrier to being a DJ, we’ve lowered the barrier to being a band that works with this. The next step, the challenge for us is, how do we lower that barrier to other ways of contributing to the station.
~~
Ben: Note from the article that was shared that the “Develop a Culture of Appreciation” response resonates really well and is an incentive for us to highlight the content people make at the station, artists we play, etc; too much of what we do just gets archived into the ether.
~~
Erika: This would be a great topic of discussion at a town-hall with the broader DJ community.
Amanda: Noting that last year when Ryan Adam’s abuse was revealed, we created an internal list of problematic artists that DJs can be aware of when making their playlists. We could do more with it.
General note that we don’t have to get ahead of ourselves; we could do better at maintaining their list, actively sharing around our community.
Amanda shares a draft of her 2020 goals for the remainder of the year.
Ben notes that he’d like to see us document goals in a way that clearly ties them to Station Initiatives, and expresses the desired impact.
Caryn: Are these from the start of the year or are they revised in relation to the current situation? (Amanda: They are written now, so they are considerate of the pandemic.)
Opportunity to DJ at a new social-distanced outdoor eating venue at the Ferry Building. We’re trying to set up our most talented and in need DJs to work the gigs.
The Ferry Building was also going to provide us use of a booth in the Ferry Building itself; however, use of that is currently restricted by the new COVID restrictions, and the restaurants in the Ferry Building are mostly closed. These new restrictions are slowing the opportunity down.
The next meeting of the BFF.fm board is scheduled for 6pm on August 20th. See for more information.
All
…
Amanda
Campaign Progress
Gala
Committee Updates
Tech
Scribe: Ben Ward
Present:
Amanda Guest, General Manager
Ben Ward, Secretary, Technical Director
Will Craven, President of the Board
Absent:
Tom Tierney
Matching fund: we’re halfway to our goal!
Some high-priority donor engagement is still ongoing.
Generally, brought in significantly more this month than previous years.
Gala planning is ongoing
Scheduled for Giving Tuesday, Dec 3rd.
Will has reached out to various local publications and sources to promote the event.
Event is listed and pre-selling tickets.
Show is being advertised on Instagram.
Started working with a grant writer from Krebs.
We’re applying for 3/4 grant applications.
Some are project-based, but aligned with existing station operations.
28 day social campaign is being prepared — will also launch Dec 3rd.
Also, we’ll be drafting a budget for 2020.
We’ll kick off a dedicated board recruitment effort in early 2020.
Mostly doing infrastructure updates
Need to prioritise projects for 2020
Self-hosted analytics isn’t going great, will ask community for recommendations
We should review our stream-hosting options as the current contract is up.
No MUSH 2020 news yet.
New contacts for the Ferry Building in SF.
Contacts at Salesforce Park to pursue too.
We’ll pursue all of these and likely tie them to grant applications.
Flagging: We’re out of storage space, so might need to start renting a storage unit, especially if we invest in a Live performance kit.
All
Identify possible large donors ($1000/$500/$250) to tie into Giving Tuesday.
Gift cards etc. for the event.
19:23 — Meeting adjourned.
Will Erika take on leadership of the Events Sub-Committee?
Year-to-date Budget review (Pre-read)
How do we ensure that BFF.fm is an anti-racist organization? (Pre-Read) [Amanda]
Review draft of Amanda’s Annual Goals for 2020 (Pre-Read)
Outside DJing opportunity at SF landmark
Erika Delgado
Number of new BFF.fm community members who join us through the “Get Involved” page
Creek Scheduling — good process improvement for Amanda/admins not to maintain bi-weekly shows by hand.
Rolling Our Own Stream — Significant cost savings by not using external CDN, allows is to offer improved stream quality.
We are obligated to spend our pre-year budgeted money on the blog, and we’re currently recruiting volunteers to build that up now.
We had budgeted $2500 for Facebook ads. Spent $60 so far, no plans to continue due to ethical objection to Facebook’s business.
We are spending ~$5000 a month of the Google Ads credit allowance. Still a work in progress to develop how we use that, but we’re making better use of it than last year.
Ben
…
Caryn
Follow up with Amanda about the CD plan for the rest of the year.
Write a bio for the board website
Erika
…
Tom
…
Committee Updates
Review Action Items
Mosswood Meltdown recap and Halloween Meltdown opportunity
Open for public comment
Any other business?
Present:
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Clair McDevitt, Secretary, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Technical Director
Absent:
Erika Delgado, Events Director
Vote YES to approve the MONTH minutes.
Vote YES to adopt the proposed agenda.
Rescheduled Besties Bash from May to end of July.
Eddie will convene an events committee meeting after that.
Marketing committee held a working meeting, created a master calendar for marketing communications. Added to committee meeting slack channel. Will add Besties Bash and Makeout Room Night.
Brandon connected with The Chapel. Going to work out a partnership on giveaways or something. WIll add to Live Nation and Another Planet partnerships.
Social media insights: Instagram performing well, reached 33.5 more accounts the past 30 days. Facebook and Twitter are staying flat if not going down a bit.
Auto tweets will be renewed, will halp with twitter content. Web traffic is steady or up, can track some app to website traffic.
Besties campaign to start at end of Aug. to renew folks who have fallen off and recruit new Besties.
App campaign in advance of full Besties campaign. Targeted to people who use the app to help support it
Underwriting and DJ sponsorships -
A: With the app we have more flexibility with how we can share content. Amanda created an underwriting package to communicate with potential underwriters. This would basically pay for a DJ to have access to the station, costs about $1,000/year. Sent emails to everyone who sponsored the scavenger hunt. Also emailed any business I’ve talked to and any business that was on Roll Over Easy in the last year. Asked DJs if they had recs, got some others. Goal of 10 before Sept.
Lost about 100 besties but from peak about 40, two years ago had 140 active now 109, losing besties plus sliding/scale opt out dues model has resulted in less revenue. About half of DJs pay dues.
Same thinking for underwriting can apply to talking to donors, individuals or organizations or businesses.
Ben re: the Besties campaign, have we given any consideration to other kind of membership platforms? Fully boxed platforms and also open up member-exclusive content?
Could go back to pre-pandemic Besties-only email
Besties only playlist - somebody would have to do it.
Should probably reconsider Bestie benefits before launching the campaign. Tinytivities for Summer and Fall.
Brandon - fundraiser for stolen equipment or specific need? Tent? New merch - beanies and patches would have to buy upfront.
Amanda - Silver Sprocket merch pop up in Sept, opening and closing party and endcap for the month. What specific merch can we produce? Croc charms.
Ben is now leading the Tech Committee, Lydia is secretary. Back on schedule with meetings. Kelly (volunteer) is working on Spotify playlists.
Also able to recruit one of our old DJs to be a committee member. Having more smart tech capable people around will help us grow.
Update for app home screen, a couple bugs still working out, not live yet but in progress. Project tracking in Trello now.
Committee night in Sept. or Oct - lots of interest, have open committee night where all committees convene and let everyone within BFF know, and also include the public, if interested can come see all the people who are in all the committees. Sept or Oct. Evening during the week.
Board retreat in the fall - need to update strategic plan, can get that in motion. Will consider how we want to update it, if we want to keep the same initiatives and come up with new tactics. Will also consider each committee and come up with a more tailored set of priorities for the coming year.
This is in progress, the committee will convene after the next Besties Bash.
Done, campaign planning in progress
Done.
Done.
Awesome weekend, the stream was really well attended. Almost 2,000 unique viewers each day. Stream didn’t lead to any donations, didn’t for The Complex either. Got a lot of exposure but not a money making opportunity. Sold all our back cataloged merch. Made $600 in merch sales and about 50 in donations and gave away almost every sticker, used that money to order new buttons and stickers. We got 60 email signups and a lot of good mojo, overall a success.
We’ve been Invited back for Halloween Meltdown Oct. 8 and 9. Would cost the same as Mosswood, $3,000. Great to get in with the Total Trash people.
How do people feel about spending money for this given financial situation?
Ben, were we thinking of this as oppty to drive donations? Would we want that if we did it again?
Primarily for marketing, more general outcome would be driving more traffic to website and get more people interested.
Ben: when would have to commit money?
Amanda: we have a bit of time, get billed after the event.
Ben: Worth synching with Complex on how to do things differently?
Amanda: we could give them more material for their reels, could make something new. Could take all the jingles into something, maybe make a new video that highlights us as a nonprofit. Maybe figure out how to work us into their chat.
Ben: add qr code to video? Then not dependent on being signed into twitch.
Can we use stills from this event in the future? Some questions of what we can do with footage but screen grabs are ok. Could have photographer backstage to shoot interviews? Also have volunteer to screen capture in real time.
Ask for donations during the stream, before The Complex sends invoice deduct donations.
No public comments this month.
Ben: Secret Alley issue this week?
Amanda: Project Local DJs violated several Secret Alley rules and their show has been canceled as a result and their access to the Alley deactivated.
The next meeting of the BFF.fm board is scheduled for 6pm on SEPTEMBER, 15 2022. See https://board.bff.fm for more information.
Everyone: do you have a connection to a local business? Let’s introduce them to BFF and share messaging and underwriting package with them. Add details to the underwriting tab of this spreadsheet:
Clair: schedule board retreat in October (weekends, add availability to this spreadsheet by Aug. 10)
Amanda: start scheduling committee night (weekday evening)
Everyone: at next committee meetings, come up with a list of top metrics to share.
Convened at 7:37 PM
In Attendance: Amanda Guest, Forrest Guest, Noel Von Joo, Tom Tierney, Mai Le, Eddie Codel
Absent: Ben Russo
Forrest: Send out Monthly Board meeting invite
Eddie: Contact Rusty and Brian Zisk at Soma.fm to see if they had any suggestions or interest in BFF.fm
Tom: Schedule a time to tour the station and get familiar with the processes
Forrest: Create a google sheets doc for fundraising brainstorming
Forrest: Explore pre-empting the broadcast periodically to run a brief ad/spot
Noel to find out how much it costs to put a sign outside the building
Amanda to find out how much we should charge to share ads.
Tom to look into business underwriting and full commercials to present a summary next month
Mai and Amanda to meet on seasonal fundraising campaigns
Amanda: Focus should be on fundraising. In light of the rent increase, we should continue to raise funds. We did our first benefit event last weekend April 14. We made $280, which was the door charge, plus two t shirts and sticker pack. There were a lot of tourists, since the venue was on Haight Street. The next benefit is on May 10th at Virgil’s Sea Room. It will be to bring back cocktails for a cause. Tom at Virgil’s invited a few BFF DJs to play. The target is 50-100 attendees. The door charge will be a suggested donation. We will be a portion of the signature drink. The event will be 6-9 PM. Mai: We should all promote it widely on the channels we have access to. Amanda: was thinking it would be good to do a raffle. She did research and saw that in the past, cocktails for a cause organizations that were successful did raffles. We have dance lessons, a photo portrait, and acupuncture sessions. Amanda would like to ask a record store if they want to donate, and a few other partners if they have items to donate. Amanda is working with two separate groups of DJs to put on BFF branded shows. Loud and Local already bring in local bands, and they are looking forward to working closer together. Mai: where would you host that? Amanda: unsure. We have invitations to throw shows at Amnesia, Make Out Room, Bottom of the Hill and other venues. Amanda is working with Erica Delgado, who works with the Bay Bridged and Different Fur. She’s interested in doing diverse shows - all women or people of color - and was interested in doing those under the BFF banner. There will be a discussion in the next few weeks. There will be a meeting with Luke in the next week regarding the pop up beer garden idea. There hasn’t been much progress since the initial discussions. However, we just need to pick a location and pull the permit. A few weeks ago, Amanda donated to the ATA fundraiser, and the ATA organization mentioned in the fundraiser that they got a grant from the displacement for the arts organization. If you go on the grant website, they show the money they have given out in the past few years. $15 million has been allocated by the city to assist arts organizations. They are paying for the ATA to make the space ADA compliant. They have also given money to the Roxie, and arts organizations that are very similar to BFF. Mai: are we ADA compliant? Noel: we would need to have a comprehensive inspection done. Mai: Is that what we are looking for? Amanda: they keep organizations in the city, so it could be for the secret alley, or could just be the impetus for the station to find another space. They are working to keep arts organizations within city limits. Mai: What do you think we would ask for money for? Amanda: BFF will not be able to afford to stay here after next year. We are at a tipping point, the station can’t continue to grow without assistance. If we stay on this plan, BFF won’t be able to be here next year. Amanda did a passive twitter campaign, and we have 18 new supporters at $10 a month, but it doesn’t fully cover the increase. Mai: I ask what we want because the only way to know what they fund is to look at what they just funded. ADA is a little clearer of an ask, and they have already done some of that. I could do an outline for you. Amanda: I could send you a link, and you can look at it.
Action Item: Amanda to send Mai the information
Action Item: Mai to review the information
Mai: If they show what they covered, you can see what they cover. Amanda: All the things I’ve said are things they have done. Mai: Who? Amanda: I’d need to get back to you. The spaces that moved were probably social services or cultural agencies. It looks like we should apply, and then if we are accepted, they can decide what they want to help with. Mai: In my experience, we should be more directed. Amanda: we should discuss once you’ve had a chance to review. Tom: You found something exciting and it may be helpful. Amanda: There may be value in getting exposure to someone in city hall. Also, just the application process has shown us some grant sites and given us guidelines for getting our documentation together. Eddie: Are you familiar with the Awesome foundation? Amanda: We’ve tried several times. Some discussion of Awesome foundation grants followed.Mai: I have a fundraiser I’d like to do. I’d like to throw an underground brunch and give any funds raised to BFF. At the moment, there is enough open space to make it practical.
Action item: Mai to plan the fundraiser, or present a plan at the the next meeting
Amanda: I got a call this week from SF Weekly, and we won station of the year. The party is May 18th, Amanda will DJ to get more Ads.
Action item: Forrest to reschedule the next board meeting, which is currently on May 18th. Eddie would be better for the 25ht.
Amanda: We can move to the next agenda item. Tom was asked to present some ideas around underwriting/advertising. Tom: I didn’t print it, but I can send the plan.
Action Item: Tom to send the plan to board members
Tom: This isn’t a set plan, but this is what I was thinking. Easy ones: underwriting. Underwriting is something you say that doesn’t try to provoke an action, rather something like “This Segment Brought to you By”, Commercials will try to get you to take a specific action. Other obvious ideas are sponsorships and
One idea that works is getting a sponsored blog. For example, Mission Mission has a partnership with Pop’s. Pop’s pays a monthly fee to have a sponsored post. A suggestion would be to propose our top 5 shows meet with the board to discuss which sponsors would be a good cultural fit. If the DJs are part of the process, this could make it easier to understand. Nothing final, but for $250 a month, you get a 30 second spot, and a lead in and lead out, and possible cross promotion. This may be a better solution, as some owners pay blindly to fund blogs. Eddie: do you have coupons or other tracking? Tom: No, we just pay them and assume we are getting value. I wouldn’t want to ruin the atmosphere of the station, but I think the DJs would be happy to help the station. At one of the past Board meetings, many of the board members were saying “DJs don’t do that”, but when I started the bar, many people said “bartenders won’t do that” but they are happy to participate. DJs have contacts and talents that they may be happy to lend to the success of the station. Eddie: what do bartenders do? Tom: Some of my most successful nights are when I have asked bartenders for their input. I’ve done some basic math. 7 days a week, 10 shows a day, 2 hours per show. $250 per show, means $18,000 per month. If we only have a 50% takeup rate, we may expect $9,000 per month. The problem with fundraising is that it’s not predictable. If you have a constant revenue stream, you have options. With the bar, I could only afford to buy the liquor I would sell. But it’s cheaper to buy in bulk, so ultimately I was unable to put my revenue to best use. It seems like a better idea would be to get shows to try to get invested. Maybe even offer a live show once a month. Research with other radio stations showed that an average price was roughly $0.47 per spot. There doesn’t seem to be enough to make that worthwhile. Mai: It seems like the sales side is the most difficult part of the proposition. Most DJs have a full time job, and even putting together an event is a stretch. Amanda: what I’d like to propose is to have 1 or 2 point people who would talk to the DJ and also talk to the sponsor. Amanda already says that shows can be sponsored, but there have been quality issues in the past. DJs have pocketed the money or not fulfilled their promises. Tom: I imagine there would be a contact person. One of my early radio experiences was going on the pitch in a bear costume. I don’t think it would be a big ask to go out on sales calls. Mai: I think that’s part of the problem. Some DJs may not be willing to contribute much. Tom: Maybe we should look into the quality of DJs. Amanda: we only have one or two ‘problem DJs’, but this will be a bit of an experiment. Tom: no matter what we do, this won’t change overnight. Over time, we will create a model, and see if we can spread it to the whole station. Amanda: We should pilot this program, and see if the DJs can use their connections to get sponsors. Mai: You suggested the 5 most popular shows, which makes sense from the sponsorship side, but maybe it makes more sense to focus on the shows with the most committed DJs. If we picked from the crew who was dedicated, we may have more success. This will probably be easiest for us to fulfill our promises. Amanda: I agree with that. If they aren’t interested, it may cause issues with the sponsor. It’s more valuable if they are more engaged.How do we put this in place? Noel: just trial it with a few shows. Amanda: we just need to identify a few shows, and identify sponsors that may be a match. Noel: maybe some shows already have a match.
Action item: Everyone to review Tom’s proposal, and be prepared to vote or discuss at the next board meeting.
Mai: Is there a concern with Roll Over Easy, since Luke works for the city government? Amanda: there are work arounds, like having Chris read it. Tom: Part of the reason I’m thinking about it this way is that the cost per spot is so low, and they have numbers to show how many listeners you are buying. We don’t have that, what we do have is personal relationships. These relationships will drive that, to get the money to start tracking things. The relationships are the most powerful thing we have. Mai: I think that though relationships are more valuable for a small business, the radio station are a little different. It’s more of a utility. DJs have complained to me because they have to pay. They have to pay to volunteer. It has a different feel than asking staff at a small business to take on additional tasks. Tom: From the financial side, you can cut dues or remove them for the shows with sponsors. Amanda: a few people may have forgotten that they are paying the rent. Tom: We still may be able to do underwriting. Amanda: I’d prefer that model, and it’s already in use for podcasts. Tom: if we’re going to ask for money, there should be some value for that. IF ‘s just “we’ll mention you at the top of the hour”, there isn’t much value as a business owner. If we give them pre-made ads, there may be more perceived value. Mai: I’ve done corporate fundraising, and that isn’t quite what they are looking for. They just want to be part of the idea that if you’re a cyclist, you like Adobe. The question is, are we able to sell BFF as an idea that someone wants to be involved with. Tom: I think it’s both of those. Mai: They may think that they want the value, but that’s not my experience. I could do prepare some graphs that show listeners. Noel: We may need to check with KQED and other public stations to see if they can underwrite to see what they can claim on their taxes. Amanda: if we do commercials, we have to figure out the cash value of commericals and they can only claim the remainder. The path of least resistance to me is to mirror the non profit model. Tom: If we choose to go that way (which seems smart), we may want to package it in a way that incorporates both of those ideas. In order to get a large amount of their advertising budget, we need to give them something in return. Mai: We can put together packages that show the advertising value at $100 and they can see the value. Amanda: I think it will seem custom for everyone. Mai: That’s what it will end up being, no matter what. If the price is $2,500, the sponsor may only be able to spend $2,000. Maybe we should rough out a package, and then we can create a powerpoint or PDF to share. Eddie: have you ever done Sunday streets? Amanda: we have tried twice, but the problem tends to be power. We tried to get information beforehand to see if we can run an extension cord from a store, but they weren’t very good to work with. Eddie: it seems like a good way to get the name out. Tom: do you ever use the live events to raise awareness? Amanda: we bring the merch to every show we do. Tom: maybe we should get DJs to hustle, and try to sign up listeners. Amanda: we’ve never solicited memberships. Maybe because we didn’t have a good platform for that. Mai: we have the capability to do that? Amanda: Commit Change supports that but we haven’t done any sort of push for it. Forrest: we haven’t had a lot of engagement for people to hustle during the live events. Mai: board members are also an important part of the process. For Bike to Work Day, board members were at all of the stations. Amanda: It’s been difficult at events, because sometimes the volunteers treat it like it’s a party, rather than an event that they work at. Forrest: the last item we have is to set the date for the board member open house. Does anyone have a feeling for when would work? Amanda: Forrest and I will be out for most of June, so June would not be preferable. Mai: We should keep in mind the two ideals - trans lady person of color and someone with money to contribute. Tom: August? Does it need to happen soon? Noel: Mid July? Mai: Thursday? Sunday? Amanda: how about a weekday evening? Tom: Thursdays are usually good for that. Forrest: Early evening? Late evening? Amanda: rather than the may board meeting, we could have the open house then. Forrest: May 18th? It’s memorial day weekend, but that’s monday. Also, we’re only giving them 4 weeks. If they have plans, we aren’t going to win. Amanda: I selected the initial board, so my ideas are tapped out. I’d like to offer to put on the event, and have you all invite people. Mai: Like invite 10, and hope 3 show up? Noel: would they buy in to be on the board? Mai: That’s the usual model. Tom: do you know how much you want new board members to contribute? Amanda: Mai and I had discussed it, and it should be a meaningful donation. This may be a sliding scale. Mai: something like 2-5% of your income for the bicycle contribution.
Action Item: Board members to invite as many people as they think they need to to get 3 people to attend.
Closed at 8:50.
April 25th 2019, San Francisco
Prior to the meeting, please add items for discussion here:
Check in about publication of these minutes and future board meetings — https://board.bff.fm has been created for this purpose.
Open Discussion
Scribe: Ben Ward
Convene as Best Frequencies, Inc. Board of Directors
Tom: Really good!
Amanda: We’ve had it reviewed by external consultants.
Amanda: Pressing thing is we need to present it to the larger DJ population.
Amanda: Working with Caryn to create a presentation deck as a basis for the presentation to DJs. Stripping out proprietary details (exact listenership, etc.) but include budget, strategy, etc.
Tom: No bones about it. I love seal.
Ben: It’s not the regular version, right?
Tom: No! It’s an acoustic version.
<The playlist progresses and a conversation about Dogs Eye View proceeds>
Ben: We have a new documentation platform upon which we can write content.
Board.BFF.fm has been set up as the future host of board profiles. We need bios for each of us.
Summarized new documentation and tech offerings for DJs — new @dj.bff.fm logins will be issues soon — Ben is working on the transition plan.
Amanda: May and June are booked up! A bunch of bands found out about it now and so August is booking fast.
We’re getting $12K from JLS, plus potential for sponsorship.
We got permits and beer donated. However, no additional sponsor money has come in through sponsorship yet. We’re still under budget to book August, but holding off on September until we know the bar income, and budget for bands.
Ben: That reminds me, we have a lot of variants of our logo and icons. One of the other things we can do with the new public documentation pages is publish a Media Kit with just the logs we want people (including us) to use in different settings.
Ben: Right now Amanda is running point on all of of this. Do we envisage that a Committee will own this going forward?
A: Yes, Events Committee. Erika is already involved in MUSH.
Andre is also really interested and likely to join that committee too and has run his own events. He wants to work more closely with BFF to make BFF events.
W: The committees will be fully staffed by volunteers, and we’re looking for DJs to be involved in them?
A: Yes. Part of growing the committees is staffing them up with more involvement.
A: Also we’re trying to start a flyer campaign. Got Miles to distribute some.
We’ve got a laser printer and have been trying to improve print quality and lower production cost.
A: There are five open timeslots. I’ve emailed 5 potential DJs.
Once they’re filled, I want to review the process for how we get people in the door. Currently it’s very direct, people apply through the website and we review their applications. We still want to review people for whether they’re aligned with our values, but we could consider making the barrier to entry more aligned with participating in the community: e.g. volunteering at Bestie bashes, supporting events and the station, joining committees, etc. Then getting a show opportunity off the back of that.
We think that should be a board-led process to decide if we want to set a bar like that.
Ben: Want to flag that one thing we’ve done in that past is that access to our community tools has been very gated by “having a show” — e.g. being present in Slack. When people end a run of their show, they disappear from the space. With the desire to have broader community participation, we might want to consider allowing people to stick around.
A: Broadly agree. Again with moving away from Dues, moving a model where DJs are encouraged to be supporters/donations makes that relationship more sustainable and ongoing.
—
20:20 — Meeting adjourned.
A Non-profit Public Benefit Corporation
The principal office for the transaction of the activities and affairs of this corporation is located at 180 Capp Street #4, San Francisco, CA 94110 . The board of directors may change the location of the principal office. Any such change of location must be noted by the secretary on these Bylaws opposite this Section; alternatively, this Section may be amended to state the new location.
The board may at any time establish branch or subordinate offices at any place or places where this corporation is qualified to conduct its activities.
This corporation is organized exclusively for charitable purposes within the meaning of section 501(c)(3) of the Internal Revenue Code of 1986, as amended, and the specific purposes of the corporation are to provide a non-commercial volunteer-run community radio station in the San Francisco Bay Area which exists to provide a platform for local residents in the community to use the medium of radio and internet radio to express their love of music and unique talents, a platform for local and lesser-known artists and musicians in the community to reach a larger audience, provide a forum to explore issues that affect the local community via talk programming, and promotion of the economic development and general well-being of the local music scene in the San Francisco Bay Area.
Unless the context requires otherwise, the general provisions, rules of construction, and definitions in the California Non-profit Corporation Law shall govern the construction of these Bylaws. Without limiting the generality of the preceding sentence, the masculine gender includes the feminine and neuter, the singular includes the plural, the plural includes the singular, and the term "person" includes both a legal entity and a natural person.
This corporation's assets are irrevocably dedicated to public and charitable purposes. No part of the net earnings, properties, or assets of the corporation on dissolution or otherwise, shall inure to the benefit of any private person or individual, or to any director or officer of the corporation. On liquidation or dissolution, all properties and assets remaining after payment, or provision for payment, of all debts and liabilities of the corporation shall be distributed to a nonprofit fund, foundation, or corporation that is organized and operated exclusively for charitable purposes and that has established its exempt status under Internal Revenue Code section 501(c)(3).
This corporation shall have no voting members within the meaning of the Non-profit Corporation Law. Notwithstanding the foregoing, DJ’s, radio hosts, and other regular volunteers of the radio station may be admitted as non-voting members in the discretion corporation's board of directors.
Application for membership shall be open to any resident of the San Francisco Bay Area who is willing to volunteer approximately one hour per week by doing a radio show and who supports the purpose statement in Article II. Membership is granted after completion and receipt of a membership application and monthly dues. All memberships shall be granted upon a majority vote of the board.
The amount required for monthly dues shall be $50 each month, unless changed by a majority vote of the directors. Continued membership is contingent upon being up-to-date on membership dues. The President shall have the right to waive any member’s dues for any reason. All dues shall be for the express purpose of furthering the charitable purpose of the corporation.
Any member may resign by filing a written resignation and submitting it to any director or the President. A member can have their membership terminated by the President or a majority vote of the directors.
The corporation shall convene an annual meeting of the members each year. Notice shall be provided at least thirty (30) days prior to the annual meeting, specifying the date, time and place of the meeting. Notice shall be provided by email. Time permitting, members shall have the chance to bring any business before the directors and officers of the corporation at an annual meeting, if notification of the intent to bring such business at the annual meeting is provided to the board of directors at least fourteen (14) days prior to the meeting.
Subject to the provisions of the Non-profit Public Benefit Corporation Law (the "Law") and any limitation in the articles and Bylaws of this corporation, the activities and affairs of this corporation shall be conducted and all corporate powers shall be exercised by or under the direction of the board. The board may delegate the management of the activities of this corporation to any person or persons, management company, or committee however composed, provided that the activities and affairs of this corporation shall be managed and all corporate powers shall be exercised under the ultimate direction of the board.
The board of directors shall consist of at least three (3) but no more than seven (7) directors unless changed by amendment to these Bylaws. The exact number of directors shall be fixed, within those limits, by a resolution adopted by the board of directors.
So long as required by law, not more than forty-nine percent (49%) of the persons serving on the board of this corporation may be "interested persons" as defined by the Law (section 5227).
The directors shall be elected at a regular annual meeting of the directors, unanimous written consent, or in any other manner authorized by law. In any election of directors the candidates receiving the highest number of votes are elected. Elections for directors need not be by ballot unless a director demands election by ballot at the meeting and before the voting begins. Each director shall cast one vote for each office of director to be filled without the right to cumulate votes.
Directors are elected to a term of three (3) years. Each director, including a director elected to fill a vacancy, shall hold office until his successor is elected, except as otherwise provided by law. In the election of the first directors, the term of each shall be determined as provided by the directors or, if there are no directors, by the incorporator.
The board of directors may fix by resolution the time and place, either within or without the State of California, for the holding, without other notice than such resolution, of regular meetings of the board, including the regular annual meeting of the board. Notice of any change in the time or place of regular meetings shall be given to all of the directors in the same manner as notice for special meetings of the board of directors.
Special meetings of the board of directors for any purpose or purposes may be called by the chairman of the board or the president or, if both the chairman of the board and the president are absent or refuse to act, by any vice president (if the board of directors shall have created such office or offices), or by any two (2) directors.
Notice of all meetings shall specify place, date and time of the meeting. Notice of regular meetings of the board shall be given in writing by the Secretary to each director at least ten (10) days but no more than ninety (90) days before the meeting date. If notice is mailed, notice shall be given not less than twenty (20) days before the meeting. Email shall constitute valid notice. Notice of special meetings of the board shall be given by four (4) days notice by first-class mail or forty-eight (48) hours notice delivered personally or by telephone, including a voice messaging system or by email.
A majority of the then-current directors shall constitute a quorum for the transaction of business at any meeting of the board. A majority of the directors present, whether or not a quorum is present, may adjourn the meeting for twenty-four (24) hours or less without further notice. If the meeting is adjourned for more than twenty-four hours, notice of any adjournment to another time or place shall be given prior to the time of the adjourned meeting to the directors who were not present at the time of the adjournment.
The act of a majority of the directors present at a meeting duly held at which a quorum is present shall be the act of the board of directors, unless the act of a different number is required by law, the articles of incorporation or these Bylaws. A meeting at which a quorum is initially present may continue to transact business notwithstanding the withdrawal of directors, if any action taken is approved by at least as many directors as is required to act on behalf of the board.
Directors may participate in a meeting via telephone or electronic video screen communication (e.g. Skype, Google Hangout, etc.), so long as all members participating in such meeting can hear one another.
Any action required or permitted to be taken by the board of directors may be taken without a meeting if all members of the board shall individually or collectively consent in writing to such action. Such written consent or consents shall be filed with the minutes of the proceedings of the board. Such action by written consent shall have the same force and effect as a unanimous vote of such directors.
A director shall perform the duties of a director, including duties as a member of any committee of the board upon which the director may serve, in good faith, in a manner such director believes to be in the best interests of the corporation and with such care, including reasonable inquiry, as an ordinarily prudent person in a like position would use under similar circumstances.
In performing the duties of a director, a director shall be entitled to rely on information, opinions, reports or statements, including financial statements and other financial data, in each case prepared or presented by:
One or more officers or employees of this corporation whom the director believes to be reliable and competent in the matters presented;
Counsel, independent accountants or other persons as to matters which the director believes to be within such person's professional or expert competence; or
A committee of the board upon which the director does not serve, as to matters within its designated authority, which committee the director believes to merit confidence, so long as, in any such case, the director acts in good faith, after reasonable inquiry when the need therefore is indicated by the circumstances and without knowledge that would cause such reliance to be unwarranted.
Subject to being able to comply with subdivision (d) of Section 5233 of the Law or any successor section thereto [FOOTNOTE], prior to consummating a "self-dealing transaction" or any part thereof, as defined by Section 5233 of the Law or any successor section thereto, either
The board shall authorize or approve the transaction in good faith by a vote of a majority of the directors then in office without counting the vote of the interested director or directors, and with knowledge of the material facts concerning the transaction and the director's interest in the transaction; and, further, prior to authorizing or approving a self-dealing transaction, shall consider and in good faith determine after reasonable investigation under the circumstances that this corporation could not have obtained a more advantageous arrangement with reasonable effort under the circumstances; or
Where it is not reasonably practical to obtain approval of the board prior to entering into the transaction, a committee or person authorized by the board shall approve the transaction in a manner consistent with the standards set forth in clause (1) of this section. In the event the procedure of clause (2) of this section is followed, the board, after determining in good faith that the conditions of clause (2) of this section are satisfied, shall ratify the transaction at its next meeting by a vote of the majority of the directors then in office without counting the vote of the interested director or directors.
Subject to being able to comply with Section 5234(a)(2) of the Law, no contract or other transaction between this corporation and any corporation, firm or association in which one or more directors are directors shall be authorized, approved or ratified by the board or a committee of the board unless the material facts as to the transaction and as to the director's or directors' common directorships are fully disclosed or known to the board or committee of the board, and the board or a committee of the board authorizes, approves or ratifies the transaction in good faith by a vote sufficient without counting the vote of the common director or directors.
Interested directors may be counted in determining the presence of a quorum at a meeting of the board which authorizes, approves or ratifies a self-dealing transaction.
The board may declare vacant the office of a director who has been declared of unsound mind by a final order of a court, or convicted of a felony, or who has been found by a final order or judgment of any court to have breached any duty arising under Article 3 of Chapter 2 of the Law or any successor article thereto. A director elected to fill a vacancy shall hold office during the unexpired term of his predecessor in office and until his successor is elected. Any vacancy occurring on the board of directors as well as any directorship to be filled by reason of an increase in the number of directors shall be filled by approval of the board or, if the number of directors then in office is less than a quorum, by (1) the unanimous consent of the directors then in office, (2) the affirmative vote of a majority of the directors then in office at a meeting held pursuant to notice or waivers of notice complying with Section 5211, or (3) a sole remaining director.
Directors as such shall not receive any stated salaries for their services, but by resolution of the board of directors a just and reasonable fixed sum and expenses of attendance, if any, may be allowed for attendance at each regular or special meeting of the board or any committee of the board; but, subject to the restrictions of Section C of Article VI of these Bylaws, nothing contained in this section shall be construed to preclude any director from serving this corporation in any other capacity and receiving just and reasonable compensation therefor.
No director shall possess any property right in or to the property of this corporation. In the event this corporation owns or holds any property upon its dissolution and winding up, after paying or adequately providing for its debts and obligations, the directors shall dispose of the remaining property in accordance with the articles of incorporation.
Any director may resign effective upon giving written notice to the chairman of the board, the president, the secretary or the board of directors of this corporation, unless the notice specifies a later time for the effectiveness of such resignation. The board of directors may elect a successor to fill a vacancy caused thereby, or if the resignation is effective at a future time, the board of directors may elect a successor to take office when the resignation becomes effective. However, except upon notice to the Attorney General, no director may resign if this corporation would then be left without a duly elected director in charge of its affairs.
The officers of this corporation shall be a chairman of the board or a president or both (the determination of which is to be made by the board of directors), a secretary, a treasurer and such other officers with such titles and duties as shall be determined by the board of directors. Any number of offices may be held by the same person, except that neither the secretary nor the treasurer may serve concurrently as the president or chairman of the board.
The officers of this corporation shall be chosen by the board of directors and shall serve at the pleasure of the board.
Any officer selected by the board of directors may be removed by the board of directors whenever in its judgment the best interests of this corporation would be served thereby, subject to the rights, if any, of an officer under any contract of employment.
Any officer may resign at any time upon written notice to this corporation without prejudice to the rights, if any, of this corporation under any contract to which the officer is a party.
A vacancy in any office because of death, resignation, removal, disqualification or otherwise may be filled by the board of directors.
The chairman of the board, if there be such officer, shall, if present, preside at all meetings of the board of directors and exercise and perform such powers and duties as from time to time may be assigned to him by the board of directors or prescribed by these Bylaws. If there is no president, the chairman of the board shall, in addition, be the general manager and chief executive officer of the corporation and shall have the powers and duties prescribed in Section G of this article.
Subject to such powers and duties, if any, as may be prescribed by these Bylaws or the board of directors for the chairman of the board, if there be such officer, the president shall be the general manager and chief executive officer of this corporation and shall, subject to the control of the board of directors, have general supervision, direction and control of the business and affairs of this corporation. He shall preside in the absence of the chairman of the board or, if there be none, at all meetings of the board of directors. He shall have all of the powers and shall perform all of the duties which are ordinarily inherent in the office of the president, and he shall have such further powers and shall perform such further duties as may be prescribed for him by the board of directors.
The treasurer shall be the chief financial officer of this corporation and shall keep and maintain, or cause to be kept and maintained, adequate and correct books and records of account of this corporation. He shall receive and deposit all moneys and other valuables belonging to this corporation in the name and to the credit of this corporation and shall disburse the same only in such manner as the board of directors or the appropriate officers of this corporation may from time to time determine and shall render to the chief executive officer and the board of directors, whenever they request it, an account of all his transactions as treasurer and of the financial condition of this corporation. He shall have all of the powers and perform all of the duties incident to the office of treasurer, and he shall have such further powers and shall perform such further duties as may be prescribed for him by the board of directors.
The secretary shall keep or cause to be kept at the principal executive office of this corporation or such other place as the board of directors may order a book of minutes of all proceedings of the board of directors, with the time and place of each meeting, whether regular or special, and, if special, how authorized, the notice thereof given, and the names of those present. The secretary or, if he is absent or unable or refuses to act, any other officer of this corporation shall give or cause to be given notice of all the meetings of the board of directors required by these Bylaws or by statute to be given, and he shall keep the seal of this corporation, if any, in safe custody. He shall have all of the powers and perform all of the duties incident to the office of secretary, and he shall have such further powers and shall perform such further duties as may be prescribed for him by the board of directors.
The board of directors may, by resolution adopted by a majority of the number of directors then in office, provided that a quorum is present, create one or more committees, each consisting of two (2) or more directors, to serve at the pleasure of the board. Appointments to such committees shall be by a majority vote of the directors then in office. The board of directors may appoint one or more directors as alternate members of any committee, who may replace any absent member at any meeting of the committee. And such committee, to the extent provided in the resolution of the board, shall have all the authority of the board, except with respect to:
The approval of any action for which the Law also requires approval of the board;
The filling of vacancies on the board or on any committee which has the authority of the board;
The fixing of compensation of the directors for serving on the board or on any committee;
The amendment or repeal of Bylaws or the adoption of new Bylaws;
Sections F through M and O through Q of Article VI of these Bylaws shall also apply, with necessary changes in point of detail, to committees exercising the authority of the board of directors, if any, and to actions by such committees, except that (a) the first sentence of Section I of Article VI shall not apply and a quorum of the committee shall be a majority of the authorized number of members of the committee and except that (b) special meetings of a committee may be called by any two members of the committee, unless otherwise provided by these Bylaws or by the resolution of the board of directors designating such committees. For such purpose, references to "the board" or "the board of directors" shall be deemed to refer to each such committee and references to "directors" or "members of the board" shall be deemed to refer to members of the committee.
The board of directors may, by resolution adopted by a majority of the number of directors then in office, provided that a quorum is present, create one or more advisory committees, which may or may not include voting directors and which shall have two (2) or more members to serve at the pleasure of the board. Appointments to such advisory committees shall be by a majority vote of the directors then in office. The board of directors may appoint one or more individuals, who may or may not be voting directors, as alternate members of any advisory committee, who may replace any absent member at any meeting of the advisory committee. The advisory committee shall have only the authority and jurisdiction granted to it pursuant to the board resolution adopting such advisory committee. Any actions or decisions set forth by the advisory committee will be subject to the ultimate direction of the Board.
The board of directors may authorize any officer or officers to be agent or agents of this corporation, in addition to the officers so authorized by these Bylaws, to enter into any contract or execute and deliver any instrument in the name of and on behalf of this corporation, and such authority may be general or confined to specific instances.
All checks, drafts or orders for the payment of money, notes or other evidences of indebtedness issued in the name of this corporation shall be signed by such officer or officers, agent or agents, of this corporation and in such manner as shall from time to time be determined by resolution of the board of directors. In the absence of such determination by the board of directors, such instruments shall be signed by the treasurer and countersigned by the chief executive officer of this corporation.
All funds of this corporation shall be deposited from time to time to the credit of this corporation in such banks, trust companies or other depositories as the board of directors may select.
The president of this corporation or his designee is authorized to accept dues and donations that support the purposes of this corporation as set forth in the articles of incorporation of this corporation whether such donation is for a specific project or projects or is for the general support of this corporation's programs.
The president or any vice president or the secretary or any assistant secretary of this corporation is authorized to vote, represent and exercise on behalf of this corporation all rights incident to any and all shares of any other corporation or corporations standing in the name of this corporation. The authority hereby granted to said officers to vote or represent on behalf of this corporation any and all shares held by this corporation in any other corporation or corporations may be exercised either by such officers in person or by any other person authorized so to do by proxy or power of attorney duly executed by said officers.
This corporation shall keep at its principal office and/or office of attorney or accountant in this state, if any, the original or a copy of its articles of incorporation and Bylaws as amended to date. Furthermore, this corporation shall keep adequate and correct books and records of account and shall also keep minutes of the proceedings of its board of directors and committees of the board. Minutes shall be kept in written form. Other books and records shall be kept either in written form or in any other form capable of being converted into written form. Every director shall have the absolute right at any reasonable time to inspect and copy all books, records and documents of every kind and to inspect the physical properties of this corporation.
So long as required by the Law, this corporation shall furnish annually to its directors, within one hundred twenty (120) days after the close of this corporation's fiscal year, a statement which briefly describes each of the following transactions, if any:
Any "covered transaction" during the previous fiscal year involving more than fifty thousand dollars ($50,000), or which was one of a number of "covered transactions" in which the same "interested person" had a direct or indirect material financial interest, and which transactions in the aggregate involved more than fifty thousand dollars ($50,000). The description of such "covered transactions" should include the names of the "interested persons" involved in such transactions, stating such person's relationship to this corporation, the nature of such person's interest in the transaction and, where practicable, the amount of such interest; provided, that in the case of a transaction with a partnership of which such person is a partner, only the interest of the partnership need be stated; and
Any indemnification or advance aggregating more than ten thousand dollars ($10,000) paid during the fiscal year to any officer or director of this corporation pursuant to the Law providing for the indemnification of officers and directors. The amount and circumstances of such indemnification should be stated.
Within the meaning of this section, a "covered transaction" with an "interested person" means a transaction in which this corporation, its parent or its subsidiary was a party, and in which either of the following persons had a direct or indirect material financial interest: any director or officer of this corporation, or its parent or subsidiary; or any holder of more than ten percent (10%) of the voting power of the corporation, its parent or its subsidiary. A common directorship is not a material financial interest within the meaning of this section.
The statement required by this section shall be included in the report prepared pursuant to Section B of this article.
So long as required by the Law, the board of directors shall cause to be prepared within one hundred twenty (120) days after the close of this corporation's fiscal year, for their own use and for whatever further use the board may duly authorize, a report containing in appropriate detail the following information:
The assets and liabilities, including the trust funds, of this corporation as of the end of the fiscal year;
The principal changes in assets and liabilities, including trust funds, during the fiscal year;
The revenue or receipts of this corporation, both unrestricted and restricted to particular purposes, for the fiscal year;
The expenses or disbursements of this corporation, for both general and restricted purposes, during the fiscal year; and
The report required by this section shall be accompanied by any report thereon of independent accountants, or, if there is no such report, the certificate of an authorized officer of this corporation that such statements were prepared without audit from the books and records of this corporation.
This corporation shall, to the maximum extent permitted by law, and subject to Section 5260 of the California Nonprofit Corporation Law, indemnify each of its present or former directors and officers against expenses, judgments, fines, settlements and other amounts actually and reasonably incurred in connection with any proceeding or any threatened proceeding (hereinafter "proceeding" includes any threatened proceeding) arising by reason of the fact that any such person is or was a director or officer of this corporation; provided that the board of directors determines that such director or officer was acting in good faith and in a manner such person reasonably believed to be in the best interests of this corporation and, in the case of a criminal proceeding, had no reasonable cause to believe the conduct of such person was unlawful. Payments authorized hereunder include amounts paid and expenses incurred in settling any such proceeding. The foregoing does not apply to any proceeding specifically excluded by law, which includes actions brought by or in the right of this corporation and certain actions alleging self-dealing or a breach of any duty relating to assets held in charitable trust.
If, because of the nature of the proceeding, this corporation is prohibited by law from indemnifying its directors or officers against judgments, fines, settlements and other amounts, this corporation shall nevertheless indemnify each of its directors and officers against expenses actually and reasonably incurred in connection with the defense or settlement of such proceeding arising by reason of the fact that any such person is or was a director or officer of the corporation; provided that the board of directors determines that such director or officer was acting in good faith and in a manner such person believed to be in the best interests of this corporation and with such care, including reasonable inquiry, as an ordinarily prudent person in a like position would use under similar circumstances; and further provided that, to the extent required by law, the authority specified by law shall also approve the indemnification provided for by this paragraph.
Expenses incurred in defending any proceeding may be advanced by this corporation prior to the final disposition of the proceeding upon receipt of an undertaking by or on behalf of the director or officer to repay the amount of the advance unless it is determined ultimately that the director or officer is entitled to be indemnified as authorized in this article or by law.
The board of directors may authorize this corporation to purchase and maintain insurance on behalf of any director or officer against any liability asserted against or incurred by such person in such capacity or arising out of the person's status as such, whether or not this corporation would have the power to indemnify such person against such liability.
This article does not apply to any proceeding against any trustee, investment manager or other fiduciary of an employee benefit plan in that person's capacity as such, even though that person may also be a director or officer of this corporation. Nothing contained in this article shall limit any right to indemnification to which such a trustee, investment manager or other fiduciary may be entitled by contract or otherwise, which shall be enforceable to the extent permitted by applicable law.
There shall be no personal liability to a third party on the part of a volunteer director or volunteer executive officer caused by the director's or officer's negligent act or omission in the performance of that person's duties as a director or officer, if all of the following conditions are met:
The act or omission was within the scope of the director's or executive officer's duties;
The act or omission was performed in good faith;
The act or omission was not reckless, wanton, intentional, or grossly negligent; and
Damages caused by the act or omission are covered pursuant to a liability insurance policy issued to the corporation, either in the form of a general liability policy or a director's and officer's liability policy, or personally to the director or executive officer. In the event that the damages are not covered by a liability insurance policy, the volunteer director or volunteer executive officer shall not be personally liable for the damages if the board of directors and the person had made all reasonable efforts in good faith to obtain available liability insurance.
"Volunteer" means the rendering of services without compensation. "Compensation" means remuneration whether by way of salary, fee, or other consideration for services rendered. However, the payment of per diem, mileage, or other reimbursement expenses to a director or executive officer does not affect that person's status as a volunteer with the meaning of this Section A.
"Executive officer" means the president, vice president, secretary, or treasurer of a corporation, or such other person who serves in like capacity, who assists in establishing the policy of the corporation.
Nothing in this Section A shall limit the liability of the corporation for any damages caused by acts or omissions of the volunteer director or volunteer executive officer.
This Section A does not eliminate or limit the liability of a director or officer for any of the following:
As provided in Section 5233 or 5237 of the California Nonprofit Corporation Law; or
In any action or proceeding brought by the Attorney General.
Nothing in this Section A creates a duty of care or basis of liability for damage or injury caused by the acts or omissions of a director or officer.
Except as provided in Section 5233 or 5237 of the California Non-profit Corporation Law, there is no monetary liability on the part of, and no cause of action for damages shall arise against, any non-paid director, including any non-paid director who is also a non-paid officer, of this corporation based upon any alleged failure to discharge the person's duties as director or officer if the duties are performed in a manner that meets all of the following criteria:
The duties are performed in good faith;
The duties are performed in a manner such director believes to be in the best interests of the corporation; and
The duties are performed with such care, including reasonable inquiry, as an ordinarily prudent person in a like position would use under similar circumstances.
Except as provided by the California Non-profit Corporation Law (Section 5236), this corporation shall not make any loan of money or property to or guarantee the obligation of any director or officer.
These Bylaws shall fully amend and replace the previous initial Bylaws that were adopted by the Corporation as of January 3, 2014.
New Bylaws may be adopted or these Bylaws may be amended or repealed by the approval of the board of directors.
~
Adopted August 14, 2015
All these things are supposed to be transparent and accessible.
Starting Sept/Oct we’ll need to get some of us together to produce and EOY report — spending, achievements, goals for 2020, etc. Also needs to be published and sent to all donors.
Tom: Can we just share the video of the BFF.fm meeting as a year-end report?
Amanda: They’re different content, so no. We can try to find a pro-bono consultant to produce a well presented version of the report for release. Would ordinarily be very expensive though.
Board members should consider which section of the plan they want to present to the DJs — we want to build up the DJ’s relationship with the board.
Action Item: If there’s any part of the plan that resonates, let Amanda know and work with her to prepare presentation.
Amanda: Dani Scoville is working with us to get a venue (Potrero Hill) and invite all DJs.
Event will be mandatory for DJs (at the very least to watch the video recording of the presentation.)
We will also make this event open to the public and supporters.
Probably “commission” another video to raise community awareness of the event, get the public more involved.
We want to get this schedule as soon as possible. Before the end of May. Halfway through the year, want this done before the next fundraiser in June. Possibly a Saturday Afternoon.
Amanda will reach out to each DJ individually to ensure they understand the importance of the event and get feedback on what scheduling works best for them.
Probably plan a post-event social at The Parkside to coincide with it.
Goal of the meeting: Pare down the strategic plan, just to the core, room for questions.
Tom: We’ve got a lot of stuff to do. Do we want to focus on just the really necessary things, or try to put together groups for all of it right away.
Amanda: The biggest thing is switching to the committee-based structure, everything else is supported by that. It makes sense for the committee-portion to be the most detail. Other things like “Finding a New Space” are more long-term vision.
We want everyone to leave this feeling like they’re part of an organisation that has a cool history and bright history that they can be a part of making happen.
Tom: So we do emphasise the most immediate things.
Ben: Do we want to use this event for committee recruitment?
A: Yes.
A: Local Oakland businesses mostly.
The bonus of limited sponsorship is that we’ve been able to lead all the branding in BFF colours, etc, and we have “BFF.fm presents…” as the headline.
Additional sponsors will be “BFF.fm presents MUSH, sponsored by FOO”
The issue is that potential sponsors didn’t have a concept of what the event would be, and after the first event that will be easier.
Additional income comes from “Artist Row” — $50/table for local artists. Again, slow uptake due to unknown event. We’ve given all the tables for the first event for free to artists who’ve worked with BFF before.
Oakland has a weird thing where the permit cost is much more expensive to have a food truck in addition to bar, so we’re limiting to just the bar. JLS has a bunch of restaurants who are going to arrange some take-out specials during the event.
B: In a lot of ways that sounds better — gets JLS even more involved.
A: We have additional money from JLS for promoting the event, so we’ve ordered BFF-coloured skydancers and a small tent.
We still need to figure out a backdrop for the stage.
We have had MUSH stickers made.
Ben and I have discussed ways to measure the “health” of shows — just to keep track of which shows are showing a lot of re-runs, or not showing up regularly.
This would let us identify where maybe a DJ should be approached to rethink their timeslot or take a break.
B: Or share a timeslot. It can be a positive approach to suggest they get a level of involvement that works for them.
It all fits with a general desire to have DJs shift from feeling like they are part of the community, and not “paying to have a show.”
The amendment or repeal of any resolution of the board which by its express terms is not so amendable or repealable;
The appointment of committees of the board or the members thereof;
The expenditure of corporate funds to support a nominee for director after there are more people nominated for director than can be elected; or
The approval of any self-dealing transaction as defined by Section 5233 of the Law or any successor section thereto, except as provided by law.
Any information required by Section A of this article.
September 16th 2021, San Francisco
Review Agenda & Vote [Secretary]
Vote to approve previous minutes [Secretary]
Committee Updates
Review Action Items
Scavenger hunt review
Preliminary budget review
Open for public comment [Secretary]
Any other business? [Secretary]
Scribe: Ben Ward
Present:
Erika Delgado, Events Director
Amanda Guest, Chair, Executive Director
Caryn Kesler, Vice Chair, Creative Director
Jenn Lemon,
Vote YES to approve the August minutes.
Vote YES to adopt the proposed agenda.
Some agenda items that follow cover events so we can cover this later in the meeting.
No major updates. Some delays getting prizes for scavenger hunt, but should be able to start distributing next week.
Tweaking sponsorship of Last Saturday Live, and still working on Mission Bowling Club.
Talking to Bottom of the Hill next week regarding a partnership.
Aiming to compile two more grant applications before the end of the year.
We have received 4 awards! We’ve been brought in over $30,000 in grants so far this year. One more pending, but the amount isn’t verified yet; up to $10,000. That was applied for in February, to give some context of how long these processes takes.
Lots of this years grants have been connected to COVID-relief, so don’t necessarily guarantee the same results next year. On the other hand, lots of regular grants dried up because of COVID, so we expect there will be opportunities, but they’ll be different.
We were supposed to start the committee meeting informally but that didn’t happen this month due to a technical error. Will try to get that set up correctly for the future.
Other focus has been on native App vendors, to be discussed later.
No updates this month.
No updates this month.
Covered
Carry over.
Will be covered later in the meeting.
Carry over.
We brought in $7500 through sponsorships and donations during the event. Running costs were $8500, although some of that is pending.
The attention we got and PR push we got was definitely worth $1000, though! We had a wave of media coverage, TV appearances, etc. in the last week.
60 teams registered, 54 were active and played every day.
Participants gave us feedback that they had a fun time. Got a lot of feedback from the winning team that is valuable.
We are planning to go again next year. Some sponsors who didn’t sponsor this year have already reached out for next year. LIkely will not be over Labor Day weekend next time so as not to clash with other events; later in September for 2 days. Thinking already that perhaps the hunt to culminate in an event/concert at a venue tied to birthday celebrations.
Next year: More emphasis on creative challenges: These were the most fun and created content for the station. Might look to partner with groups to provide some categories of question (e.g. themed trivia questions). Also, we want to start this earlier in the year so it’s set up well in advance.
Caryn: Are GooseChase [the app platform] receptive to feedback?
We have given some feedback — and we noted some things like having to sell tickets on a different platform from how the game is operated — but not all of those things are relevant to their core audience. We’ll need to think more about how to make that registration flow better next year.
Working relationship with Julie (PR) was really good, and we hope to keep working with her on future projects.
Clair: Specifically, Julie got us 27 media hits and 2 television placements in a very busy period. She understood the ethos of our station and the event, and introduced us to people we wouldn’t have otherwise been able to reach. Also linked us to potential sponsors for next year.
Jen and Amanada met to put together a preliminary budget, as the terms of our $16150 in funding from California Arts Council required it. Jen will share a PDF with the board after the meeting summarizing the budget. Main highlights and discussion items:
Comparing to last year we are bringing in more. But, annual comparison isn’t so easy to follow so we’ll likely do quarterly refreshes of the budget in future.
If we have some extra money in 2022, especially if we get a $50k federal grant:
Do we want to increase Amanda’s salary, or split the General Manager/Executive Director role and hire in more support for day-to-day running of the station?
Jen: We have to think about how to grow the organization beyond the single “General Manager” role that includes a lot of clerical work. Find ways to use contractors to scale this work.
Caryn: Are you [Amanda] concerned about not wanting to be the sole person?
Amanda: Conscious that our current set up is unlikely to survive the “what if I was hit by a bus” scenario, that we wouldn’t be able to fill Amanda’s role at the low salary we’re currently paying.
Jen: A staff is required for this organization to really become permanent.
Clair: What would a salary for a part-time GM look like?
Amanda: Unsure. Only have my current salary to go by and that isn’t very good. We could look at other stations.
Jen: We would want to spec the job.
Ben: Amanda, what is your sense of the highest impact of these roles?
Amanda: If I could hire one person tomorrow, it would be a development person. But, they are sought-after, and we can’t afford one. Therefore farming out other responsibilities could free up time to do that work.
Don’t want to be doing the role in this way for more than a few more years. Now is the time to think about how we make the organization more sustainable.
Jen: We don’t want an organization built around a single person. Next steps would be to list [Amanda’s] jobs that we think we’d like to break out, and draw up job specs.
We received a grant specifically for the Bestie Bash, which effectively doubles the Besties budget. Thinking about how we could invest further in streaming. Discussions with George at The Complex who have a very COVID-safe streaming set up for live performances. Also experience remote live streaming events such as at The New Farm. An option for our extra windfall could be to hire George to live stream our events.
We can also consider paying the bands more. We could consider moving the Bestie Bash to The New Farm?
Erika: This would make booking bands easier, and also be good as it would make our events more accessible even outside of the pandemic scenario.
Erika: Who runs The New Farm? Are they aligned with our mission and values?
A: They’re a non-profit organization, we might look into more specifically who’s involved if we were to partner.
The New Farm is a project led by Andy Pollock, the former director of The Farm, a late 1970s-mid 1980s farm, garden, communal housing, arts and punk rock venue at Army St. and Bayshore Blvd. Today the original space is La Raza Park.
The New Farm is a project to reimagine The Farm as a community space with farm animals, native plants, permaculture, performing arts, visual arts, poetry, homestead crafts and creativity. The New Farm is a project of the nonprofit Green City Project, a nonprofit dedicated to linking individuals and groups with community-based ecological activities. It’s hard to tell who else is behind The New Farm Project, but it seems to be a collective of folks from the original Farm. Their public donor lists include small donations from people who were involved with the music/arts/other scenes of the original Farm.
Ben: Are there any other Besties uses of this money other than this idea? Or is this clearly the thing to do?
Amanda: It seems like this is the most aligned with what we do. And we’ve talked about streaming for years, even before COVID.
Clair: Is it right to be hiring someone vs. buying the equipment ourselves?
Amanda: Yes. Seems that the complexity and depth of gear that George has is substantial.
If we wanted to do a trial run with George, we could link up with Twin Shrieks radio who are doing a festival at the New Farm in October and have worked with George before. We could offer to be the presenting sponsor for the live stream and use that as a test event.
The birthday bash (w/ live bands) at Make Out Room was the busiest night at Make Out Room since they reopened, so we are now able to schedule similar scale events every first-Wednesday. Looking into opportunities to book bands there.
Ben presents a deck summarizing the vendor review of Public Media Apps and Futuri. You can review the deck presented here:
Jen: Can it drive donations?
Yes. The app template supports putting a “Donate” or “Support” button in the toolbar, which will link to our donation page. It doesn’t automatically provide support for Apple/Android Pay — that’s something that would need to be supported by our Fundraiser provider (Kindful.) They did actually announce that they were adding support for Apple Pay, but that may be limited to using them as payment provider rather than Stripe. Stripe also supports Apple Pay, so I’m not totally sure what the disconnect is there, and will follow up with Kindful to find out.
Clair: Can it promote events & event sponsorships?
Yes. Their framework has a set of functionality all considered as “underwriting support” that allows for pre-roll full screen promotions, plus ad units in the feed which can be used for arbitrary promotional content by us. The feeds also support embedding arbitrary web content that we could create.
Jen: This seems like between the exposure and analytics could improve revenue for us, so the $250/month is not a lot of money.
Board votes for large allocation of funds: YES (unanimous.)
Next steps are to engage with Public Media Apps with some follow-up technical and design minutiae questions; probably nothing we’ve flagged in design review so far are deal-breakers, but good to find out, and also a good test of interacting with them. Ben will aim to follow through on that next week.
In 2019 we had a goal of $15,000 and raised $20K.
In 2020, we had a goal of $25K and raising $18K. Pandemic, and election fatigue. Was the first time we didn’t reach a goal, but still came within $2000 of our biggest raise ever.
This year, the goal will be $20,000. Feel good — we didn’t do a Spring fundraiser so this will be our first direct donation request of the year.
Format will be as before for previous years, reaching out for matching donations prior to the start of the fundraising for the matching fun. Reaching out to friends and family and encouraging people to donate.
Intersect with Giving Tuesday on November 30th. Previously we’ve hosted a gala alongside that. Our Make Out Room date is December 1st, so we could host it there. Some logistical questions re: food and so on. Or, could we do a gala in a parklet or park? Need to work this out before December.
Get to the Giving Tuesday kick-off date, announce the matching fund, kick off public fundraising for the month and drip campaigns to contact donors based on their past contributions.
We’ll share a more substantial plan next month. Please give consideration to how you can contribute.
May look to engage Julie for PR leading up to the fundraiser: Not necessarily to promote the fundraising itself, but PR hits that will drive fundraising attention to us at the same time.
No public comments this month.
No other business.
The next meeting of the BFF.fm board is scheduled for 6pm on October 21st 2021. See for more information.
Amanda: Follow up with George from The Complex, Mike from Twin Peaks, and the Farm.
Amanda: Follow up with Julie for PR quotes.
Amanda: Write down job functions that could be contracted out..
Caryn: Meeting in Person.
App update
End of Year Fundraiser
Clair McDevitt, Chair of Fundraising Committee
Brandon Paski, Chair of Marketing Committee
Ben Ward, Secretary, Technical Director
Or we could invest money in fundraising-specific roles.
Caryn: Design feedback for the app.
Ben: Investigate state of Kindful Apple Pay support.
Ben: Proceed with App engagement.
Resolve Previous Action Items
Discussion Topics
Publication of Redacted LPFM Meeting Notes
Board Secretary Redux
Volunteer General Manager role
Draft Budget 2025 for Review & Approval
Listening Parties
Secret Alley update
2025 Gala
Website terms of service update
Slack usage proposal
Setting replacement dates for computing hardware
SF City FC partnership opportunity update
Public Comment?
Anything from committees not covered?
Any other business?
Present:
Christa Hartsock, Secretary, Chair of Tech Committee
Clair McDevitt, Chair of Fundraising Committee
Irving Pham, Treasurer
Kerri O’Malley, Co-Chair, co-Chair of Marketing Committee
Ben Ward, Co-Chair
Absent:
Amanda Guest, Executive Director (Leave of Absence)
Mark Pearson, Board Member
Erika Delgado, Board Member at Large
Vote YES to adopt the proposed agenda.
Vote YES to approve the November 2024 minutes
Vote YES to approve the January 2025 minutes
Group: Divide and conquer to get past Board Minutes published on board.bff.fm (thanks, Ben!)
All: Please review your contributions to BFF.fm and ensure you are giving at an appropriate and viable level.
Christa: Take over Board Calendar event; set up new recurrence rules.
Christa: Will update Doorbot phone to Studio Phone. Liaise with Programming Cmmt to socialize DJs knowing how to use the phone. Update .
Door bot points to Forrest’s phone for time being, will be discussed at next transition working group meeting
Irving: Pull donations from GiveButter in 2024
Deferred for next meeting.
Clair: send revised secretary responsibilities to Christa - DONE
Clair: Reach out to Amanda via BFF email to resolve the mystery grant, add to agenda for next board meeting
Confirmed grant was from X for the Arts
Kerri: Reach out to Brandon to see if he has partnership policies that we could adapt, work with Mark on partnership/greylist policy
Nothing existing from Brandon. Will take second half as new action
Christa + Ben: Check in with Brandon about changing email from @bff.fm -> @[email protected]
Christa: Send reminder and call for participation to Slack the week before next board meeting
Decided to wait to invite people explicitly until more stable
Update board terms on website, including Amanda (which requires setting board term expiration)
Ben updated existing known board terms; need to check in about Amanda’s board term end when she returns
Update website with board meeting frequency and upcoming dates.
Ben: Did this!
Remind people that #station-leadership is a resource (thanks Clair!)
Consider a general membership survey and/or town hall to reintroduce leadership. Possibly do a survey in advance of town hall to shape agenda.
Kerri to create comms plan for station leadership things
During the early stages of our LPFM application, the board held some closed session discussions about the process. Since the LPFM license is now granted, we should publish the redacted minutes:
Vote YES to approve the publishing minutes of previously redacted LPFM discussions.
Christa has decided to step down from the board, vacating the role of secretary.
Expectation of being on a committee as well as on the board is a lot: Is that a reasonable expectation?
Expectations for being on the board have changed with the transition—much more work now.
What are models of boards where board members aren’t in committees?
A difference between being on a committee and leading a committee, which is where we’ve been recently.
Christa to stay on through end of March.
Board development processes - believe that Amanda has been in conversation with board candidates. Want to wait for her return before discussing new board members.
What do we want to have set in place before Amanda returns?
Be able to say: here’s how the station is operating now, here’s what’s working. Then upon return: here’s where we see the board fitting in to support that.
Day-to-day operations / committee structure seems to be working well - goal to make it a success by end of March.
Board may be the thing in need of transition now—thinking about sustainability, etc.
Secretary: leave spot open for now, at least until Amanda comes back
Collaborate on notes during meetings. Ben & Kerri to shoulder through transition.
Intend to recruit someone.
Amanda drafted a job description for a volunteer general manager position, and we reviewed and discussed based on how things have been going past few months.
Things seem to be going well day-to-day (operations committee & day leads, programming committee, etc). Better than we had expected / hoped!
Are there things we don’t realize we’re missing? May be able to understand through a membership survey
Places where we’ve felt friction: doorbot fallback, some communication. But there has been more open communication, so net positive
Currently we do not feel that there is a void in absence of a GM
Desire expressed not to step in to change things that seem to be working and emergent. Serious concern that promoting a GM could actually undo the decentralized direction we’ve been heading in, or even undermine new committee leads and volunteers who’ve stepped up.
Collective energy is giving more people visibility, encouraging more trusted relationships.
Discussion around events coordination responsibilities:
Coordinating with Alley needs to be board accountable, but may not require being a board member specifically.
Could also be a member of a committee, which fits into existing structures.
Decision: NO to this, for now. But keep an open mind and check in again in future. Note that the transition is far from “done” and gaps may yet be exposed for which this would be appropriate.
Noted that we’d like to see any future version of this be drafted from the perspective of what we are becoming, rather than what we were before.
Not guaranteed same amount of funding that we’ve had in the past from the city (X for the Arts)
How should we think about budgeting for equipment requests?
Expenses under $1,000 don’t require board approval
Example: how do we think about replacement dates for computing hardware?
Could we budget for in-studio consumables vs replacement / infrastructural investments? These sit in different committees, so may want to budget accordingly.
Vote YES to approve the 2025 budget
What do we remember from our last discussions and how to proceed?
Think we discussed scaling them down - e.g. no videographer, smaller snack budget
What committee do they fall under and what protocol should we follow for planning them?
Currently events being planned, but not within committee structure. Previously in fundraising, but an odd fit
Events at BFF are a range of commitment - hosting and publicizing but not handling money and all money goes to bands; vs listening parties where we are hosting, facilitating, handling money and expenses.
We think Listening Parties are great! How do we bring costs down to make sustainable?
Listening parties are currently only event where we are involved financially
Free or cheaper venue?
Expect that Alley won’t be available through end of year, at least. So will continue at Stable Cafe
Need to give guidance for Teddy going forward, especially with upcoming dates
Would love to partner with someone that does photography / videography in future.
Decision: $300 cost / event, 6 events, $1800 for 2025 budget. Enough to work with to keep program going, and we can revisit in future
$300 = $150 venue + $50 snacks + $100 bands
Secret Alley will be doing an immersive Halloween installation; 2025-early 2026. Mostly on third floor. Prep will likely begin in June. There will be construction, limited live music (by permit.)
Opportunity for BFF.fm community to get more involved with the Alley - as a board we should communicate this out, including potential construction disruptions for DJs.
Proposal to not have a gala this year—can’t host at the Alley (as per the above) and hosting elsewhere financially not viable. Unsustainable level of effort shouldered by limited volunteers. Not meeting fundraising goals.
Fundraising and Marketing collab raised more than $6k in rent party - think there are more sustainable ways to raise the same amount of funds.
Gala has been a great party and way to introduce new people to BFF.fm, who may not go to other types of events. Would be great to think about how to continue doing that, more effectively and with less effort
Ideas for BFF.fm birthday month fundraising: theme karaoke, popup round, bar fundraisers, show of BFF.fm bands, etc.
Would like to think about ways to get people to gather without centering around fundraising, like the Townhall
Silent auction component
For organizations that have donated to auction in past, is there a different relationship that could make sense?
Possibly reach out to for pop-up locations, likely too small for underwriting.
Could still do silent auction online if we wanted—possibly at pop-up, on-air, etc.
Explore match campaigns for larger donors
Ben gathered privacy policies of our third party services
Mark will draft by end of month
Decided:
All #form-x correspondence channels to be private to protect data of submissions, with a plan to manage.
Begin using #announcements for critical information
Zapier integration for new DJ volunteers was broken because Ben’s access was removed from the Slack channel, and Zapier’s authorization depended on a token connected to his account.
TODO: We should create a “service owner” account that can exist in these private channels and not be tied to an individual person.
TODO: Related to internal comms
Create a user group for Slack that can post to announcements
Lock down who can post to the announcements channel - try out with board and leads
Announce the announcements channel
Discussed as part of budget conversation
Going ahead with having BFF.fm logo on SF City FC training shirts
Opportunities for building more partnership with them.
Aligned as two volunteer-run organizations
Team is particularly interested in partnerships with LQBTQ orgs, design yearly pride jerseys
Intend to drop into #general-chatter to see if membership has ideas
Want to announce partnership of some kind, reviewing with Mark
Shirts can be pre-ordered here!
No public comment.
Nothing to report this month.
Q from Ben: Are any of our grants going to be affected by federal government instability?
All grants supporting BFF.fm are from City of SF or State of CA sources. We don’t receive federal money and don’t anticipate any impact from the current federal government instability.
Delay discussion of executive sessions to next session
The next meeting of the BFF.fm board is scheduled for March 11th 2025. See https://board.bff.fm for more information.
Ben: Publish previous redacted minutes.
Ben: Create a Zapier “service owner” account that can exist in these private channels and not be tied to an individual person.
Irving: Check for a Loomly annual subscription (attached to [email protected])
Kerri: Create comms plan for station leadership things
Work with Lead around venue, finding sponsorships, etc.
Ideally - find two underwriters to cover venue, money for the bands.
Currently for events: $150 venue fee, $50-100 for snacks, >=$100 band, $? photographer / videographer
6 events last year
Feel we can cut videography budget until we build capacity to use the footage. Also, shrink snack spend
Remind about the #station-leadership channel